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The company has garnered a mixed reputation, with many customers praising the quality of their canvas prints, affordability, and user-friendly interface. Quick turnaround times and effective customer service were highlighted positively, particularly in resolving issues. However, several customers reported significant concerns regarding shipping delays, poor communication during order fulfillment, and inadequate responses to complaints. Issues with product quality, such as incorrect cropping and color discrepancies, also emerged as common themes. Overall, while the company excels in product quality and pricing, its customer service and handling of larger orders require improvement to enhance customer satisfaction.
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We ordered a 40+ in. Family portrait for the house that turned out great and a smaller canvas of just the two kids. Both turned out awesome, were well packaged, and look great in our home. The arrived quickly and I was impressed with the prices. After looking around for a quite a while this was the cheapest I could find.
Canvas prints I ordered at Christmas were great prices and of really nice quality. They also came very quick which was great considering how busy holiday shipping schedules are.
Everything we have ordered has been spot on. Timely too. People have come to our house for the first time and always asked here our canvas is from.
I can't say enough good thing about canvas discount. I just love them. I have purchased other canvas prints but they are by far the best and the fastest. Not to mention their prices cannot be beat.
Had a photo of my deceased husband that I wanted put on an enlarged canvas. It came out beautiful, considering I sent them a 3 x 5 photo. Hangs on my wall and everyone comments on it.
Will definitely be ordering again. My family loves their picture and my fiance cried when he saw ours
I am very happy with the latest canvas I received. The canvas with my Art was just beautiful.
Thank you very much!
This ia absolutely the best value around. They are prompt, courteous, best priced, excellent value! Have made several orders now & so happy w/each & every piece. Will absolutely order from them again & again.
The prints arrived very quickly and great quality.
The web site is setup to use very easy and friendly.
Will continue to order prints from this site.
Submitted a photo a friend had posted on Facebook of her late mother. I retouched stains and wrinkles and sent file in for a 12x16 enlargement... very impressed. Sent it to my friend in England who loves it!
I like the tight corners, the print itself was crisp and clear. I have had lots of great comments on the print!
Very pleased with all the canvases I ordered. Good quality and fast time frame received. Ordered for Christmas gifts and everyone loved the finished product. Will use again and highly recommend.
My prints were amazing on canvas. Super cool and reasonable!
I doodled a picture and put it on canvas. My "art" work came to be a real picture
Pictures came out beautifully. Exceeded expectations. Can't wait to order more. These would make fantastic gifts.
Loved, Loved my canvas. It hangs in my wall above my desk. Picture of my 5 children.
I'm going through photos now so I can place another order!
It's amazing what they can do with a phone quality photo. I purchased a dozen or more in varying sizes for Christmas gifts and each was among the most treasured of the gifts I gave. The look is unique enough to be fresh and different and each has its own individual charm.
This was my 6th order I've bought from you. PERFECT as always! Super fast delivery. I've referred family and friends because they are very impressed with your work.
Sorry, don't remember what I ordered. I'm rating the experience with a 5 because I do t remember anything negative about the things I've ordered in the mail.
Over the years I've ordered from this company many times. I've never had a bad experience and the canvases still look like new after all this time. Wonderful company, great product, and great prices.
Answer: Dear Jess, Thank you for your message. In this case we advise to direct this question to our customer support by emailing us at info@canvasdiscount.com Our associates will answer your questions and requests as soon as possible!
Answer: Mine have always come within 1 week to 10 days, if not earlier.
Answer: I took about a week for four 16x16 canvases. Not sure if other types of items would require a longer processing time.
Answer: Odd request without any problem or reason for contact… Sounds kind of sad, hope someone reaches out to you but doubt a printing company is best for your success… Good luck to you!
Answer: This is the link I received in my email. I'm sure they will be more than happy to assist you! https://www.canvasdiscount.com/complaint
Canvasdiscount.com is a high quality canvas online shop. We use the newest and best technology for our prints. Our Customer Care works very hard to ensure the best possible Service to our customers. We try our best to achieve our most important goals, that is to offer extraordinary goods for an unbeatable price and at the same time to deliver in a very short time period.