On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation, with many customers praising the quality of their canvas prints, affordability, and user-friendly interface. Quick turnaround times and effective customer service were highlighted positively, particularly in resolving issues. However, several customers reported significant concerns regarding shipping delays, poor communication during order fulfillment, and inadequate responses to complaints. Issues with product quality, such as incorrect cropping and color discrepancies, also emerged as common themes. Overall, while the company excels in product quality and pricing, its customer service and handling of larger orders require improvement to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Use canvas discount often and always receive compliments on the finished product. Never fails to please
I ordered three separate times and had friends that ordered after they saw mine.
I've several canvases from here and loved each and every one. Turn around time is excellent but as usual a little longer during the holidays. Couldn't ask for better service or quality. Happy customer, returning customer!
I ordered 5 canvas and they were here really fast. They were gorgeous.
I ordered a canvas for my niece for Christmas & it turned out Beautiful!
I am very pleased with the quality of the canvas. It is a Christmas present and I am sure my daughter and son-in-law are going to love it.
Turned out so nice! It's a Christmas gift for a family member, using a photo they took that's special to them. And the turnaround was so fast! Very happy customer.:-)
Great quality on all my photos. I will be a return customer!
I was a little leery with the prices and nothing giving me warnings on my picture resolution or anything, but ordered 4 different canvases and they all turned out great. Would def recommend
If you need canvas pictures, this is the place to get them! I don't buy from anyone else!
If the first print came out bad why print 3 more?
I should have rec'd an email stating the quality was bad, not print 4 prints of the same picture bad. I was going to give as Xmas gift but I rather send back and get my money back.
I thought it was too great to be true based on the amazing deals but took a chance on a website I never heard of and as a result we love the canvases we ordered. Quality is amazing, and the fast shipping was a plus for free if you spend more than $xx. Will do business again from South Dakota!
Received the print in time for Christmas it looks fantastic, just like the value.
I bought a bunch of canvases from this company thinking it was a good deal but the quality is so poor. First off they are not even printing onto canvas. It is a cheap material they are printing on. Second, these are the worst stretch jobs i have ever seen. The canvas is wavy, I feel like I have been ripped off. Wish i would have read a review before purchasing so much.
I was very reluctant to buy from CanvasDiscount after reading the bad reviews, but I received my order today and couldn't be happier. I got 2 16x20 canvas prints and they are beautiful. The color is great. I couldn't be more satisfied. I look forward to my next order.
Cheap and flimsy. Ripped me off. Box was un taped. Loose. Not on center and blurry. Site said photo was ok. Never saw my late Son look so bad. Lied about tracking # too.
Answer: Dear Jess, Thank you for your message. In this case we advise to direct this question to our customer support by emailing us at info@canvasdiscount.com Our associates will answer your questions and requests as soon as possible!
Answer: Mine have always come within 1 week to 10 days, if not earlier.
Answer: I took about a week for four 16x16 canvases. Not sure if other types of items would require a longer processing time.
Answer: Odd request without any problem or reason for contact… Sounds kind of sad, hope someone reaches out to you but doubt a printing company is best for your success… Good luck to you!
Answer: This is the link I received in my email. I'm sure they will be more than happy to assist you! https://www.canvasdiscount.com/complaint
Canvasdiscount.com is a high quality canvas online shop. We use the newest and best technology for our prints. Our Customer Care works very hard to ensure the best possible Service to our customers. We try our best to achieve our most important goals, that is to offer extraordinary goods for an unbeatable price and at the same time to deliver in a very short time period.