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The company has garnered a mixed reputation, with many customers praising the quality of their canvas prints, affordability, and user-friendly interface. Quick turnaround times and effective customer service were highlighted positively, particularly in resolving issues. However, several customers reported significant concerns regarding shipping delays, poor communication during order fulfillment, and inadequate responses to complaints. Issues with product quality, such as incorrect cropping and color discrepancies, also emerged as common themes. Overall, while the company excels in product quality and pricing, its customer service and handling of larger orders require improvement to enhance customer satisfaction.
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It makes it affordable to buy pictures for low income families and they are fast in delivering. Quality is not bad. The prices are great.
They made beautiful canvas pictures of my grandkids. They didn't charge as much for shipping as one of my other companies did.
Will buy from here again, keep up the quality and the user friendly website makes all the difference between this company and the competition and the low prices and sales
Gorgeous love it did it as a valentine gift to my husband he loved it he thought it was excellent shows it off to everyone
Very good quality work and fast service. I was extremely satisfied. Couldn't ask for more. They were very helpful.It was very easy to download the pictures onto their site. Will use them again.
The price of canvas prints has come way down (thankfully) and now I was finally able to put our most special family photos much deserving of this elegant format up in our family room. Great product, quick delivery, and very reasonably priced.
Poor quality and poor delivery time. I don't recommend using this site. I paid 40.00 for a flag canvas and it arrived in framed and faded.
I received my order timely and in good condition. The canvas was beautifully designed and the cost was very affordable.
I was excited about the sale of 8x8 canvas photos and ordered 6 family photos. The first set were very dull in color and contrast, and I asked for them to be redone. The color quality on the second set was better, but in one photo, the top of the head was cut off. I sent a set of photos to canvas discount showing the color improvement and the chopped head and got a message implying they were redoing it, but it has not come ( 2 weeks). The photos were from an iPhone 5, very clear and bright, but not a professional camera.
I have ordered canvases from several online companies in the past, but I recently stumbled upon canvas discount and haven't turned back! Their great prices make purchasing canvases addictive! My first order was 5 small canvases just to test them out and the quality was impeccable! I went back the following week and ordered 3 large ones and a medium one! My family has another photo shoot coming up and I can't wait to order more canvases for my home as well as for family from canvas discount! I highly recommend them and have been spreading the word!
I submitted two pictures--taken with my iPhone--to be made into canvas. I admit I was somewhat nervous about what quality the final product would be. I was very pleasantly surprised! Both came out very nicely, and were very-well received by the recipients! Great product, great pric, too!
A great app to use. They have never let me down. Arrives pretty quickly. Given as a gift and they loved it! I should have ordered one for myself. Good quality! Will definitely use this again & again.
My shipping address is correct for RI yet my prints were delivered by UPS to Miami, Florida?! How does that happen? I've been charged over $70 and have NOTHING! Have sent an email to see what will be done to correct this, am waiting for a reply.
Dear Kimberly,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to satisfied@canvasdiscount.com Our experts will immediately take care of your request. We're looking forward for your reply, your canvasdiscount-Team
I ordered 4 20 x 24 canvas prints (from photos I took from my Philippines vacation) for my office and I'm very pleased with it! Picasso would have ordered prints from CanvasDiscount!
I've gotten pretty good at photography and I wanted some canvas's to put into my new travel trailer that I'm remodling. I think I ordered a 24x36 and 2 other large canvas's with okay resolution pictures. I used stretched borders and expected the canvas to turn out moderatley blurred but was very surpised how clear they are! I did 2 black and white, and the contrast was perfect. The third was a picture on the beach at night and the stars popped out just like in the picture I took. I love these canvas's and so does everyone else who see's them. High quality for the best price, especially since they added in another special coupon with the order! Shipping was great, very well protected and wrapped tightly! Thank you Canvas Discount!
Ordered three canvasses for the guest room and they came out great. Delivered quickly as well. Plus the prices were outstanding. Will be ordering again
I bought my first one and just loved it. It was of my mom who past in 2008 a picture I had of her before she got sick it is very special. My husband saw it and ask me to get one of his parents so I did and it is just as beautiful. Now I have ordered one of my daughter can't wait to get it. Such great quality work. One of my friends got the free one off my facebook page. She loved it. I know I will buy more in the future. Thank you very much.
Awesome! I have ordered 10 canvases or more and haven't been disappointed yet! I always receive it very quickly and they are reasonably priced. I will be a life time customer for sure!
Love your products! Love all the sizes and can't beat the prices. Looking forward to my next adventure so I can order more.
And really fast turn around!
We got some unforgettable family photos printed and they are terrific. Great company and great product. So happy
Answer: Dear Jess, Thank you for your message. In this case we advise to direct this question to our customer support by emailing us at info@canvasdiscount.com Our associates will answer your questions and requests as soon as possible!
Answer: Mine have always come within 1 week to 10 days, if not earlier.
Answer: I took about a week for four 16x16 canvases. Not sure if other types of items would require a longer processing time.
Answer: Odd request without any problem or reason for contact… Sounds kind of sad, hope someone reaches out to you but doubt a printing company is best for your success… Good luck to you!
Answer: This is the link I received in my email. I'm sure they will be more than happy to assist you! https://www.canvasdiscount.com/complaint
Canvasdiscount.com is a high quality canvas online shop. We use the newest and best technology for our prints. Our Customer Care works very hard to ensure the best possible Service to our customers. We try our best to achieve our most important goals, that is to offer extraordinary goods for an unbeatable price and at the same time to deliver in a very short time period.
Dear Terry,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to satisfied@canvasdiscount.com Our experts will immediately take care of your request. We're looking forward for your reply, your canvasdiscount-Team