On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation, with many customers praising the quality of their canvas prints, affordability, and user-friendly interface. Quick turnaround times and effective customer service were highlighted positively, particularly in resolving issues. However, several customers reported significant concerns regarding shipping delays, poor communication during order fulfillment, and inadequate responses to complaints. Issues with product quality, such as incorrect cropping and color discrepancies, also emerged as common themes. Overall, while the company excels in product quality and pricing, its customer service and handling of larger orders require improvement to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love my canvas prints I got. Will definitely be ordering more in future. I highly recommend this company.
I was susrprised at how good these pictures were. I would order again when the need arises and I do let my friends and family know about you.
I have ordered three items. A canvus family print, a collage photo blanket and a metal collage picture and they have all turned out excellent! I have gotten many compliments on all of them and have recommended this company to all my friends and family!
Caught a picture of my grandson at a fair with color in his hair. He's 13 and plays bass guitar. I had asked him to put color in his hair as I like to put color streaks in mine. He tried it at the fair, I happened to catch him, took his picture, had it blown up and will post it in his music room for his birthday. He looks really cute!
I Love what the company has done our photos. We have had 2 produced, and the qualit is great. Thank you, I will use your service again.
We ordered our latest canvas photos during a 415 sale for the 12x16 frames. The process was fast and easy. Photos arrived within the time specified and were great as we had expected from previous offers.
I couldn't be more happy with your service as well! I ordered two canvas'... same photo. I was truly impressed and well... ecstatic... would be a good word to describe my reaction! You've got a loyal customer now. Thank You!
They look great on my wall! The price was reasonable and easy to hang. I would definitely recommend the products. I will be ordering again. Thank you
I ordered multiple landscape canvas prints to hang on the wall. The final product was of the highest quality. Products shipped in quick time as well.
I submitted a photo of my late husband. The canvas looks so lifelike. It's wonderful. All my friends & family have commented on it. It was delivered promptly and I couldn't be more pleased.
Excellent job it was done very nice I will choice y'all when I'm ready to do more pictures I passed the word about my pictures y'all done thank you
Very nice quality. Fast service. Easy website to use. Will use again when need similar item. We used it for our new facility and have had many compliments
This past holiday season I ordered one canvas to check the quality. Not only the delivery was very quick, less than a week, but I also orders perhaps ten or more afterwards to give as Christmas gifts! The quick promotions were also God sent ones!
I took the picture from my phone and didn't think quality was going to be the same as the picture got better, but the quality is impeccable! It's what I've been looking for and wanted for a long time plus MORE! Great job and thank you for making it totally worth my money! I love it! People keep asking me about it all the time! Thank you!
Very satisfied with my order. Quickly and safely delivered. I bought 4 pictures at a fantastic price.
It's a simple process to turn your favorite photos into beautiful canvases to hang at home or take to the office
I have now ordered 12 prints on canvas of varying sizes. All are great. I haven't ordered one yet that is simply a photo, all have been styalized through a filter app so they look like paintings!
Love the sale price that allowed me to buy 12 8 x 8 canvas squares for my den wall. Was able to highlight my kids doing sports in a unique way. Thrilled with how easy they were to hang too!
This photo, was for my office, but this will make a great gift for my Seniors. As long as the price does not jack up to much... you will be getting my business. First Class all the way. I thank you.
Ben Soto
Carpinteria, CA.
Multiple time customer, I highly recommend. I used to print on my 13x19 inkjet and frame -- no more, printer is getting dusty. Many, many complements on your products.
Answer: Dear Jess, Thank you for your message. In this case we advise to direct this question to our customer support by emailing us at info@canvasdiscount.com Our associates will answer your questions and requests as soon as possible!
Answer: Mine have always come within 1 week to 10 days, if not earlier.
Answer: I took about a week for four 16x16 canvases. Not sure if other types of items would require a longer processing time.
Answer: Odd request without any problem or reason for contact… Sounds kind of sad, hope someone reaches out to you but doubt a printing company is best for your success… Good luck to you!
Answer: This is the link I received in my email. I'm sure they will be more than happy to assist you! https://www.canvasdiscount.com/complaint
Canvasdiscount.com is a high quality canvas online shop. We use the newest and best technology for our prints. Our Customer Care works very hard to ensure the best possible Service to our customers. We try our best to achieve our most important goals, that is to offer extraordinary goods for an unbeatable price and at the same time to deliver in a very short time period.