On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation, with many customers praising the quality of their canvas prints, affordability, and user-friendly interface. Quick turnaround times and effective customer service were highlighted positively, particularly in resolving issues. However, several customers reported significant concerns regarding shipping delays, poor communication during order fulfillment, and inadequate responses to complaints. Issues with product quality, such as incorrect cropping and color discrepancies, also emerged as common themes. Overall, while the company excels in product quality and pricing, its customer service and handling of larger orders require improvement to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered a picture I had taken of my boyfriend putting a golf ball on his golf tee and it turned out amazing! I ordered it a few months ago and I still love it! The only thing I didn't like at first is I had ordered it with a mirrored effect on the sides but that was my fault for not paying attention when creating my order. It turns out I like it even more after a couple days of hanging in my living room. Such a great price! Thanks for the amazing product!
This gift urned out just as I hoped! Perfect wedding gift for the newlyweds. Everyone loves personal pics to hang on the wall.
The prints were amazing and clear. I also appreciated was super fast especially for holiday time. Thank you!
I have been doing photography for over 9 years, and I would not trust anyone else to place my photos on canvas. I have used many other companies and not one matches the quality, price or timeliness of this company.
Love! Amazing quality! Was not expecting my magnets to look like so good. Far beyond my expectations!
Photo magnets are very pretty but almost useless as a magnet. Will hold a very small piece of paper, nothing more.
Was very pleased with quality and delivery time. 2 were gifts. She was thrilled. The buy one get one deal was teriffic.
Photos came back just as expected and quickly. I would absolutely order for myself or as gifts again.
I had already gotten a few art pieces for my own home and decided to get one for a gift. My parents loved it and they say it is the best gift I had ever gotten them. Keep up the good work guys!
We got our first dance at our wedding blown up. We can't keep up with the amazing comments people keep giving us.
Canvas discount is a great place to order your canvas prints. They are fast and do great work. I have a photography business and have ordered from them over a few years now and have always been satisfied with their work.
Love the pictures! Easy to order, just a few days to receive. Only problem I had was I ordered different sizes and they were packaged tightly together, and as a result the larger picture has two "dents" in the canvas from the edges of the smaller canvas it was packaged with. I hoped that would go away and not be noticeable in a few days, but I still see them. Other than that, this service is great!
Great quality, easy to work the website and add the photos. We will definitely be ordering more. Fast delivery and great prices!
Exactly what I wanted and very good quality! You'll certainly be pleased. I've ordered several items from here and had been pleasantly surprised each and every time.
I love the print of my grand daughter and want to buy another one exactly like it for her mother! Thank you!
Quality and price is excellent. I love how I can still get the same shipping price when I ordered multiple canvas. I will use forever and ever!
Our canvas came quickly and looked great! We got the 24 x 36 size and I was a little nervous how it would turn out. We love it!
Fast shipping, high quality, affordable, website a breeze to navigate, have used them several times, never have I been disappointed
Just a camera snap shot catches the perfect moment and you turned it into a beautiful canvas for over the bed. A memory larger than live to be relived every time I enter our bedroom. Perfect.
I love, love my canvas photos! I painted my living and dinning room just so I could display my life on canvas! Thank you for my transformation!
Answer: Dear Jess, Thank you for your message. In this case we advise to direct this question to our customer support by emailing us at info@canvasdiscount.com Our associates will answer your questions and requests as soon as possible!
Answer: Mine have always come within 1 week to 10 days, if not earlier.
Answer: I took about a week for four 16x16 canvases. Not sure if other types of items would require a longer processing time.
Answer: Odd request without any problem or reason for contact… Sounds kind of sad, hope someone reaches out to you but doubt a printing company is best for your success… Good luck to you!
Answer: This is the link I received in my email. I'm sure they will be more than happy to assist you! https://www.canvasdiscount.com/complaint
Canvasdiscount.com is a high quality canvas online shop. We use the newest and best technology for our prints. Our Customer Care works very hard to ensure the best possible Service to our customers. We try our best to achieve our most important goals, that is to offer extraordinary goods for an unbeatable price and at the same time to deliver in a very short time period.