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The company has garnered a mixed reputation, with many customers praising the quality of their canvas prints, affordability, and user-friendly interface. Quick turnaround times and effective customer service were highlighted positively, particularly in resolving issues. However, several customers reported significant concerns regarding shipping delays, poor communication during order fulfillment, and inadequate responses to complaints. Issues with product quality, such as incorrect cropping and color discrepancies, also emerged as common themes. Overall, while the company excels in product quality and pricing, its customer service and handling of larger orders require improvement to enhance customer satisfaction.
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I really like my canvas. Turned out great! Picture was clear and better than I expected. I will be ordering more for gifts for my family.
Bought the picture to life. Love it. Recommend it for this size,
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Loved what I bought, and will buy more in future! Great products. I recommend this to everyone! My little boy looks so darn cute on his stretched canvas print!
My canvas order was for an exchange gift at work over this past Christmas (2016). I used a photo from her vacation that showed everyone in the office and when I got her name in the exchange gift, I knew I had to get her something personal and one that she would appreciate.
Needless to say, she cried tears of joy and couldn't be happier. It was the best gift she received. I appreciate the quick service.
My order was outstanding. I look at my photos on canvas everyday and I can't believe how beautiful they are. Great job!
I've ordered several canvas' from CanvasOnSale and each came out really great! The quality was very nice and the price is unbeatable!
Good buying experience. My wood canvas arrived timely and as I expected it to. I will do business with this company again. I look forward to my next purchase and discounts the company offers.
I love this print. My family all loved the quality of this print of photo taken at my niece's wedding
Their work was impressive! I would recommend them to everyone! My prints look amazing going from photo to canvas!
I have ordered several times and have never been disappointed. The colors are true and they are clear and focused. They made the perfect gift! Look great hanging on the wall!
This canvas print was for a Christmas gift. It was a family portrait of my sister, niece and brother in law. I heard they were all brought to tears when they opened it and proudly displayed it on the wall. Great quality, great price and super fast service! I'm always pleased with my orders.
I will never order from another! I just lover the deals, and am always more than happy with my order.
I depend on Best Canvas for all my personalized gift. Easy to order, priced right, and most importantly delivered timely.
A return customer because the sales are great and I get prompt delivery in a secure package. I use these as gifts and to update the artwork in my home.
Outstanding results... I am also impressed with their excellent customer service... It's not all about the almighty dollar... but about keeping the customer happy... No customers... NO business...
The employees are efficient and professional. Always set up on time, relieving me of any stress the day of my party. They pick.up the day after the party, leaving everything neat and clean.
Actually will be calling them again for a graduation party.in May!
Never dissapointed!
My wife and I are impressed with the quality of work performed by BestCanvas (we've ordered three canvases); on top of that add their speedy turnaround and great prices. I highly recommend them.
The blanket was cute and picture was nice quality but it was more like a baby blanket. Very small for the price.
Fast shipping, excellent quality. Have used this company several times and I have always been more than satisfied.
Soft blanket, pictures came out great. Pictures on the blanket are enlarged to different sizes. Great present.
Answer: Dear Jess, Thank you for your message. In this case we advise to direct this question to our customer support by emailing us at info@canvasdiscount.com Our associates will answer your questions and requests as soon as possible!
Answer: Mine have always come within 1 week to 10 days, if not earlier.
Answer: I took about a week for four 16x16 canvases. Not sure if other types of items would require a longer processing time.
Answer: Odd request without any problem or reason for contact… Sounds kind of sad, hope someone reaches out to you but doubt a printing company is best for your success… Good luck to you!
Answer: This is the link I received in my email. I'm sure they will be more than happy to assist you! https://www.canvasdiscount.com/complaint
Canvasdiscount.com is a high quality canvas online shop. We use the newest and best technology for our prints. Our Customer Care works very hard to ensure the best possible Service to our customers. We try our best to achieve our most important goals, that is to offer extraordinary goods for an unbeatable price and at the same time to deliver in a very short time period.