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The company has garnered a mixed reputation, with many customers praising the quality of their canvas prints, affordability, and user-friendly interface. Quick turnaround times and effective customer service were highlighted positively, particularly in resolving issues. However, several customers reported significant concerns regarding shipping delays, poor communication during order fulfillment, and inadequate responses to complaints. Issues with product quality, such as incorrect cropping and color discrepancies, also emerged as common themes. Overall, while the company excels in product quality and pricing, its customer service and handling of larger orders require improvement to enhance customer satisfaction.
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Selecting and ordering my canvas print was very easy. The finished canvas looks great and shipping time was also very good.
Love the canvas. It is for my son for Christmas. Hope he loves it too. But I am sure he will. He is a Razorback graduate and has a daughter there now and another daughter going there next year.
Always satisfied with the worlkids that I have printed mounted and shipped to me. Would recommend this service to other photographers
Photo to canvas turned out exact. The photo I sent was a little dark and I assumed it would be auto-corrected or similar which was my fault and mistake. Obviously, they print the photo exactly as it is received, so make sure your photo is exactly how you want to see the finished product (brightness, crop, etc.).
I ordered a 20 x 30 canvas. It was easy to place the order and the shipping was very fast. The canvas was wrapped in bubble wrap, surrounded by cardboard and then shipped in a cardboard box--very well packaged. The actual print looks great! I ordered it to go above my desk at work and I have had lots of compliments on it. Would definitely order again!
My customer was thrilled at the end results and your canvas polished the final results giving her a lasting painting of her beloved horse.
MLDavison Photographer
I love how my picture turned out. Absolutely beautiful.
I have them both hanging in the living room.
Quality canvas prints at an affordable price and quick turn-around. What else can I say? I am professional photographer and use them mostly for my wildlife prints, but the family portraits look great too.
The canvas print looks great in our living room. People can't believe I took the picture with my cell phone. I'll definitely buy another one when I find just the right photo for my game room and office.
I have no complaints and will continue to utilize this brand first for all my canvas needs! Thanks for always having amazing discounts and great customer service!
It's very difficult to use website to crop photos and labor intense if ordering more than one product. Shipping cost are too high compared to competitive websites. Your products are excellent.
Canvas is better than expected, delivery prompt. We will use the company indefinitely.
End review.
Sitejabber is making me add characters to submit, apparently, the review above was not long enough :/ It's SiteJabber that set the minimum characters, not canvas discount.
My print turned out beautifully for a personal home piece. There were a few small resolution issues, which I recognize is an issue with the size print I ordered, but I used the image guidelines provided, so those could've been a little clearer. However, the webpage did warn me about it before I placed the order, and for my purposes it didn't need to be perfect, so I knew what I was getting. Overall, a simple, good experience.
Got my canvas prints quickly and they were beautiful. Great price too. My expectations were exceeded
Loved my canvas and it arrived very timely! Great quality! Lol, it was bigger than i though because of human error. But you can't beat the price and the quality. I ordered one for my middle daughter and plan to order more! Thanks so much. I am very satisfied.
I can't say enough about my experience with this company. I placed my order for 1 canvas on a Friday and it arrived on Tuesday. Now I have ordered 2 additional pictures to hang in my living room. Great product at a great price.
Answer: Dear Jess, Thank you for your message. In this case we advise to direct this question to our customer support by emailing us at info@canvasdiscount.com Our associates will answer your questions and requests as soon as possible!
Answer: Mine have always come within 1 week to 10 days, if not earlier.
Answer: I took about a week for four 16x16 canvases. Not sure if other types of items would require a longer processing time.
Answer: Odd request without any problem or reason for contact… Sounds kind of sad, hope someone reaches out to you but doubt a printing company is best for your success… Good luck to you!
Answer: This is the link I received in my email. I'm sure they will be more than happy to assist you! https://www.canvasdiscount.com/complaint
Canvasdiscount.com is a high quality canvas online shop. We use the newest and best technology for our prints. Our Customer Care works very hard to ensure the best possible Service to our customers. We try our best to achieve our most important goals, that is to offer extraordinary goods for an unbeatable price and at the same time to deliver in a very short time period.