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CanvasDiscount Reviews Summary
The company has garnered a mixed reputation, with many customers praising the quality of their canvas prints, affordability, and user-friendly interface. Quick turnaround times and effective customer service were highlighted positively, particularly in resolving issues. However, several customers reported significant concerns regarding shipping delays, poor communication during order fulfillment, and inadequate responses to complaints. Issues with product quality, such as incorrect cropping and color discrepancies, also emerged as common themes. Overall, while the company excels in product quality and pricing, its customer service and handling of larger orders require improvement to enhance customer satisfaction.
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My picture looked great on Canvas! Tdelivery was super quick! The Order arrived before it was ordered fort! I'll order from here again!
Very nice, and super fast shipping! Happy with my purchase. The printing was very well done with good detail.
Very pleased with the quality of the prints and the quick shipping. Will definitely order more in the future.
The Quality was awesome and delivery and packaging is superb and i would recommend your company to everyone
Every time we use CanvasDiscount we are happy with everything from price, delivery, speed, and choices, thanks for saving our memories
I received my order promptly and was very eased with how well it was protected and packaged. The canvas itself is gorgeous! I hope to order at least one more soon! Thank you for providing a quality product.
Happy with Canvas Discount and will continue to order and share the results with my friends and family.
I accidentally stumbled on this product while I was doing a google search on some images I wanted enlarged for my bedroom wall. I am so glad I did. When I visited the site, I was skeptical at first because the prices were so low, so I thought that the quality will not be that good! So I decided to order one product. Even while I was setting up the image for print, I was surprised at how precise the ratios were and how many different options I was given. My order arrived in a very timely matter and I was super surprised at the quality of print and frame as well! It was super good quality, the print looked liked a real photo and the frame, though I selected standard frame, is sturdy and holds very well on the wall.
Since then I have ordered 3 more canvases and plan on ordering two more, that by itself should tell you how much I love this product. You will love it, trust me!
If you can take a focused and crisp photo, this is the best service to create your own art. I have had photos done on canvas from30 inches by 40 down to 12 by 20; and each turned out super. The delivery was prompt and the end product is the envy of most of my neighbors. I have used this service for portraits, as well as landscapes- they do not disappoint.
My canvas was flawed and it was a huge pain getting a refund and when I finally had to call know one spoke english...
CanvasDiscount has always come through for me with quality printing at an affordable price and delivered in a timely fashion. I have been very pleased with the quality and service. The colors, contrast, & detail for both color and B&W have always been a great match to the original file. I gladly recommend CanvasDiscount to anyone looking for a quality print supplier.
I got a few family pictures put on a canvas and the turn-around time and quality of the work was excellent. Love you guys.
I originally gave a bad review because I thought I was being ignored. Turned out to be computer glitches. Since that time, Canvasdiscount has done more than exceed my expectations in customer service. The picture I was having trouble with has been replaced and is perfect.
Tried a couple of small pieces and was floored! Great quality. Good framing. So pleased with the product!
My experience with this company was TERRIBLE! I ordered some canvases, but once I got the confirmation email, I realized that they would be arriving when we were out of town. I immediately contacted customer support and asked if my shipment could be delayed by a couple of days. They responded saying that they could not delay anything that had already been shipped--even though it HAD NOT SHIPPED. Ugh. Okay, fine. We had someone pick up our packages when we were gone; not too big a deal.
The second order I placed was worse. When I got the confirmation email, I realized that they had duplicated my order, so I was double charged. I don't need 2 of the same pictures, of course, so I emailed them IMMEDIATELY to try and get them to cancel. I got no response. I tried using their "live chat", but there was no response. Nothing. It was like the app didn't even function. Finally, I tried calling them. After waiting on the line for an hour, I gave up. It was at this point that an email popped up in my inbox saying that the order had been shipped. ARRRRRRGGGGGH! What the?!
Though the quality of the canvases are pretty good, the customer service kills it. I will never EVER use this company again. They are just awful!
Susan Tompson is great! Best customer service i have ever had!
My canvas was delivered damaged and she fixed it and shipped the same day!
A picture paints a thousand words is best used to describe my experience; I have 3 canvases in my home and am planning to order more this year. You can't go wrong with BestCanvas; it's a win-win with product & service.
We took a bucket list trip and had lots of great photos. We picked on we liked the best and had made into a canvas print to put in family room. Everyone comments on what a great product and how wonderful the colors are. Very happy, we will do again in future.
From the business
Canvasdiscount.com is a high quality canvas online shop. We use the newest and best technology for our prints. Our Customer Care works very hard to ensure the best possible Service to our customers. We try our best to achieve our most important goals, that is to offer extraordinary goods for an unbeatable price and at the same time to deliver in a very short time period.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Michael,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to satisfied@canvasdiscount.com Our experts will immediately take care of your request. We're looking forward for your reply, your Canvasdiscount-Team