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The company has garnered a mixed reputation, with many customers praising the quality of their canvas prints, affordability, and user-friendly interface. Quick turnaround times and effective customer service were highlighted positively, particularly in resolving issues. However, several customers reported significant concerns regarding shipping delays, poor communication during order fulfillment, and inadequate responses to complaints. Issues with product quality, such as incorrect cropping and color discrepancies, also emerged as common themes. Overall, while the company excels in product quality and pricing, its customer service and handling of larger orders require improvement to enhance customer satisfaction.
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Great prices, great service, highly recommend them for all your canvas needs. I still have more to order myself. Choices chouces
I was so impressed by CanvasDiscount. They had a fantastic Mother's Day deal and I was a bit worried about the quality. I shouldn't have been. The price was more than just right; it was a steal. The customer service was prompt to address an issue with a different billing address from my shipping address. And I got my canvases in only four days! I was shocked. The canvases themselves look great. I would 100% order from this company again.
It looks great hanging on my wall! The price was great and the quality was more than I expected! I did purchase 5 of the same canvas for gifts and they all looks exactly the same! I will definitely be placing another order soon!
I recently wrote a negative review of this company. Everything has been rectified to my satisfaction. I will now give them a five star rating. The canvases have been excellent and I'm now very satisfied.
The photo puzzles are horrible! Don't waste your money! The pieces were not even completely separated and trying to get them apart was a nightmare. Pieces ended up torn even though I spent a ton of trying to take them apart carefully. The backing on the pictures is too thin and the picture was already separating from the backing when we received it. Its a very cheaply made product and not even worth the $5.99 I paid for them.
I've ordered from here several times and I always get my order suoer quick. The quality od the things I have revieved is top notch. I literally never order from anywhere else when it comes to picture gifts and canvases.
Has anyone been scammed like me. They took my money & I received nothing. They charged my credit card and I paid the bill and no painting was ever received. June Boyer
Dear June,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to satisfied@canvasdiscount.com Our experts will immediately take care of your request. We're looking forward for your reply, your canvasdiscount-Team
This is the best choice ever to order a photo on a canvas and order it here at BestCanvas. They are so accurate and do their job so scrupulously that I really Love it! Thank you so much!
The canvas was excellent! I plan to order many more! My friends compliment them when they visit. I ordered some for Christmas gifts and they were very pleased
Great product, turnaround time was almost as fast as Jimmy John's! We redid a wall and mixed different sizes of family canvas pictures. We love it! Great quality, even from pictures taken on my iPhone!
Loved it! Got as a gift for a friend. Quality turned out good. Came in good time no problem. Would recommend to anyone who wanted a canvas picture
Excellent quality, fast turn around time, great packaging, easy to use website! I have ordered several times and have never been disappointed!
Have placed many orders now. Am very pleased with the color, quality, and fast service. The pricing is great.
My order was delivered quickly and with no issues! He finished products were great and my gift recipients were very very happy!
Website describes products and details of those well. Be sure to read the definitions of the different edges on the canvas before you order.
My daughter and I were both very pleased with our products: regular depth canvas, extra depth canvas and foam board. Delivery time as promised (a bit early, in fact) Will order from this company again.
I was 100% satisfied with my canvas prints. The really big one was clear and good quality. The price was excellent. I will order again.
The quality of the print was higher than I expected. The material is so sturdy and durable. And I was also impressed with the accuracy of the color. It makes me happy every time I look at it!
I had a picture of my precious Yorkie done... it turned out fantastic. Thank you for such a beautiful oil painting. I will cherish it forever!
Affordable... decent quality... value... timely delivery... I like the discounts offered... I can get more art work put on canvas.
Answer: Dear Jess, Thank you for your message. In this case we advise to direct this question to our customer support by emailing us at info@canvasdiscount.com Our associates will answer your questions and requests as soon as possible!
Answer: Mine have always come within 1 week to 10 days, if not earlier.
Answer: I took about a week for four 16x16 canvases. Not sure if other types of items would require a longer processing time.
Answer: Odd request without any problem or reason for contact… Sounds kind of sad, hope someone reaches out to you but doubt a printing company is best for your success… Good luck to you!
Answer: This is the link I received in my email. I'm sure they will be more than happy to assist you! https://www.canvasdiscount.com/complaint
Canvasdiscount.com is a high quality canvas online shop. We use the newest and best technology for our prints. Our Customer Care works very hard to ensure the best possible Service to our customers. We try our best to achieve our most important goals, that is to offer extraordinary goods for an unbeatable price and at the same time to deliver in a very short time period.
Dear Barry,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to satisfied@canvasdiscount.com Our experts will immediately take care of your request. We're looking forward for your reply, your canvasdiscount-Team