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ByteTagReviews 122

3.2
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ByteTag Reviews Summary

ByteTag has a rating of 3.2 stars from 122 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ByteTag most frequently mention lifetime warranty and discount code. ByteTag ranks 5th among Website Development sites.

service
94
value
97
shipping
100
returns
56
quality
97
Illinois
2 reviews
4 helpful votes
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Do not buy
August 15, 2023

I bought 2 Bytetags. Really wanted to love these tags but I'm left super disappointed. The concept is great but the tag itself is just useless. The QR code is so small that it takes a long time to maneuver the camera just right so it scans the code. You can't scan the code with the collar on and it's still difficult to do off. Huge waste of money. I do not recommend.

Date of experience: August 15, 2023
California
1 review
0 helpful votes
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2 months then fail - no response from support
August 15, 2023

Great idea, poor execution. Our dog is active, but not crazy; 2 months in, no it's no longer scannable.

Date of experience: August 14, 2023
California
1 review
1 helpful vote
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HORRIBLE PRODUCT - WORST CUSTOMER SERVICE
August 9, 2023

The silicone products are all garbage. They come with QC issues such as damage or holes and the colors are extremely dull compared to what they advertise. I have emailed them numerous times and they never respond. This is a scam company. The packaging was also as shoddy as they come. Do not waste your time.

Date of experience: August 9, 2023
Minnesota
1 review
1 helpful vote
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I ordered 2 tags. One for my German Shepherd and the other for my rescue dog that weighs 50 pounds. I followed the weight and size info on their site. When they arrived I was shocked at how small they both were. They would not fit either of their collars. I tried to return them and they said they have a no return policy. What a shady company.

Date of experience: July 28, 2023
California
1 review
0 helpful votes
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I ordered the largest size they had, and it's small! The loop is about 1-3/4 cm inside diameter. I emailed their customer service about a replacement (because maybe they shipped the wrong one) and I never got a reply. So, I would not recommend buying from these people.

Date of experience: July 17, 2023
California
1 review
5 helpful votes
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Purchased 1 month ago and the QR code has partially rubbed off and won't scan. My dog is not super active and wouldn't expect that after a short time it wouldn't work. It's a great idea, but incredibly poor quality

Date of experience: July 12, 2023
Minnesota
1 review
0 helpful votes
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The QR code is too small for my Pixel 7Pro to read it. And now these scammers won't accept a return.

Date of experience: June 30, 2023
New Mexico
1 review
1 helpful vote
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Got an email confirming purchase. Got an email with pre-shipment info. This was 3weeks ago. No email responses to shipping inquiries. Lots of solicitation emails from them clutter my inbox.
I called the number on my card transaction and they hung up on me.
Call them: *******480

Date of experience: June 22, 2023
Australia
1 review
3 helpful votes
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I have been waiting over 4 months for my order to arrive, have sent multiple emails and tried contacting them on Facebook and no-one replies. Do not order from this company!

Date of experience: June 4, 2023
California
1 review
0 helpful votes
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ByteTag is a new pet tag that has a QR code and link on it, when someone scans your pet's ByteTag, they'll open your pet's profile.You can customize your pet's profile by adding contact information, home addresses, health information, behavior information, provider information, and even a quick bio about your pet. ByteTag is also perfect for military families and people who move a lot, since you can update your pet's tag information and no longer have to buy a new tag every time you move to a new location.Every ByteTag comes with a lifetime warranty, so if your pet happens to break the tag, you can easily get a free replacement.Get 15% off your ByteTag purchase when you use my discount code "FLAME".

Date of experience: June 4, 2023
Spain
1 review
1 helpful vote
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I get false scan notifications every day! It's an easy to guess link and anyone can hack their system to send scan notifications.

Date of experience: May 28, 2023
Maryland
1 review
1 helpful vote
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Not as expected
May 22, 2023

Would help if dog is lost and finder was honest. Requires when scanned to accept location. Thief would not accept. Not allowing to see where pet is.

Date of experience: May 22, 2023
New Mexico
1 review
0 helpful votes
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What product would be sending a GPS scan of anything 24/7, for $20? It clearly said in the ad that it gives GPS coordinates WHEN SCANNED. Not live GPS coordinates of your dog or cat. Nothing does that, not even your car. You turn "find your phone" on and off. The beauty of the barcode is that people are prone to scan things. They aren't prone to check things out or to call. It's the OWNERS job to keep their pets secure or to act act upon those alerts when it is scanned.

Date of experience: May 21, 2023
Illinois
1 review
6 helpful votes
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I purchased 3 of these for my dogs. The rubber ripped away in a very short time (weeks) I contacted the company and offered a replacement if I wanted but made it clear there would only be 1 replacement; once that one broke, their warranty was over. I asked if the product was improved, and they said no it would be the same rubber material. It is definitely a product design flaw, and that makes this product useless.

Date of experience: May 19, 2023
Florida
1 review
3 helpful votes
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Customer service sucks! They advertised buy one get one free. They charged me for two anyway. I emailed them explain the situation they told me there was a code I was supposed to enter that I never received. They told me that was unfortunate. I called PayPal and they are looking into it. They have no number so you can speak to a person just an a****** e-mail. They're nothing but a scam

Date of experience: May 10, 2023
California
1 review
5 helpful votes
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Buyer Beware **ZERO STARS**
May 8, 2023

I ordered 2 of the tags for my dog, and due to some circumstances I no longer need them. I haven't even received them yet and I asked if I could return them. I was told that they have a ZERO return policy unless the tag comes in damaged. They sent me their return policy and said no returns and I could gift them but there would be no return. There is nothing on their website that states all sales final unless damaged. Their customer service couldn't care less nor would they work to some sort of satisfactory agreement. Do some research and there are plenty of alternatives out there.

Date of experience: May 8, 2023
VI
1 review
3 helpful votes
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Loving it
April 11, 2023

I throw these tags on my Horses and dogs, absolutely love it. I've had some trouble securing them to my crazy dog but that's no fault of the company. The tags have stayed on all 3 of my horses no issue. Two are actively working, going down trail, wrangling cattle, rolling, going to the beach, all without loosing the tags! One horse is loose in over 100 acers of bush land complete with barbwire and it looks just as good as when I bought it. Both my orders have come quick and look exactly as expected. Such a nice size, can't wait for more colors and to get one to stay on my crazy farm dog! My house dog is digging it and I can't even express how content I am knowing my animals have these tags on. Anytime they're loose or lost someone can simply scan the tag for my number or know the animal is right where they belong. Love being able to update/change info at will with so many details and even pictures. Silicon or hard plastic options, package is great. Just so happy.

+2
Date of experience: April 10, 2023
Texas
1 review
2 helpful votes
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Separated and then fell off
April 27, 2023

After less than a year the layers separated and then the tag fell off and is now lost somewhere outside.

Date of experience: March 27, 2023
Florida
1 review
3 helpful votes
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Terrible experience
April 26, 2023

I bought a byte tag and i wanted to return it. I ended up getting the Fi collar instead. Let me tell you I requested a return multiple times and I never got an email back. They never intend on giving money back because the product has to be unopened. Like maybe I want to open the package to find out what it is it doesn't mean I used it. TERRIBLE TERRIBLE TERRIBLE. I just want to return the freaking product.

Date of experience: March 27, 2023
Michigan
1 review
3 helpful votes
Follow Kim B.
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Does not provide proactive GPS tracking. Location only provided if/when a 3rd party scans the tag.

Summary: Don't buy this worthless product.

Date of experience: March 21, 2023

About the business

Create your website based business identities


bytetag.com
Mumbai, Maharashtra, India