website thubmnail of Buyee
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Texas
1 review
0 helpful votes
Follow Neida J.
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Recommend
March 14, 2020

Thanks to buyee I have been able to purchase so many rare photocards and so much progress on my collection. Buyee helps facilitate the entire process and provides updates about your purchases. I will continue to use buyee and recommend to others

Date of experience: March 12, 2020
Cambodia
1 review
5 helpful votes
Follow Chum K.
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I use it first time coz of coupon 2000 yen and I buy 10$ item but have think I can use coupon but no coupon can only use for shipment in they app that so slow and bug I can't even find way use it coupon and have so much hidden few the 10$ item became 50$ you can't cancel bid and you need pay domestic shipment that not even when bid on auction use can't dispose item you need pay domestic shipment that not even show when you bid on auction.

Date of experience: July 2, 2021
Indonesia
1 review
0 helpful votes
Follow Teddy T.
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Hi! Recently I have bought lots items from Buyee, especially Tomica diecast and Starbucks mini cups.
I can find more variety items'products that I am looking for.
There are some items that I can't find at other sites like Ebay, Amazon, etc.
In here Buyee sites, I can get more items that I want.
Hope I can get more varieties items for my collection.
Hopefully, I can get the coupon discount for my incoming international shipping cost.
Thank you.
Regards,
Teddy

+3
Date of experience: October 22, 2020
Thailand
1 review
0 helpful votes
Follow Pawarisorn C.
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I used buyee service around 2 years+, i think staff is good and kinds. My latest is ichiban kuji dragonball ultimate variation 1 weeks ago. And i have plan to use buyee service again in this month. Do not hesitate for Buyee.

Date of experience: June 18, 2020
Malaysia
1 review
0 helpful votes
Follow Lai F.
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Buyee ñewbie
May 23, 2020

I am a new buyee user and so far have bidded few items on Yahoo! JAPAN Auction. Occasionally I have doubts and not sure on certain issues. Buyee support services staff are easily contacted to clarify and answer my problems. They are friendly and efficient. So far have a good experience with the site. Tqsm

Date of experience: May 21, 2020
Mexico
1 review
0 helpful votes
Follow Marcia V.
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I have been buying a lot of shopping with buyee, from autions on yahoo for idol merch to buying on mercari
I really love how easy it is to auction on the site and buy at Mercari
All my boxes have arrived safely and the contents without any damage since buyee makes sure that the boxes are well protected

Date of experience: August 20, 2020
Texas
1 review
11 helpful votes
Follow David S.
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Buyee is TERRIBLE. They charge you initially a fee and you think you've paid all your fees... then when you purchase the item and it shows up at BUYEE... it's extortion time!
You then have to pay like 10x the amount for the item to BUYEE to ship the item... or you can pay them to throw away the item. Awful experience

Date of experience: July 13, 2020
California
1 review
2 helpful votes
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Poor Customer Service
November 27, 2020

I ordered 12 packages and I only received one. I contacted the customer service and they said their only job is to send the items and they only provided me the tracking mumber. As a result, I as the consumer should be the one responsible to look for the items and that's it. This is the most horrible experience I have ever encountered.

Date of experience: November 26, 2020
Australia
1 review
0 helpful votes
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Buyee is a scammer
April 8, 2025

Don't use Buyee. I ordered something through Buyee to be shipped to Australia. Soon after I submitted the order, I found the buyer in the Mercari JP was selling a fake Cartier watch. Within less than 2 hours of submitting the order, I asked Buyee to cancel the order. Buyee refused and claimed they are not responsible for any fake items and that's why the order cannot be cancelled. I then escalated the purchase to Paypal as I used Paypal to settle the purchase. I then received a threatening email from Buyee asking me to cancel the claim and close the case in Paypal. What is buyer protection Buyee offered. NO. They don't care. If Buyee says they have no responsibility and no buyer protection offered to buyer, then why they have the notification popped up on the screen trapping people to use their website. What is your proxy service obligation Buyee? You need to have a duty of care. DO NOT USE BUYEE, a SCAMMER.

Date of experience: June 4, 2020
Italy
1 review
1 helpful vote
Follow Diego P.
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What can i say about buyee?
When i want to buy a special "only japan" item, i always look over Buyee.jp.
Easy to navigate, simple, clear about fees; also every Time Buyee offers a large, very large, amount of Discount Coupon to bring down even more the overall prices!
When i have some question and trouble, i can open a chat whit an english customer support, and they will assist me asap whit precise answers, no matter how strange nor how many questions i wrote to them. (very patient!).
Various shipping method, also seamail is avaible and great care for handling package (i'd love to import big items rather than one or two items).
ALSO a value addition is the android app, a pure bliss to keep traking of various Auctions on the walk.
Speaking of auction, they provide me whit a "pick from CreditCard money" so i don't need to charge funds (even if you can do it!)

Date of experience: June 5, 2020
New Jersey
1 review
0 helpful votes
Follow Bleach G.
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This website is a pain in the $#*!. The website is so difficult to even process. The shipping fees are outrageous. I tried ordering my first package from this website from Mercari Japan. I was supposed to have a 5000 yen off coupon even though I claimed it. I couldn't even find the area to even put the coupons. A package that I ordered said no cancellations but still had a cancel button? That seems somewhat sketchy. Even on PayPal (What I used to pay), history of the transactions wouldn't show up? Back to the package that I accidentally cancelled because I thought I needed to put in the shipping and coupon. You really disappointed me Buyee :(

Date of experience: April 6, 2022
Canada
1 review
0 helpful votes
Follow Tina Y.
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I am a collector and especially like all the cute and rare items only found in Japan! Recently there was a Card Captor Sakura Kuji that was exclusively sold in Japan only. I was able to look up the item on Yahoo Auctions and snipe bid and win the item I wanted using Buyee. The best part is it is hassle free for me, I just need for it to arrive at the warehouse and ship, it's that easy. I had the option of EMS, DHL, Airmail, Surface mail so I shipped it using airmail. I like that there is mutiple Shipping options for me. Also I was a little worried during Covid 19 that services will be severely interrupted but to my surprise it has been quite smooth! This item shipping out on May 15 and was delivered to me on June 10. Things usually ship out of japan the very next day I make payment! Very reliable service! Highly recommended.

Date of experience: May 28, 2020
Andorra
4 reviews
10 helpful votes
Follow Mike S.
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We received the following email from Buyee...

"Unfortunately, the shipping out of the package below has been cancelled, as it was deemed problematic to ship using the chosen shipping method for one of the following reasons:
・Package was too large and/or heavy for the chosen shipping method
・The package contains items that cannot be shipped via the selected shipping method
・The delivery address was changed during the process
・Other"

After Buyee cancelled the shipping option offered which we agreed to pay, Buyee increased their shipping cost by over $100 USD.

BUYEE ARE FRAUDSTERS!

Date of experience: May 24, 2021
France
1 review
0 helpful votes
Follow Margot Z.
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You can buy easily and follow your purchase all along the process. They have a good client service to help in need and some promotions and coupons are really useful. The delievery is fast according to the one you choose even with all the problems actually. The only problem was that there is a lot of fees to pay with your purchase (buyye fee, plan of shipping, commissons). I was very happy of my purchsase so i'm preparing the next one already!^^

Date of experience: July 9, 2020
Poland
1 review
0 helpful votes
Follow Natasza M.
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I buy a lot from abroad. Buyee its great when you want to buy things from Japan. I usueally go for mercari shopping. Its super easy and on every step you know how much you will pay. You can check fee, and shopping prices in advance. You wont be surprise about it. Its very convinient. I buy a lot and never had problem with an order. Even when I buy 10 things from 10 diffrent reatilers. Packages are always packed very well. I never had an issue with this page.

Date of experience: July 30, 2020
Thailand
1 review
0 helpful votes
Follow Nipitpon P.
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I am Japanese toy collector. How to reach them?
Buyee can help me!
There are many rare items (Toys) which can't reach in my country.
I am impressed with the service.

Date of experience: May 21, 2020
Hong Kong
2 reviews
0 helpful votes
Follow Richard L.
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I have complained repeately about the "Lite Plan" should be set as default to avoid the system mistickenly set back the bidding to "Standard Plan", and therefore cost more fees than necessary as a result.
Unfortunately my voice had been fallen into deaf ears of Buyee's Customer Service.

But as a over 7-years costomer since 2013, I would still recommend Buyee for Yahoo! Auction JAPAN.

Date of experience: April 14, 2020
GB
1 review
0 helpful votes
Follow Colm M.
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Buyee is great just be mindful the fees add up really fast and shipping can get expensive. That being said I will continue to use it, as there is some deals if you keep your eyes open.

Date of experience: June 4, 2020
Thailand
1 review
0 helpful votes
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Vintage Items
May 9, 2020

A good site to locate vintage Japanese items. I am only interested in Yahoo Auctions. The fee structure is a little high, especially for lower priced goods.

Date of experience: May 7, 2020
California
1 review
15 helpful votes
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Overcharged Shipping
January 13, 2020

They got me for $100 (over normal) on shipping fees. No customer support. They will not honor the shipping prices quoted, so when you go to ship, it is always more expensive.

Date of experience: January 13, 2020

Overview

Buyee has a rating of 2.2 stars from 318 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Buyee most frequently mention shipping fees, credit card and next day. Buyee ranks 28th among Mail Forwarding sites.

service
80
value
78
shipping
80
returns
60
quality
72