It's about 5 years since I use Buyee. I'm really appreciated with its service. I don't need to deposit some fund to start bidding from Yahoo Japan Auction. Just pay what I win, I like this function. Buyee also help me buy from many famous shopping website such as Rakuten, Mandarake, Surugaya and Mercari. And Buyee offer a wide range of shipping methods, so I can choose the best way to ship my parcels. Moreover, the best thing about Buyee is its customer service. The team always accept my selfish requests and serve as I need. I'm very happy about it and I will continue use it more and more! But there is only thing I really want Buyee to allow users edit a declare value of parcel. I hope one day Buyee will.
I've been using this proxy for a little under a year with no problems. Often times when people have run into issues, their problems have been with the sellers themselves and not the proxy, and while I've dealt with issues with sellers Buyee is always swift to fix them! They're also generous with coupons and their shipping is always super fast! Can't recommend them enough.
Its good!
I can buy some goods I need but can not findout in my country.
Please consider and replace nilon bag which you packing goods.
Your CS is fast and helpful. They're always nice and make an effort to solve any questions/issues I have.
One of the best site for japanese goods
I really use Buyee a lot, it's really great!
You can choose between a lot of Japanese website and it offer you a few options of shipping as well.
Highly recommended!
I use this service quite a lot, it's a very good service. I am glad they have the option for mercari. Shipping can be expensive, also the fees, not sure if that's there fault though. I use the service quite often.
Everything is very simple to use, just be carefull about shipping cost, it's different than on eBay, you will paid local and international shipping together at the end, before shipping, and not at the end of the bidding process.
Shipping costs are not clear on all yahoo auctions, but I love to search new items on Buyee, and filters are very efficient.
Shopping at Mercari at Buyee is very simple and the service quickly orders the products we bought. I have bought clothes with Buyee and I have more orders planned. Promotions are often and their offer is beneficial for users. I recommend this service, products come well packaged.
Buyee keep on updating me that they try contact seller since 1 month now. But no to avail. I had paid for it but seller still not post it to buyee. And what buyee only update me they still cannot contact seller.
I dont know how long and how many times will buyee update me on the same status again and again. Buyee expect me to consolidate other items and leave out the pending item, and ship internationally once the 1 item arrived, which will cost me a fortune to post it internationally. I want to consolidate to save the postage charges, but option buyee advice me is an expensive one.
Are buyee expect me to spend more in buyee so it is worth it to do international postage? Seems like its a strategy to make people other country to spend more in buyee.
Feel cheated by buyee.
I highly recommended using Buyee.jp for JDM item. I did more than $10,000 transaction with them and I do not have any issue. The customer service of Buyee.JP is very helpful if you are not sure about the product.
Some features I like about Buyee.jp
The shipping service is fast and insured.
The multiple payment methods.
You can consolidate multiple items and ship out in one shot.
31days free storage.
I have purchased a lot of items on Buyee such as magazines and music products. It's a great place to find some rare items for a very reasonable price. Shipping isn't actually too expensive and comes relatively quickly! I really enjoying using Buyee I just wish the service fee wasn't 500yen as it can bump up the price of smaller items quite quickly.
I bought mostly fountain pens, watches, and arts items from Yahoo! Japan Auction though Buyee as the agent. I think they do an excellent job In responding to customer enquiries. Also Buyee staffs also do an outstanding job in packing up parcels, which in my own opinion, is reliable and safe. Buyee is also improving on business promotional parts as they are frequently giving out more complimentary coupons and discounts to Mercari and Yahoo! Japan Auction users. However there is also some drawbacks -- the flat rate of 500 yen agent service fees; In some occasions, the item prices (or other cheap stuff) is less than even 500 yen of service fees, this flat service rate policy sometimes involuntarily prompts me to consider buying more "luxury" or "expensive" stuffs and this make me "psychology more balance".
In overall, I rate them the highest agent buying company compare to Zenmarket or BuyJapan etc...
I love shopping on the Japanese resale market and Buyee makes that possible and EASY. I love how easy their site it to use. Their customer service is always prompt to answer questions, and most importantly, my items always exactly what I expect.
This is the best site I have ever been on just think it they have it at the best prices top quality goods auto parts cell phones labtop and so much more I already recommend this site to all my friends and family
I bought vintage rare dolls from Mercari and Yahoo. The website is easy to use. But customer service is not good at time as they couldn't accede to my request by helping me to ask the seller to combine the items on 1 page so that i can place all the items from the same seller under 1 order to avoid paying multiple service fee and payment fee. Their payment fee and service fee is very expensive. The consolidation request is also very expensive. It's hard to get their customer service on live chat. They usually take 1 day later to reply to e-mail which is quite long.
I've spent hundreds of USD ordering from Buyee and Tenso, their parent company, but NEVER AGAIN after being scammed and dealing with their horrible customer service. Checkout price was 1500 JPY — immediately on checking out, I was charged 4200 yen, almost 3X the cost! This cost as much as the item itself. Buyee customer service is nonexistent, slow, completely unhelpful as they just sent the same page from their FAQ over and over. Refused to look into it until I filed a credit card dispute, to which they immediately shipped the package to cover themselves! Oh, and when I filed the dispute, I found out that if you pay with PayPal, Buyee authorizes a RECURRING PAYMENT WITH NO END DATE and not a one-time fee. PayPal's customer service helped me discontinue the recurring payment but I would stay far away from this unethical site.
I bought at the beginning of November 2021 one Nintendo 3ds console from Mercari. All good until 15 of the same month when it was the last time I receive an update. Is 18 of February 2022, the parcel is lost, Buyee refuses to answer or help me with this problem and the Japan post is not helping either since they told me to contact the expeditor.
I am from the Eastern Europe ( the ex-communist side) and this is literally the worst customer support and parcel tracking I have ever got.
Package I received was just filled with smaller boxes and polymailers. I paid an extra 1,000 yen to be repacked and it was money wasted. I even asked them to repack it so that ALL items weren't in their original packaging and they completely ignored it. On top of that, that separated two small items to ship out individually. Both costed $40 to ship.
In addition to that, they LOST a package that arrived at their warehouse. As of today, it's still marked "undergoing warehouse maintenance." It's been that way for over a month! I was forced to ship everything out else I'd have to pay an insane extension fee. Utterly ridiculous. NEVER use Buyee unless you can avoid it.
Made a purchase back in november 25th, and up to this date (January 19th), I have received nothing, and tracking number shows no updated since november 29th, when it left Japan (ordered with small package AIR).
Contacted them and they basically told me that they will contact Japan post to see whats going on, but that it can take upwards to three months.
I'm going to file a dispute over at Paypal, stay away from this site.
I decided to use Buyee for Yahoo auctions since I saw that my usual proxy wasn't having any success with bidding. The account set up was easy and the fees weren't too bad for Yahoo auctions. The only problem I had was that it wouldn't let me bid at all on one of the auctions. It was a real downer since there were so many rare items from my favorite anime. Otherwise, they are a great service for bidding overseas.
I've used buyee every time I look to purchase something from Mercari. Their fees are very upfront and aren't hidden compared to other proxies i've used, so there are no hidden surprises to pay for later! I've yet to have a bad experience when using buyee to purchase things from Mercari!
Overview
Buyee has a rating of 2.2 stars from 318 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Buyee most frequently mention shipping fees, credit card and next day. Buyee ranks 28th among Mail Forwarding sites.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members