BrighterBlooms.com has a rating of 4.4 stars from 4,118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BrighterBlooms.com most frequently mention customer service, good condition and new growth. BrighterBlooms.com ranks 2nd among Plants sites.
My willow trees were delivered promptly and in great condition with pots that could have kept them for a good while before planting.
Also the call I made was answered promptly by an excellent knowledgeable person.
Out of 10 only seven survived. As much as I followed instructions some plant are not surviving. I bought the 18 months guarantee and claimed the last 3 didn't survive, no one from CS email is responding onto my concern.
These trees looked terrible when they arrived. Any packing around the roots had completely fallen away. Leaves looked dry and withered. I will consider myself fortunate if they survive. I would never order anything from Brighter Blooms again.
We're sorry to hear about the concerns with your plants! We are reaching out to get some photos so we can assist you further!
Good so far. I cannot give a final rating or review at this time because the oak leaf hydrangea was indoor condition and was not planted. Brighter blooms is scheduled to send a replacement in early fall. The weeping cherry is doing ok for now just planted two weeks ago, too soon to tell.
The Willow looked great and seems to be hanging on so far. The ground is soggy and it was much needed. The other smaller plant didn't look as great. It had been ripped somehow in shipping, so some of the blooms fell off. I'm hoping it will perk back up again though. Overall given they were shipped, I thought the plants did pretty well.
Thank you!
My apple tree and hydrangeas came in great condition. Received a free jasmine plant so that was awesome. I planted them the next day and so far the plants are thriving! Will order again from this company.
We received our Japanese red Maple tree in a timely fashion. The product was packed and shipped very well however upon receipt come out the leaves were dry and falling off branches. We followed instructions to water plants and let the leaves replenish itself. So far it hasn't but it's only been 8 to 10 days.
We are so sorry to hear how your tree arrived! Please keep us posted on how it's doing so that we can assist you further if it does not recover!
The plants arrived healthy said they were 1 gallon, I would say 2 quart size. Extremely disappointed. Customer service did give me a discount, and was very professional, only reason I gave a 2 star. I will not recommend this company nor will I make another purchase.
We're so sorry that your plants were not what you expected! We're glad we were able to discount the order to help put them more in line with what you received
Easy website to navigate. Good prices, the description detail was very informative.
I dont need another app that shows products for purchase fomr LOTS of vendors I dont care about. Why cant you simply provide tracking status for order like millions of other vendors?
Look forward to receiving our order. Shopping was easy
Excellent company, fast delivery, great plants, very satisfied
I have shipped gifts from Brighter Blooms and they have always delivered the very product they advertise.
I ordered 2 Satsuma Orange trees and 1 celeste fig tree for my brother in Slidell, LA. During a hurricane, I think it was Katrina, they lost their house as it was completely under water. Of everything he lost, it was the fruit trees in his yard. I arrange for the order which included someone planting the trees for him since had a stroke since the hurricane. He didn't know until the delivery and planting. I live west of Houston, TX and was not able to make the trip to plant the fruit trees. I very much appreciated santa's helpers doing this favor for me.
Michael Lynch, older brother.
Wonderful customer service! Our tree arrived with damage. We are not sure where in the process the damage happened, but Brighter Blooms made certain we were shipped a new tree. I received confirmation the tree had shipped only 30 minutes after our phone conversation!
They mailed me a tree that looked horrible when it arrived. I reached out to them with a picture and they simply said that the tree was just shedding leaves and to do a scratch test. I waited a couple of months and reached out again to tell them that it was definitely dead. There response was that there is no warranty. That was a money and time just thrown out the window.
When I looked up the bush, the price came up at 79.99. Once they werte in my cart and I was checking out the price jumoed to 89.99! Bait and switch?
I received an email from the customer service department. They immediately resolved my issue. The plants came in today and they are beautiful, exactly what I envisioned! I will definitely purchase from them again!
When I looked up the bush, the price came up at 79.99. Once they werte in my cart and I was checking out the price jumoed to 89.99! Bait and switch?
Plant arrived on time and in very healthy condition, with loads of buds. It does have "weeping branches" though. I'm hoping this will look more like the tree pictured as the branches get stronger.
Also, the blooms are NOT red.
Product showed up almost 2.5 weeks after ordering. The box look like it had been kicked and stepped on.
The two shrubs (payed close to 60$) were worth about 10$ TOTAL and I doubt I will ever order from y'all again
We are so sorry to hear this and are reaching out privately to offer some assistance.
Loved the Crepe Myrtle tree but the two gardenia bushes I got were in very sad condition when they arrived. I cannot believe what I paid for these tiny little starts which both had broken branches. I am planning on contacting Brighter Booms about a refund or replacement plants.
Although we're not quite sure how the tree got damaged during shipping BrighterBlooms was more than willing to ship a replacement tree right away.
I highly recommend these people they stand by their product!
Good information on website to assist you in choosing appropriate plants for your area. Plants arrived in a timely manner, well packaged and healthy with further instructions/planting tips. Will definitely use this company again!
Answer: All my stuff was terrible STAY AWAY So i would call it a scam
Answer: NOPE! I DONT HAVE EVEN 1 SUCCESS STORY FOR BRIGHTER BLOOMS! TERRIBLE
We're so sorry that your email didn't come through! We've reached out to help!