BrighterBlooms.com

At first I only received half of my order and then found out the shipping site had ran out of stock. Brighterblooms reached out and sent an upgraded tree from another site. Both trees looked healthy and ready to be planted when they arrived. Thanks

You offered a 15 dollar off on first shipment for signing up e-mail and then didn't send a discount code. You guys made it right and refunded my account the 15 doller discount. Thank you very much. I got the trees in a timely manner and they were in great shape when I received them.

Update: Customer service reached and and apologized for changing me shipping when I used my welcome coupon and spent the required amount, and said they will credit my credit card I used. I'm thrilled and thankful they corrected the mishap. I will be ordering from this company again! Thank you Brighter Blooms.

Rose shipped in Feb 2022. It did good last year but didn't get green growth when other roses did. I did a scratch test as they instructed and ground out it was dead. Since I didn't do the scratch test when it was dormit, warrenty expired. Never do business with them again!

The plant was delivered yesterday late so I was not able to open the box until this morning. The plant did not look well!It was very dry and the leaves were all wilted. I planted it anyway and gave it a good drink Sorry I can not send you a picture I don't have a camera. I am hoping it will come back! Beverly Pangrazzi

Just put it into the ground, so waiting to see new growth to know if it truly survived and perhaps thriving. Next spring, hopefully, blossoms, but not expecting actual fruit for 2-3 years. Much faster delivery than expected.

Jason was very helpful. He showed me how to see if particular palms could ship to Texas. Very professional! One palm arrived with a couple of branches folded underneath it. But I am following the directions. I hope they come back!

Two of the three plants lost all their new growth. This could be due to delivery delay from fedex ground service. Bb customer service has responded positively and feel confident they will make this right.

First order was lost in shipping and finally showed up after 12 days. Customer service sent out a second tree immediately upon contact which did show up at the designated arrival time in much better shape.

Followed directions given for planting trees, watered accordingly. Black leaves around the bottom. Brown foliage pigmentation throughout. 3 weeks later. We will see, let you know if they last the summer. I live in Southern WI.

I ordered 3 trees, but one was very damaged. The other 2 are showing new growth. I'm waiting to plant them in big pots with well draining soil next week. Weather is still cool at night, and I want them to be babies. If the third one doesn't grow, will you replace it?

One of the better sites for on line purchases I've seen or used.
My lemon bushes came in looking very healthy, I've transplanted a couple days ago, and taking nicely.
Can't wait for them to produce fruit.

The experience on your site was great. FedEx however disregarded the lay flat instructions on you box and delivered one of my trees with weight on it's branches. I don't see any obvious breaks hope everything goes OK they look good.

I ordered 4 different items, and 3 of them are doing quite well. One is struggling a little bit, but that might be due to it being delivered on a day where it was only 20 degrees F. I'm hopeful it will bounce back.

I ordered small lime, orange, and lemon trees; 2 of which seemed to be in great shape when they arrived. However, the largest plant had 95% of its leaves knocked off during shipping, it does seem to be recovering quickly with some baby leaves already started. Overall happy.

Roots bag was really dry, leaves extremely shocked with many of them blackening. I've been trying to nurse it along hoping the roots set in before it dies, and so far its not dead. This specific purchase has been a rough experience.

I ordered 3 trees, indoor, patio, outdoor. All got stuck in a winter ice storm in shipping. The indoor tree definitely didn't make it and BB quickly replaced after sending pictures. Time will till on the remaining two once summer gets closer.