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BrighterBlooms.com

Overview

BrighterBlooms.com has a rating of 4.4 stars from 4,118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BrighterBlooms.com most frequently mention customer service, good condition and new growth. BrighterBlooms.com ranks 2nd among Plants sites.

service
848
value
36
shipping
35
returns
9
quality
3,593
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21,946 reviews
How would you rate BrighterBlooms.com?
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Massachusetts
2 reviews
0 helpful votes
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Great guarantee
December 1, 2021

We purchased 12 3-4' Wichita Blue junipers. One was looking a bit sad when it arrived and got worse after planting. I called Brighter Blooms and they immediately sent out a replacement, free of charge with no questions asked. Great service.

Date of experience: December 1, 2021
South Carolina
1 review
0 helpful votes
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Great experience.
May 12, 2022
Updated review

I've been very impressed with BrighterBlooms! The first tree shipped sustain a lot of stress during its shipment. It was not bouncing back and taking hold like the other plants i ordered. They immediately sent a replacement which is doing much better! Already opening new leaves! Very happy!

Date of experience: May 12, 2022

Lots of great options!
April 25, 2022
Previous review

Lots of great options!

Date of experience: April 25, 2022
North Carolina
1 review
0 helpful votes
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Excellent
May 17, 2022

Great product (trees) that were good-looking and healthy, plus they arrived really quickly! (Quicker than anticipated). Overall, I was super happy with my order, would highly recommend them, and will buy from them again!

Date of experience: May 16, 2022
California
1 review
0 helpful votes
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Love this company- highly recommend
September 26, 2022

I purchased a tree from them, it arrived damaged. They replaced it immediately with a brand new one no questions asked. Their products are very high-quality and the customer service cannot be beat. Definitely recommend!

Date of experience: September 25, 2022
Connecticut
1 review
0 helpful votes
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Brighter bloom made my experience wonderful
August 11, 2022

Ordered two small fig trees and a mulberry bush, all three arrived on time, brighter blooms corrected an issue due to deliverer negligence (placed box not right ways up). The replacement plant arrived beautifully! Everything is in the ground and already growing well

Date of experience: August 11, 2022
California
1 review
0 helpful votes
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Amazing customer service!
September 30, 2021

FedEx decided to let my tree sit in their shipping hub for 5 days past the original delivery date. When it showed up completely dead, I contacted Brighter Blooms and explain what happened. They put an order in for a new tree right away, no problem. Because of this amazing customer service, I will be purchasing directly from them in the future.

Date of experience: September 30, 2021
New York
1 review
0 helpful votes
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Satisfied
June 28, 2021

It's a great thing when an online flower/plant purchase surpasses or meets your expectations. Brighter Blooms delivered exactly what they advertised. Great looking plants in a very timely manner. Keep up the good work! Would definitely recommend.

Date of experience: June 28, 2021
Nevada
1 review
0 helpful votes
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All the leaves fell off
September 8, 2022

The tree arrived in great condition but within a week all but 5 leaves fell off the tree. It would just be nice to have had some sort of notice saying this is possible and the tree isn't dead so I didn't freak out. Customer support assured me it's okay.

Date of experience: September 8, 2022
Illinois
1 review
0 helpful votes
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Timely replacement
April 23, 2021

This is the replacement order following an abysmal first shipment which delivered 2 trees snapped in halves! Plants appeared to be in reasonable shape; not great. Inside packaging could be much better.

Date of experience: April 23, 2021
New Jersey
2 reviews
0 helpful votes
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Great pear tree, perfect size, smooth & fast delivery!
July 27, 2021
Updated review

Great to find 4 in 1 pear at this size. Price with one year warranty was right in my range and as an urban forester I have been involved in buying lots of trees. Delivery went smoothly, what a relief. We carved out a chunk of lawn on south side of patio and so it'll give us flowers, pears, and shade!

Date of experience: July 27, 2021

Great to find 4 in 1 pear at this size
July 4, 2021
Previous review

Great to find 4 in 1 pear at this size.

Date of experience: July 4, 2021
Michigan
1 review
0 helpful votes
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Came beautiful and fresh!
July 6, 2021

Everything was a pleasure! Absolutely no problems from start to end! Plants came so well packaged, nothing dead or dry. Alive and hearty and doing just beautiful. Thank you so much, I highly recommend you, keep up the great work!

Date of experience: July 6, 2021
New York
1 review
0 helpful votes
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Excellent Purchase! Top Quality!
May 19, 2022

Carefully packaged and received in perfect condition. The forsythia we purchased was planted within a week of receiving it and is growing beautifully. We will definitely purchase from this top-quality business again.

Date of experience: May 19, 2022
California
2 reviews
0 helpful votes
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Mango/Avocado trees
June 15, 2022

Customer service 5+, helpful, accommodating, very nice to talk with. Plants arrived well packed, with green leaves & looking healthy. I'll surely order again from this company! Please continue your excellent service!

Date of experience: June 15, 2022
Texas
1 review
0 helpful votes
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Banana plant
June 15, 2022

Tree was delivered quickly. I was notified every step of the way. Instructions included for planting. The plant arrived in great shape and is doing very well. Thank you for keeping me informed. Will definitely buy more from this company

Date of experience: June 14, 2022
Texas
1 review
0 helpful votes
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Fruit Treees
June 16, 2022

Purchased 2 cherry trees which unfortunately did not survive. Contacted BrighterBlooms and received replacements within days. Both trees are thriving. Excellent customer service. Plan on purchasing additional fruit trees in the future.

Date of experience: June 16, 2022
California
1 review
0 helpful votes
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Perfect sight
November 28, 2021

For doing gardening experiences over the internet is truly a blooming intimacy. Plants arrived losing leaves but that's normal, they came tall, sturdy, and undamaged. The spring season will have the final say.

Date of experience: November 28, 2021
South Carolina
2 reviews
0 helpful votes
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My shopping experience was wonderful. The website was easy to navigate. Every item for sale had detailed information and instructions explained in simple terms. So far I highly recommend shopping at Brighter Blooms.

Date of experience: August 26, 2022
Oregon
2 reviews
0 helpful votes
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Soft Touch Hollys
May 27, 2021

The shrubs arrived on time and packaged securely as expected. They are large, healthy and thriving in their new pots. Once again, a perfect order from Brighter Blooms. Thank you for being a company I can count on.

Date of experience: May 27, 2021
New York
2 reviews
0 helpful votes
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Wisteria
May 3, 2021

Received my Wisteria plants recently. They were packaged well and looked healthy. Planting instructions included were very helpful. They've been planted and are thriving. I will order from this Company again.

Date of experience: May 3, 2021
West Virginia
1 review
0 helpful votes
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First purchase willow tree
September 3, 2021

First time shopping very pleased with turnaround time from order to delivery Which company delivering would've took a little more care with the box some branches were broke but she is doing wonderful will shop with them again

Date of experience: September 3, 2021