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BooksRun

Overview

BooksRun has a rating of 4.4 stars from 2,955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BooksRun most frequently mention good condition, timely manner and customer service. BooksRun ranks 2nd among Textbook Rentals sites.

service
294
value
298
shipping
290
returns
145
quality
268
This company responds to reviews on average within 37 days
How would you rate BooksRun?
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Michigan
1 review
0 helpful votes
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As expected
April 6, 2025

The complete transaction went as expected.
The description and condition of the volume were depicted accurately.

Date of experience: March 27, 2025
BooksRun S. BooksRun Rep
2 weeks ago

Hanks for cooperating! That’s amazing to work with you as our valued customer! - BooksRun Team

New York
1 review
0 helpful votes
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Song of the Dodo
May 4, 2025

Good experience, I was a bit sad about the disfigured from cover, otherwise book was in great shape.

Date of experience: April 24, 2025
BooksRun S. BooksRun Rep
2 days ago

Thank you for sharing your positive experience! Already looking forward to doing business with you again! - BooksRun Team

Texas
1 review
0 helpful votes
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Hassle-free textbooks
February 28, 2025

BooksRun made acquiring the textbook for my son's dual credit course pain-free. The book was better than described, competitively priced, and arrived quickly. They go above and beyond to ensure customer satisfaction, and, bonus, they facilitate the buyback process - making the entire experience hassle-free.

Date of experience: February 18, 2025
BooksRun S. BooksRun Rep
2 weeks ago

Thanks for such an excellent review! We are so glad to see that you are satisfied with our services! - BooksRun Team

Maryland
1 review
0 helpful votes
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Supposed to be new but access code was used
March 1, 2025

I paid full price for a new version of this book but there were post-its in the book and the access code was used. I reached out to customer service and they responded initially, I sent them the photos they requested, but haven't heard from them since after sending 2 follow-ups. Could have purchased a brand new book with access code cheaper directly from the publisher it turns out. Waste of money and my time.

Date of experience: February 19, 2025
BooksRun S. BooksRun Rep
1 month ago

Greetings, We are sorry to hear that you could not use the item purchased, however, we are always eager to resolve the issue amicably so that our most valued customers are satisfied with their purchases. Please do not hesitate to contact us directly so that the required investigation of the case and further assistance can be prompt from our side. Warm regards, BooksRun Team

Georgia
1 review
0 helpful votes
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The Secret Life of Sunflowers
May 5, 2025

It was a smooth experience! I received the book I ordered in a timely manner without any issues. They are nice to do business with.

Date of experience: April 25, 2025
BooksRun S. BooksRun Rep
1 day ago

We are so glad to hear that! Already looking forward to doing business with you again! - BooksRun Team

Pennsylvania
1 review
0 helpful votes
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Used books
April 3, 2025

My books arrived in good condition with no delay. When books are out of print or expensive to buy new, it is good to have sources for obtaining them 8n good condition.

Date of experience: March 24, 2025
BooksRun S. BooksRun Rep
2 weeks ago

Thanks for sharing your opinion with us. It's such a pleasure to do business with you! - BooksRun Team

Minnesota
1 review
0 helpful votes
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STAY AWAY!
May 4, 2025

Confusing to use. This place allowed the order of duplicate identical books to be shipped. (we need the money) Please Stop All Contact.

Date of experience: April 24, 2025
BooksRun S. BooksRun Rep
3 days ago

Greetings, we do understand the frustration that such a situation may have caused. Please do not hesitate to contact us directly so that the required investigation of the case and further assistance can be prompt from our side. Warm regards, BooksRun Team

Colorado
1 review
0 helpful votes
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Fast Delivery/Little Beat Up
March 29, 2025

The book arrived earlier than expected, which was nice, but it was a little more "used" than I would have liked. I understand I bought a used book though. LOL I would probably buy from them again.

Date of experience: March 19, 2025
BooksRun S. BooksRun Rep
2 weeks ago

We do appreciate your opinion regarding doing business with us! Looking forward to hearing back from you more in the future! - BooksRun Team

Massachusetts
1 review
0 helpful votes
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Good first experience!
April 8, 2025

Often I look for used books for my academic courses. A search for used books brought be to BooksRun, where I found a new book for nearly the same price as a used book.
My only issue is that the book I purchased has what appears to be a light gouge across the top of the pages, but that's probably from shopping and handling. Otherwise - great experience and great service.

Date of experience: February 21, 2025
BooksRun S. BooksRun Rep
2 weeks ago

We would like to express our gratitude for such a review! We will keep improving our services. Hope to see you more among our customers in the future! - BooksRun Team

Washington
1 review
0 helpful votes
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Excellent service
April 6, 2025

I am very happy with the delivery and overall experience. It is a trustworthy service and the prices were lower than other companies. I definitely recommend it.

Date of experience: March 18, 2025
BooksRun S. BooksRun Rep
2 weeks ago

We are so glad to keep you satisfied with our services! We make a lot of attempts to work hard for you all the time and bring satisfaction with each and every order for all customers! - BooksRun Team

Michigan
2 reviews
0 helpful votes
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Book Return
April 3, 2025

Book Run was very easy to navigate and look up the books I wanted to sell. I wasn't going to use these books anymore and to be able to receive payment for them was a huge bonus.

Date of experience: March 24, 2025
BooksRun S. BooksRun Rep
2 weeks ago

Thanks for leaving such an excellent review regarding our services! Hope to work with you more! - BooksRun Team

Oregon
1 review
0 helpful votes
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Great experience with book I needed.
March 29, 2025

Good experience. I got the book I needed that helped me with my class. The book got to me within a timely manner. I don't have any complaints about the process.

Date of experience: March 19, 2025
BooksRun S. BooksRun Rep
2 weeks ago

We are so glad to keep you satisfied with our services! We make a lot of attempts to work hard for you all the time and bring satisfaction with each and every order for all customers! - BooksRun Team

Arizona
1 review
0 helpful votes
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Very user friendly
May 5, 2025

My book rental was very easy to complete and user friendly. I will definitely use this service again and recommend to others!

Date of experience: April 25, 2025
BooksRun S. BooksRun Rep
2 days ago

Thank you for such a review! Happy to hear that you are satisfied with the book! - BooksRun Team

Michigan
1 review
0 helpful votes
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Problem resolved
January 30, 2025

I had to reach out to BooksRun to find an overdue payment. After a few back and forth messages, it turns out that the USPS was the culprit. The postmark matched what BooksRun said, but it took six weeks to get to my mailbox. All is good now - problem resolved.

Date of experience: February 15, 2025
BooksRun S. BooksRun Rep
3 months ago

Greetings, We apologize for any delays in giving feedback due to a high volume of incoming emails. As an experienced and established participant at the textbooks market, we are eager to provide high quality service to our customers, and we have no interest in deceiving or holding the payment from clients. In case of lost/damaged checks, we always provide a payment reissue for our customer. Please let us know if you require additional information or further clarification regarding this matter. Warm regards, BooksRun Team

New York
1 review
0 helpful votes
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Quick delivery
May 4, 2025

I was surprised at the quick delivery, the book was enclosed in plastic to avoid issues with bad weather. Very satisfied.

Date of experience: April 24, 2025
BooksRun S. BooksRun Rep
3 days ago

Thank you for appreciating our hard work! It means a lot to us. - BooksRun Team

Maryland
1 review
0 helpful votes
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Great way to sell old books
May 4, 2025

Trying to declutter my bookshelves and found a great way to do it with BooksRun. Easy shipping! Very quick sale and receipt of money.

Date of experience: April 24, 2025
BooksRun S. BooksRun Rep
3 days ago

So nice to find out that you are satisfied with the services provided by our company! Thanks a lot! - BooksRun Team

Maine
2 reviews
1 helpful vote
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Complete satisfaction
March 3, 2025

The book was as described (very good) or even better as it appears not even read previously and the shipping was so fast...not only was it shippied as promised within 24 hrs but it also arrived within 2-3 days...the best I have experienced in ordering many many used books.

Date of experience: February 21, 2025
BooksRun S. BooksRun Rep
2 weeks ago

We do appreciate your opinion regarding doing business with us! Looking forward to hearing back from you more in the future! - BooksRun Team

Pennsylvania
1 review
0 helpful votes
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Great experience
May 4, 2025

The book I ordered arrived faster than I expected and in perfect condition -- especially for a used book. I'm super pleased!

Date of experience: April 24, 2025
BooksRun S. BooksRun Rep
3 days ago

Thanks for such an excellent review! We are so glad to see that you are satisfied with our services! - BooksRun Team

New Hampshire
2 reviews
0 helpful votes
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Totally Professional
April 3, 2025

I have dealt with Book Run before. They offer a wide selection. Material arrives when promised. I endorse them without reservation.

Date of experience: March 24, 2025
BooksRun S. BooksRun Rep
2 weeks ago

Thanks for leaving such an excellent review regarding our services! Hope to work with you more! - BooksRun Team

Washington
1 review
0 helpful votes
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Excellent.10+service
April 3, 2025

Came when they said they would excellent condition wonderful to find a reputable book dealer I will be back 🥰

Date of experience: March 24, 2025
BooksRun S. BooksRun Rep
2 weeks ago

That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team