Overview
BookOnline has a rating of 4.6 stars from 5,333 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookOnline most frequently mention customer service, great job and hotel room. BookOnline ranks 4th among Hotels sites.
My customer service rep over and above the call of duty.
Zoila was super friendly and made sure I got the best price possible for my stay. Thank you!
Quick, efficient, explained everything clearly.
Pleasant and respectful.
Answered Matthew's questions, followed his directions and had the reservation in 5 minutes.
Excellent. Representative was polite and professional
Made booking a little less boring and sounded very polite definitely would book with laura again
Excellent and very helpful. Gave sufficient information to help
Great job with reserving a room. He spoke good English.
Was able to have all questions resolved with hotel staff representative
Very good and great patience from the young lady thank you
Very sweet and accommodating. Helped us secure a much needed reservation.
Ashley was super helpful, up beat, and a pleasure to speak with!
Danielle was very professional in helping me with my questions.
Seamless... thank you so much. I was very pleased with your help.
Very nice customer service, friendly and efficient. Excellent!
BookOnline is focused on bringing our customers the most current and relevant results for their hotel needs. We do this by investing in technology and systems to create a better buying process in a secure environment. We have developed an intuitive web design for multiple devices that hopefully aid in your ability to find the information you need and book the property at your convenience. This technology also allows us to create dynamic results for our advertising, allowing us to show you the most relevant results for your search.
The end result is you find the property you are looking for with a minimal number of clicks and zoom right through into the checkout on your phone, tablet, or computer. Enjoy Book Online and all that we offer. We hope to add to our list of growing happy customers.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members