BookOnline has a rating of 4.6 stars from 5,349 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookOnline most frequently mention customer service, great job and hotel room. BookOnline ranks 4th among Hotels sites.
Maria wAs extremely helpful and polite. She went out of her way to help
Very polite and had all the info needed. Would definitely book online with him again.
Excellent reservation service. This is out second time in 2 years.
Great experience,very helpful. Got thru right away and making my reservation was very efficient.
Very efficient and professional booking experience.
Monica was professional, helpful and knowledgeable.
Very patient. Answered all questions. Clear understanding.
Easy to understand and very helpful. Appreciated her friendliness.
Very good experience. Confident in the help I got. Appreciate people who know what they are doing.
Amanda did a great job of researching and answering my questions!
Jordan was helpful and courteous through my booking process!
Terrific in every way. Thanks. Jennifer was a great agent and could understand everything.
Very helpful, quick, efficient, professional service.
Adrian did a great job with suggesting hotels that got my needs. He was friendly and patient.
You were very pleasant and patient with my reservation
I appreciate the courtesy and professionalism of Johnathan.
Answer: SCAM. Huge Fees, no refunds. Would NOT recommend. Do yourself a favor and Pass by when you see this site.
Answer: Agreed! WHY? Absolutely the most blatantly deceptive company I have ever come across.
Answer: I'd love the answer to this! This agency fraudulently charged us $1800!
Answer: Make sure you are booking directly on the hotel's website.
Answer: I was just too tired to drive 90 minutes home. I needed to be back to this area really early in the morning, so I saved 3 hours of driving time and got a good night's sleep also!