Overview
BookOnline has a rating of 4.6 stars from 5,330 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookOnline most frequently mention customer service, great job and hotel room. BookOnline ranks 4th among Hotels sites.
Unsatisfied, tried booking 3 rooms got confirmation for 2 rooms took 25 minutes to do it on the phone and still get it wrong. Now I have to spend an hour going back and doing it over. Sorry but what a waste of time.
Thankfully, I talked to someone who was very experienced in getting me the perfect reservations for two rooms and two nights at Carolina Inn. I definitely would recommend her for any type of position.
Easy, very polite. Made me look forward to my stay in October. My review has just turned irritated. The clerk was nice. Now you want a 100 essay! I hope this reqirement is not an example of how you treat your employees.
Joyce was professional and helpful. Though obviously not a native English speaker, her command of the language was very good. I would only suggest that she slow down the delivery of all the "rules, etc." so that the customer can absorb them more easily. I understand that all that information is included in the confirmation email, but her recitation of it was too fast to understand.
The experience was very professional. Attitude was phenomenal. Because of his professionalism, I will return to the Holiday Inn again. I will inform my family and friends. It was cheaper than the Laquinta. Hope you guys start giving incentives for staying at the Holiday Inn. The online representative was easy to speak with and very helpful. That's why we booked. Maybe we can earn points.
Brenna was very helpful, quick and answered my questions very professionally. She also assisted with my veteran discount which is greatly appreciated and ensures that I will be staying at Trump Tower on my future visit.
Very helpful………………………………………….ggggggggggggghggggggggggggggggggggggggggggggggggghhffghgffhhfghfytrhugghhhghhhgg
Edgar gave great customer service.
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BookOnline is focused on bringing our customers the most current and relevant results for their hotel needs. We do this by investing in technology and systems to create a better buying process in a secure environment. We have developed an intuitive web design for multiple devices that hopefully aid in your ability to find the information you need and book the property at your convenience. This technology also allows us to create dynamic results for our advertising, allowing us to show you the most relevant results for your search.
The end result is you find the property you are looking for with a minimal number of clicks and zoom right through into the checkout on your phone, tablet, or computer. Enjoy Book Online and all that we offer. We hope to add to our list of growing happy customers.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members