The overall reputation of BMB Matrix is marred by significant customer dissatisfaction, primarily due to persistent communication issues, delayed refunds, and unfulfilled promises. Many customers report feeling misled, with legal action being a common recourse. While a minority of reviews highlight successful experiences and positive interactions with specific staff members, these are overshadowed by the overwhelming sentiment of frustration and financial loss. The company's customer service approach appears reactive rather than proactive, often responding only when negative feedback is publicly posted. This suggests a need for substantial improvements in communication and accountability.
This summary is generated by AI, based on text from customer reviews
I wish i could rate them 10 stars.I spent thousands on courses just to get no where and i was ready to give up trying to start a side business. Came aross Bmb matrix and decided to purchase their standard package and my new business went from 0-100 in one week. Very supportive and friendly staff.I look forward to a wonderful 2023!
Very impressed with their knowledge of how to scale and run a online business.As a new client I'm very excited about the direction that my new
Business is going in, thanks to the wonderful team over at Bmb.
Great company and very professional. I spent $40k with another company and have yet to see a return on my money. I've been a client with Bmb Matrix for less than 60 days and I've almost recouped my intial investment back.
I highly recommend Bmbmatrix to anyone looking to start selling online. The quality of their work and the time frame that they overcome is amazing. I cannot thank them enough for their services and harwork making my store a success.
I have no experience with selling online but i wanted to invest in something that was going to bring me a nice roi and something that's not
Risky. I was recommended by a friend and i'm so happy that i purchased a business from Bmb. I never knew selling on Amazon could be so profitable.
Very reliable company if your looking to start an online business. Within 30 days i made my initial investment back plus more.
Do your research on other companies and you'll see that Bmb offers great value!
Words can't express how satisfied I am with the work these guys have pulled off for me. I purchased their Amazon standard package two weeks ago and so far it's been a smooth process. It also has been a great learning experience for me as well.Sales has been consistent and my business is totally hands free. Highly recommended
Very grateful for this company. I was looking for a company with my son and found Bmb-matrix.
I like that there very clear on what your Amazon business will generate and how fast they will expand your store. Looking forward to buying another Amazon business for my daughter in the near future.
By far the best business decision I have made in my 15 years of buying businesses. Tom and team are the best company we have worked with. From the first meeting, we knew immediately that we would join them. Tom and the team not only know how to make your business visible online, but take your business to a whole new level. If you don't know about selling online eBay or Amazon it can become very draining and frustrating, but luckily BMB has breathed new life into us and we no longer worry about our Amazon needs as they are now properly handled.
Bmb Matrix is the REAL DEAL! Tom and the entire Bmb team were a pleasure to work with. They are very professional, experienced, friendly and kind. They helped us grow our Amazon business and they exceeded our expectations! They listened and understood exactly what we were looking for. I recommend Bmb Matrix to anyone who wants to take their business to the next level! Quality work and great customer service!
I contacted Bmb to help me start my online business They prepared a demo for me and I decided to go for the standard package The service is top notch The staff is very friendly and professional I look forward to becoming a full time e-commerce entrepreneur because of the great service and guidance
I wanted to start another online business, but I didn't have the time or resources to build it from scratch. So, I decided to try out BMB Matrix. After purchasing their standard package a few weeks ago, my Amazon store was preloaded with products and launched within a week. However, my account was put under review shortly after a few sales due to Amazon's velocity limits (it's been a smooth process overall though). In addition to learning more about ecommerce through this experience, I've also gained some valuable knowledge regarding scaling an online business from the beginning.
I was very apprehensive in the beginning when i first purchase my Amazon business from them,but as time went by store has been doing
Very good. Amazon is very tough on new sellers so their was some minor set backs but overall I'm completely satisfied.
Never before have i been so pleased with a company like. I'm new to selling online and they held my hand through the whole process.
My Amazon store allows me to have passive income without barely lifting a finger and they were very accurate on sales projections. I definitely recommend
Bmb if your new to selling online and don't know which direction to go in.
Very professional and knowledgeable company. I purchased their Amazon standard package 12/27/22 by that Friday my store revenue passed $1,000 in sales
Which I'm very ecstatic about. They also have a wonderful support team that's always available to answer any questions or concerns i have. 100% Excellent service.
Highly Recommended,Very polite and experienced team. If your looking to make money online as extra income or full time these guys are the best
In the around!
After consulting with a few companies we decided to move forward with BmbMatrix. Our primary reason being during the zoom presentation Tom showed us
Actual Amazon stores generating revenue,the products that we would be uploaded in our store, and from a financial stand point compared to other companies it just made sense. We are upgrading to their Amazon Premier package next month.I will update my review at that time.
I've dabbled in selling online for the past few years. I wanted to sell online full time and a close friend recommended Bmb Matrix.
Honestly i thought it was too good to be true. My store was preloaded with products on a Monday and by Thursday i was already at $5k in sales which is very impressive! I highly recommend them!
Highly recommended if your looking to sell online. I purchased their Amazon standard and i'm very pleased with the outcome. Both my eBay and Amazon store are doing good in sales and it's only been two weeks since i signed up.
This company provides world-class service. They helped grow my Amazon business in a very short matter of time. Thank you to the wonderful team at Bmb Matrix!
Answer: Hi Arthur, thank you for inquiring if you would like more information please feel free to schedule a demo with one of our ecommerce experts.
Answer: Good morning, Nicole we apologize if there was a lack of communication. Please feel free to reach out to your project manager to address any concerns you may have.