The overall reputation of BMB Matrix is marred by significant customer dissatisfaction, primarily due to persistent communication issues, delayed refunds, and unfulfilled promises. Many customers report feeling misled, with legal action being a common recourse. While a minority of reviews highlight successful experiences and positive interactions with specific staff members, these are overshadowed by the overwhelming sentiment of frustration and financial loss. The company's customer service approach appears reactive rather than proactive, often responding only when negative feedback is publicly posted. This suggests a need for substantial improvements in communication and accountability.
This summary is generated by AI, based on text from customer reviews
It has been 3 months since we purchased a Amazon business from bmb matrix. The main goal was to find a company with a good strategy and also show real results. We searched for a year and found Bmb as the ideal blend of aptitude, professionalism, and talent. Their staff knows how to scale an ecommerce business like no other!
I had a very good experience with this company. I purchased their Amazon Lite packaging with the intention on upgrading in the future. My store has been live for two weeks and i've already
Made my initial investment back plus some. Thanks to the team over at Bmb for smooth and pleasant transaction.
Fantastic, reliable, and very professional company. I'm very satisfied with their service and the work they put in to manage my Amazon and eBay store.
I would like to purchase a second store in the near future.
Awesome company. My first few days on Amazon sales went through the roof. I'm very excited about the direction my store is going in. Highly recommended!
Recommended by a good friend and i'm glad i went with Bmb matrix. Immediate results within the first few days.
I also have a project manager that handles the day to day operations of my Amazon busines which allows me to focus on other endeavors.
I almost lost hope selling online after trying for a year and a half. Decided to buy something turnkey and i came across bmb matrix.
Very grateful for them. Xavier and the rest of the team helped me out a lot and showed me that you can really make money selling online.
After a week of thinking it over i decided to purchase their Amazon Lite Package. I'm highly impressed! My store has only been live for
4 days and i'm already getting sales. I'm looking forward to upgrading to their standard package next month.
I highly recommend Bmb to anyone looking to start their own Amazon business. I am already seeing an increase in my sales day by day. I am confident that I will be able to continue to grow my business with the help of the team over at Bmb.
Purchased their standard package. Not only did they provide the services we needed, but they also went above and beyond to ensure that this would be a very pleasant experience.
Over a zoom call Tom explained a very comprehensive plan which motivated me to purchase a online business from bmb and I couldn't be happier with the results!
This company has been amazing for our business! Tom and the team at bmbmatrix.com exceeded our expectations. We did have some setbacks with Amazon but the staff was able to correct it for us. I would recommend them if your looking to sell online.
I want to thank everyone at BMB for your great work on my store. Our sales has gone up 45% since we've been on board. Our hats are off to the BMB Matrix team, thanks everybody!
I recently signed up with Bmb and I'm very pleased with the end result. The team was professional and knowledgeable. They listened to my needs, provided me with ideas and suggestions, and worked hard to deliver a Amazon business that exceeded my expectations. My customers have also been happy with their products.I highly recommend this company for anyone who is looking to start selling online.
The staff was very professional and responsive throughout the project and they were always available to answer any questions that I had. The service has been top-notch and they were able to quickly grow my store. BMBMATRIX has my highest recommendation and I will definitely be using their services again in the future.
I recently reached out to Bmbmatrix to help me manage and scale my existing Amazon Store, and I'm so glad I did! The team at this agency was extremely knowledgeable and able to provide me with a comprehensive range of services. Their team of experts was able to help me create a strategy that would best serve my business and they were able to provide me with the tools and resources to ensure that I get the most out of my Amazon business. The team was also always available to answer any questions I had and they were always willing to go the extra mile to make sure I was happy with the results. Highly recommended!
I signed up for another company that offers Amazon Businesses for sale and i see most are disappointing and don't live up to the hype. Bmbmatrix.com is different they actually show you real live results before spending a dime.Everything is well thought out and your business will definitely generate income.
Great to collaborate with a team like Bmb matrix. Their primary goal is to deliver measurable results, and it definitely works in our end. Their strategy of selling online is effective when it comes to building and growing our business. Highly recommended
I thank Tom from Bmb for guiding me through setting up and growing my Amazon business...a true professional that understands every human element of business. Selling on Amazon is not easy and they make it tough on their sellers but with the help of the team at BMB it has been a lot easier.
Very amazing company that helps people make money selling on Amazon the only down part is my store was put under review and my funds were held by Amazon
Which is no fault by Bmb matrix.
This company has some of the best professionals that I have had the pleasure of working with. It's been 6 months since i signed up with them. Whenever there is a problem, they make sure to fix it ASAP. They are very reliable.
I am the owner of a successful online business now. And the credit goes to Bmb Matrix Agency. The highly skilled team of this company helped me out by creating a completely turnkey store to suit my business requirements. Thanks to their amazing skills and on-time service.
Answer: Hi Arthur, thank you for inquiring if you would like more information please feel free to schedule a demo with one of our ecommerce experts.
Answer: Good morning, Nicole we apologize if there was a lack of communication. Please feel free to reach out to your project manager to address any concerns you may have.