The overall reputation of BMB Matrix is marred by significant customer dissatisfaction, primarily due to persistent communication issues, delayed refunds, and unfulfilled promises. Many customers report feeling misled, with legal action being a common recourse. While a minority of reviews highlight successful experiences and positive interactions with specific staff members, these are overshadowed by the overwhelming sentiment of frustration and financial loss. The company's customer service approach appears reactive rather than proactive, often responding only when negative feedback is publicly posted. This suggests a need for substantial improvements in communication and accountability.
This summary is generated by AI, based on text from customer reviews
The best ecommerce provider so far. I am very much satisfied with their staff members and their timely delivery. My eBay and Amazon store was built in a few days and within
The first week i made close to $10k. I highly recommend them!
Amazing people with great experience selling online. They really are the boss of ecommerce!
Great business and friendly people. They took the time to build and scale our Amazon business and delivered better results than we could have hoped for.
I really enjoyed working with this company because they were not only professional but also very helpful. They were always willing to give me advice on how I could make more money selling online. Their packages are very worth it. I am extremely satisfied with my Amazon business. Blessed to have found these guys.
Excellent level of service.They exceeded my level of expectations. This for me will also be a great learning experience of owning an online store.
If you wanted to work with a company who strive for excellence and makes sure their clients make money then I highly recommend Bmb. I have purchased two online businesses from companies and have found that their methods to be excellent.
Great Experience! Well Worth The Cost. This Amazon business has allowed me to have very nice cash flow. Will upgrade to standard package.
Highly recommended. Within a few days of purchasing my business from them sales started to come through.I'm very please with the work that went into making my business a success.
Great company if your looking to start selling online. They guarantee your roi.
I will definitely recommend this website to my friends and family.
Thank you!:-)
I am very new to this area of ecommerce. Bmb matrix made the process very simple and had step-by-step processes along with great customer service for any problems or concerns I may have had. The success of my online store I'm very,very,very happy with. I would absolutely purchase another business from them soon!
One of the few companies that sell you a online business and you actually make money. Their very knowledgeable when it comes to selling online
And they sell you a real business, not a course or store with junk products.
We recently purchased a turnkey Amazon store from BMB Matrix. We enjoyed the prompt customer service by Tom and their staff. We lost money with another agency but Bmb has delivered on what they say they were going to do.
It was a pleasure working with bmb matrix. They were personable, professional, honest, and reliable. I will absolutely come back to purchase another turnkey Amazon or eBay store. Thank you!
I have been client with bmbmatrix for a few months now and they have exceeded my expectations and, my account rep is easy to get in touch with and very helpful with our Store.
I had a good feeling when I spoke to Tom at Bmb before i purchased a Amazon business. We started our first store a few months back and now where on our second store and sales are flowing through both. They are attentive and deliver exactly what your paying for and then some. The quality of the service is excellent, I am truly grateful to have found them. I feel very confident that my online business will grow with them in my corner.
The Amazon store you guys created for me is just amazing, and I'ts outperforming my last Shopify store. Our sales have increased by 10x. I am upgrading to the Amazon Premier plan to see if we can make that even better, but I am truly satisfied with the results and I look forward to a long-term relationship. The team over at Bmb Matrix is amazing and very communicative.
My experience with Bmb matrix has been fantastic. They are responsive, informative, and helpful. I am new to selling online and was unsure of how to get started. The staff explain the process,timeline,and projected sales. Definitely will recommend to others.
No issues, my store has been a success from day one. I have tried other alternative services but none of them even come close to yours!
I purchased a Amazon and eBay store from them and i'm very happy with their service. I was thoroughly impressed with how successful my
Stores has been.
Good company they make selling online a very easy process. Would like to purchase another 2 or three Amazon stores from them.
Answer: Hi Arthur, thank you for inquiring if you would like more information please feel free to schedule a demo with one of our ecommerce experts.
Answer: Good morning, Nicole we apologize if there was a lack of communication. Please feel free to reach out to your project manager to address any concerns you may have.