The overall reputation of BMB Matrix is marred by significant customer dissatisfaction, primarily due to persistent communication issues, delayed refunds, and unfulfilled promises. Many customers report feeling misled, with legal action being a common recourse. While a minority of reviews highlight successful experiences and positive interactions with specific staff members, these are overshadowed by the overwhelming sentiment of frustration and financial loss. The company's customer service approach appears reactive rather than proactive, often responding only when negative feedback is publicly posted. This suggests a need for substantial improvements in communication and accountability.
This summary is generated by AI, based on text from customer reviews
The staff over at Bmb matrix are highly professional, dedicated, and knowledgeable when it comes to setting up and growing a ecommerce business.
Thanks for the hard work and honesty when it comes to your company!
Looking to buy a business online is challenging especially since there's a lot of companies that will take your money and not deliver. I'm
Glad i went with Bmb. Instant results and great customer service.
So far my experience has been good. My store is getting sales daily which chose me that there methods work very good.
Bmb matrix is a great platform for those who are looking to sell online. It only took a week and my store has been generating income consistently.
If things keep going in the direction that they are i would like to purchase a second ecommerce business from them.
My partners and i decided we wanted to give bmb a try and they helped take our Amazon business to the next level within a few weeks.
It's not a perfect journey selling on Amazon especially their policies and account reviews but they manage your store 7 days a week which is very helpful.
If your looking for a company that will scale your Amazon business i highly recommend Bmb matrix. Great customer service and very friendly.
Thank you BMB Matrix.Both of my stores are doing very well. They will help you build your Amazon and ebay store from the ground up and it will be a profitable store as well.
I have been a client with bmb for 4 months and so far the process from the start has been very good. All three of my ecommerce businesses is flourishing.
I'm not tech savvy at all, and Bmb matrix has helped me out tremendously. I'm new to selling online so i decided to start with their lite package. I have
Made a decent amount of revenue since i launched my store.
So far my experience with bmb matrix has been good. My only fear is Amazon put my store under review and they can make the process difficult.
Excellent service, my Amazon store was up and running in less than 3 days. Sales have been steady.
This is going very well so far! I like the fact that they provide the products and will manage your store. A few bumps in the road but they are there to help.
My experience selling online especially Amazon has not been a easy one. I decided to give it a shot and purchase their lite package. It's been two weeks
And so far so good! I hope things stay the same pace.
Great services! Have sold online for 5 years decided to buy something that was automated and i'm impress with how fast they can grow a Amazon store.
Professional courteous service throughout the whole process. I realized very fast that selling online is not a walk in the park but having a honest,hard working,professional company like BMB definitely helps.
Wish there was an option for 6 stars! It has been such a pleasure working with Bmb. Selling on Amazon has it's roadblocks but it's much easier
When you have a team of experience people managing your store. Thank you to everyone over at Bmb matrix.
Just upgraded to their Standard package after being a client for 6 months I appreciate the great customer service,professionalism and dedication to make my store a success.
Honestly didn't expect for my store to do nowhere near what it did in sales. It's only been a month since i signed up and i have already made my initial investment. I hope things keep in the direction that there going.
I have been a client with Bmb matrix for a little over 8 months and i'm very happy with the amount
Of work they put into making my Amazon store successful. Hats off to a great company!
Overall, purchasing a business from Bmb Matrix has been a nearly perfect experience; signing up, choosing the Amazon package I wanted and once my store went live i instantly started to get sales.
Went with their standard package and so far it's been a good experience. My Amazon store did good in sales prior to it being put under review which
Is no fault of bmb matrix. My ebay store is still going strong. Great company for those looking to start selling online.
Very impressive service! The team over at bmb matrix clearly understands what sells on Amazon and how to source it. They were very transparent on how thing work selling on Amazon
From A-Z throughout whole the process. Their reliable and they make sure there clients are making money online. Highly recommended!
Answer: Hi Arthur, thank you for inquiring if you would like more information please feel free to schedule a demo with one of our ecommerce experts.
Answer: Good morning, Nicole we apologize if there was a lack of communication. Please feel free to reach out to your project manager to address any concerns you may have.