BlindsterReviews 3,582

Terrible cheap tiny plastic handles that are more of an unsteady finger pull.
Figured I got what I paid for, cheap blinds, awful customer service... Ordered the rest of my shades from Select Blinds. Couldn't believe the quality difference between the two companies. Side by side the quality and construction was no comparison. The molded handle from Select Blinds fit my hand vrs two fingers and gives a much easier glide with no sagging or tension on the blind. I was amazed at the difference in quality of just the handle itself, it truly made the difference. On top of a quality handle, it honestly gives the blind a rich quality finish. Price difference between the two companies was pretty close, paying the $8.00 dollar difference was the best decision for me.

I placed an order on 12/09/19. Order said estimated 7-9 business days for production. Also stated could be delays because of increased orders during the holiday season. It has been 17 business days and it still has not shipped. I have talked to customer service three times, each time they give me a different estimate of shipping. They are now telling me the shades will not ship until 1/13. Customer service does not seem to care much about this issue either, they only offer excuses stating their manufacturer closes over the holiday. That is an absolute joke to me. If it is going to take over a month to ship, they should be up front with the timing. I would have ordered from another company. I would not recommend this company in any manner. Spend the extra 10-20% on a better company.

Ordered four of the 'No tools' cordless cellular shades that you hear advertised all over the place. We're very sorry we wasted our time with these. They are NOT easy to install and look pretty cheap and bad! When I called about not being able to install it correctly, I was told, "well you have to use some muscle to get it to click in place". Well, my husband and adult son have plenty of 'muscle' and still couldn't make them look right. We asked for a refund (you have 60 days) and received that, minus 10% fee. You need to provide proof that you've donated them to a charity. Not sure what a charity is going to do with cordless shades with no adhesive brackets... they're still attached to our walls. Now, we have to figure out how to remove those things without too much damage. We ordered blinds from Costco instead. Wish I'd never heard of Blindster.com

I purchased two sheer shades from Blindster. At about $600 each ($1,200 for the pair), they were a lot less expensive than Hunter Douglas and so I decided to place the order. The shades arrived and I installed them. Within 10 minutes, the one shade was torn. I have had temporary paper shades that are better quality than this. I complained to Blindster.com who informed me that the sheer shades are one of their premier products and don't fall under the satisfaction guaranteed. Let me say that again. Their premier products don't fall under their satisfactin guarantee. They are offering to replace the torn shade but that means that a few weeks from now, I'll have terrible quality shades with no future satisfaction or quality guarantee. I will never again buy from this company and I strongly recommend that others look elsewhere for their window treatment needs.

We had several in home estimates on solar shades for our home. After looking at the money we would save on Blindster, we decided to give it a chance. We bought one initially to make sure we were happy with the quality and color. Then we purchased for all other windows. Our initial blinds had a shade with pull chain, we decided to go with the spring pull shade with others. They both were of good quality. We could not decide between the 93% and 95% solar shades as we wanted to keep the heat out but keep out view. The 95% kept out more heat and you could see thru almost the same. The pictures below with the 2 windows shows a 93% on left and 95% on right. The second picture shows how the shades look with valances. It is certainly a nicer look with the valances but in areas with little use, I'm not sure they are worth the price. I would purchase from this company again.

I recently ordered three solar shades of different sizes for recessed windows and they all came in not wide enough. Even if they were wide enough for some reason they leave a large gap on each side between the shade and wall. The first two were about 1/4 inch short and I used washers to shim the shade bracket out far enough to make them work. The third shade was 1/2 inch short and I contacted customer service who had me measure the window and take a picture of the tape measure measurement. I had to pay an additional $15 for shipping and the second shade arrived only to find it a 1/4 inch short. Again I got out some washers and used them for shims to make the shade work.
Needless to say very disappointed and will never use them again.

PRO: Competitive price when using 50% off promo. Seemingly strong mechanism.

CON: Mixed up the length and width of 2 blinds and they had to be replaced. Took 5 back and forth emails to do this and customer service was abrasive and argumentative. Workmanship is very poor. One blind had the string holding the blind incorrectly strung and wound around another string. The cutting is done with the wrong or very dull saws so that the ends are heavily chipped. The blinds are full of plastic chips from cutting and these get all over the place and had to carefully vacuum the house after I hung these. Had to vacuum again when I got the replacements which also where littered with hairs and other debris, the factory which supplies these must be filthy. There is no texture on the blinds so you could call them plastic blinds but why you could call them faux wood I do not know. When ordering inside mount blinds the valances are cut the width of the blind and you are not given a choice of this. Since the top part of the blind is flush with the window I would have liked the valance to be a little wider so you did not see the metal mechanism box: a choice would be nice. Valances showed a lot of chipping where they were cut.

REC: NO! Do not pick these.

I'm hoping to resolve this with Blindster--I'll update after I know how they will respond. I bought 18 3.4 inch Prism Express Cordless blinds on 7/27/16 and we were thrilled with them. They were pretty, the mechanism worked fine (still does) and we received many compliments. However the blinds were down this spring (3/19) and I was washing the windows on the outside, I was horrified to find that they are coming apart on the back. As the blinds are often up on this side of the house when the weather is nice, I hadn't seen the problem before, so I don't know when it started, but considering the advanced state of the defection it must have been going on for at least a year. See the pics below. The company has a "limited lifetime warranty" so we will see just what they will honor.

The double cellular shades we purchased fit perfectly. At first we didn't quite understand the installation instructions, and a quick call to Blindster customer service clarified everything, and they were simple to install. Before I ordered, the company provided me with all the free fabric and color samples I needed to make that decision. Once ordered, the blinds arrived in about a week. Compared to shopping at Lowe's or Home Depot, this saved us so much money, and we didn't have to have people in and out of our house.
Yesterday, I called and asked the company about what I would need to keep the blinds in place when closed with the window opened and breeze blowing. The customer service rep told me she would order me "blind stays" from the factory at no charge. Wow!

First of all, I love the blinds we purchased - great quality, easy to install, makes the home so much better! Secondly, we had an issue with the first order (fit not right), and Blindster fully refunded the order. Their only request was that we donate the incorrect-fitting blinds, which we were happy to do. Highly, highly recommend, and I will continue to purchase blinds here anytime I need them.

Ordered roman shades and was very disappointed with the color. I knew you could send them back if they didn't fit, but I didn't know you could send them back because of the color until I heard it on a commercial. So I called and they said it was a 60 day warranty and I had missed it by 3 to 4 weeks. After explaining I didn't know I could send them back they offered me 50% off new ones. Very disappointed considering they offer 45% off to anyone. We ordered Tulsa Tan, and it looks gold instead of tan.