Blindster Reviews Summary
Blindster has a rating of 3.8 stars from 3,582 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 5th among Blinds sites.
I followed the instructions and measured my windows. I did have some reservation about how they would come out and fit, but to my surprise and delight the blinds fit perfectly. The color and quality was spot on and the faux wood had me doing a double check to make sure they didn't make a mistake and send me real wood.
All in all, I would recommend this company to anyone looking for quality blinds at an excellent price.
Joe in New York
We looked at a local blinds/shutter store and they wanted twice as much for the same type of roller shade I found here at Blindster! Our window is a lot larger than a typical window so it needed to be custom. It showed up in two weeks, as promised, the installation was a snap -and looks great! We couldn't be happier with our purchase.
Like most companies they over promise and under deliver. My order was suppose to be made in 5-7 days as promised on the website. Two weeks later I had to call and see where it was. This was not a small order, over $2000. 00. Customer service promised I would here from them on Monday, after waiting most of the day, I finally called them only to be told the fabric I selected was out of stock and they just received it on Friday. It took two weeks for someone too realized they didn't have the fabric. If they had told me that when I placed the order, I would have selected another company. I feel they lied to me. Now they are promising 2 day shipping to make up for the delay. If this doesn't happen. They can eat them as I will refuse the order.
Burning up in Virginia
What a great company! Their prices for cordless shades were much cheaper than any other source we could find. Especially for shades that were customer size. We ahd some concerns because they were lower priced. Our concerns weren't warranted. The shades came several days before we expected them and they were perfect: exactly the right size and beautifully made. We couldn't be more pleased.
Most blind stores do not sell blackout blinds that truly black out the light. I have tried plantain shutters and even those did not work. I only tried blindster because their blackout blinds were fairly cheap to create custom and to my amazement they actually worked to black out the sunlight so I can sleep in as I work the night shift. Good company and quality blinds.
I ordered the premium wood blinds in nutmeg. The color was perfect and the size was a perfect fit. It arrived without any scrapes or damage. I will be ordering from them again.
From the business
With well over 100 years combined experience in the industry, when it comes to custom window coverings, there's no question we can’t answer, no solution we can't find, and no problem we can't fix. At Blindster.com we've sold millions of blinds to satisfied customers across the country. With an unwavering dedication to customer satisfaction, we've grown into one of the largest online retailers of custom window blinds in the U.S.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm so very sorry for your experience. I just found this website or I would have responded earlier. I can assure you that we are not a company that over promises and under delivers. Customer service & satisfaction are the backbone of our company. However it's sounds like we really dropped the ball on your order. Did you eventually receive your blinds, and was it shipped 2nd day air promised? I'd like to compensate you for your inconvenience. I will send you a private message, hope to hear back from you.