Blindster Reviews Summary
Blindster has a rating of 3.8 stars from 3,582 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 5th among Blinds sites.
Moved into a new home with zero window treatments. Blindster has been a great source of information and products... at a very reasonable cost.
This was extremely easy from start to installation. Thanks for the help, the price, and the quality.
I have used Blindster for my home, my studio and my rental property. Hands down the fastest of anyone. Always fit, except when I measured wrong, can't blame them for that.
Quality is great, customer service spectacular, price is very reasonable. I have recommended them several times. Why go anywhere else?
I was a little unsure at first when I considered ordering blinds online. From the very first contact with Blindster, I was amazed at their professionalism and attention to detail. We ordered our pleated shades but put the order on hold until we received color samples. When Blindster discovered that we had ordered double-cell and not single-cell, they took the initiative and sent new double-cell samples to insure that we had what we needed to make an intelligent choice. The shades arrived in about a week and they were extremely easy to install.
We have had pleated shaded from other big-box stores in the past in other homes, and these from Blindster are by far the best quality I have seen. I will never buy blinds or shades from any other supplier. They are the best and their customer service is also to be commended.
I have place multiple orders with Blindster.com. They have been for mini blinds (corded, cordless, and privacy). I like the quality and the color.
I had one problem which was resolved quickly to my satisfaction.
Our first order was a bit messed up because the blind we chose was discontinued and we weren't told until after hearing nothing from Blindster, I called them. We chose another and the order was filled promptly and we're very satisfied with the product.
I was very pleased with the entire process of ordering, including support I received from the Customer Support team.
They were exactly what I ordered, very easy to install, look beautiful. Love the easy to operate ez up handles. So pleased I ordered for more windows in the house. Prices and discounts could not be beat.
Blinds were easy to install and look great. They appear well made and of high quality. I will buy from Blindster again!
We had shades up prior to this and these shades fit right on the brackets. They look great--I like the black out feature.
Purchased five sets of Roman shades for our new home. Easy ordering, easy installation, beautiful aesthetic and so far (3 yrs later) still beautiful and working perfectly. Love the free fabric samples. Three of my shades are cordless and two have a pull cord. All work well.
One of the best customer service company's I have ever dealt with. I wouldn't hesitate buying their products and hope to purchase from them in the future. I made an error and they fixed it for me with very little cost on my part.
My blind arrived "defective" would not raise completely.
Customer service immediately replaced with no questions
Outstanding product, delivery & service. Will use again!
They told me I ordered the wrong blinds and that was what I am stuck with. I wanted blinds that were top down and/or bottom up and so I got stuck w regular old blinds. I know what I wanted and maybe the error is mine. But, I have no experience ordering blinds. Anyway, I am stuck w same old blinds when I wanted something different. They should probably have handymen in the area that you could call to measure your order and make sure you are getting the right stuff. Paying a little extra just to get the correct order in would have been okay w me. Good price, BUT a big disappointment as far as I was concerned. Customer service? Like I said, FORGET IT!
My wife and I ordered blinds from Blindster for our houseboat. We are very happy with them. Good job, guys!
I hate the contractor who built this house and everyone associated with him. Once you sign on the dotted line they are done with you! BLINDSTER SAVED OUR DAY! We had
Honeycomb blinds fall apart and not stay up, brand new. They were measured with big gaps in them. AWFUL! Then we heard about Blindster. THE SERVICE IS A PLUS SERVICE, THEIR HONEYCOMB BLINDS ARE BEAUTIFUL, THE PRICE GREAT! WILL
Never use another company. We measured a couple wrong and SURE ENOUGH, BLINDSTER MADE NEW ONES AND WE ONLY PAID FOR SHIPPING! BLINDSTER, YOU ARE HONEST AND WE HOPE YOU ARE ALWAYS AROUND! THANK-YOU, THANK-YOU, THANK-YOU BLINDSTER! WE LOVE THE QUALITY AND PRICE OF YOUR BLINDS!
I feel stingy if I don't rate them less than 5 stars... I got exactly what I wanted in a very timely manner. You definitely get your money's worth, and some.
From the business
With well over 100 years combined experience in the industry, when it comes to custom window coverings, there's no question we can’t answer, no solution we can't find, and no problem we can't fix. At Blindster.com we've sold millions of blinds to satisfied customers across the country. With an unwavering dedication to customer satisfaction, we've grown into one of the largest online retailers of custom window blinds in the U.S.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I apologize for your disappointing experience. Customer service is the backbone of our company. We should be able to resolve this problem under our Satisfaction Guarantee policy. I will send you a message to get your order and contact information so that we can resolve your problem as soon as possible.