Blindster Reviews Summary
Blindster has a rating of 3.8 stars from 3,582 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 5th among Blinds sites.
The blinds are great, but the installation instructions are no where near correct. We were shipped a one page installation guide that was very confusing. Checked on the website and there was a SIX page installation guide. It wasn't much more helpful. We went on YouTube and Blindster's videos were mostly about how they are made. We found another video that helped us install the blinds (except for the valance.) So not happy.
First, they had great prices, especially with the current 30% off promo. The solar shades we ordered (a cool exotic weave) looked amazingly custom and high end. Sadly, I made a poor decision in mountain location and they were kind enough to redo a few shades for a minor charge of the size difference. Outstanding customer service and high class products. Will definitely refer to others and buy from again!
I have used blinds.com for my last 6 houses, but I decided to give blindster a chance because I had been hearing so many commercials. I was very disappointed with the switch. This is a much cheaper looking product and the installation was much more difficult. Their valance system is not adjustable like blinds.com, and their large head screws make it impossible to slide the head rail in. The blinds look ok, but I won't be a repeat customer.
The product was as described and met my expectations. Although, there was some shipping damage, when I contacted customer service, they promptly sent replacements. I couldn't be more please that there are still some companies that value customer service. I'll shop with Blindster.com again in the future with confidence. Thank you.
This is my third blind order, I think. Maybe more than that. Nice blinds no issues. Good price. I tell everyone about blindster. Wil. Order again when I need to. Use in all my rentals. My daughters house.
Excellent service and products! Thanks!
Excellent service and products! Thanks!
Excellent service and products! Thanks!
I ordered the galvez color beautiful woven shades with blackout liner. They look gorgeous in my new bedroom. Sandra gave excellent customer service. Thank you!
I ordered 8 premium cellular blinds. Their measuring instructions were spot on. The blinds were easy to install and look beautiful. Very polished look. They fit perfectly. American made, so much better than the junk from China.
Quality not there. Blemishes on blinds. Very disappointed. Hardware parts missing. Will not purchase again.
Ordered 2 split roman shades and 2 single shades. Single shades are not to bad and seem to work well, Look cheap however. The larger shades that are split, the stings break, the pulley systems are very cheap and you have to pull them down by hand as the mechanism keep locking up no matter where you put it. Plus they do not provide a hanging piece of material down so the top shows the whole shade. My recommendation, order smaller single shades. Bigger ones do not work well. They have a warranty, but really how do you return and have to take your time to take down and replace. Look else where first, make Blindster your last look. I have no dispute, just my observation and will deal with the customer service on my own.
I'm sorry you are having a problem with your shades. I will contact you to get this resolved.
I ordered a set of blinds for an odd size window in the kitchen of one of our rental properties. I used the measurement guide and when the blind was received it fit perfectly. Very happy with my purchase!
I have ordered custom blinds from blinster.com, several times or more. This company has gain a very impressive customer services award plus status within my household. This company stands behind their name and goes beyond measures to service their clients needs. I just love them!
This product was very easy to order, fast shipping and the instructions were adequate for log home installation but probably great for installation in a "normal" home. I ordered three windows, the first window took half an hour to install, the last two were done in half that time.
Now that I have dealt with this company I'm looking forward to ordering blinds for the rest of the house.
My purchase/receipt process was fine. Blinds arrived within about two weeks and fit perfectly according to measurements provided. This was the first time we had done blinds installation, and instructions included left a little to be desired. Fortunately it isn't rocket science, so being mechanically inclined, we muddled through on our own. I expected these to be a heavier wood blind, but they were not as heavy as others I have had. Also, these do not have a tilt stick but the old rope pull types for both tilting and lifting blinds. My fault for not reading description more closely. Since these blinds are for a bathroom and spare bedroom that won't see much use, I am not as concerned. Also, the color didn't match as well with trim paint as I would have liked even after getting several samples, but white is a difficult non-color to match. Overall, the blinds are ok and will work for the purpose for which they were purchased, but in a way, not what I was expecting for the cost. Glad I did not pay full price.
I am really enjoying my top down bottom up cellular shades.
I bought light filtering for my living room and room darkening for my bedroom. I love the brightness in the living room. Easy to install. Great customer service.
I was really undecided about spending +$40 per blind when I'm accustomed to purchasing cheap blinds and throwing them away as needed. I purchased 2 blinds to start with to make sure I was happy with them. I am! I've already ordered 3 more. I know I could save a little by purchasing them all together but I'm purchasing a few at a time and loving them more each day.
Customer service was exceptional. When the shade did not fit due to a measurement error, they sent me a new one no questions asked. Great company that stands behind their promises.
Good, except one is defective. It rolled down half way and ran tight. It won't go up or down. I would have complained sooner but had a heart attack on nov 11 and have been out of circulation.
The blinds arrived exactly as I had ordered; they were easy to install; they look great! I would highly recommend blindster, because in addition to all of that, the price was super!
From the business
With well over 100 years combined experience in the industry, when it comes to custom window coverings, there's no question we can’t answer, no solution we can't find, and no problem we can't fix. At Blindster.com we've sold millions of blinds to satisfied customers across the country. With an unwavering dedication to customer satisfaction, we've grown into one of the largest online retailers of custom window blinds in the U.S.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you had a problem with your order. Unfortunately, I don't have enough information on this review to identify you or your order. We will be happy to take care of your issues if you will contact us at 888-256-8672, option 2 for customer service or email us at customerservice@blindster.com. I apologize for the inconvenience.