Blindster Reviews Summary
Blindster has a rating of 3.8 stars from 3,582 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 5th among Blinds sites.
My order went off without a hitch! Fast and quality was great
I accidentally placed a duplicate order and was not aware until delivery and subsequent opening of the boxes. I contacted Blindster customer service and the representative was very helpful and gracious to explain all options for return and refund. I donated the blinds and received an expeditious refund after I provided a copy of the donation receipt. Outstanding opportunity for community donation and still received a refund less 10% plus processing fee. Great idea, great customer service.
Blind is a quality product that came on time. Very nice looking. Gave my large bedroom window an updated look. Would buy from Blindster again.
Good instructions for measuring. Blinds are very nice and my experience with customer service was good. My only problem was that my blind order took the maximum time to complete which made it impossible to get in time for my event unless I paid a high expedited shipping cost. Expect the time frame to be the longest they say and give extra time for shipping.
Cust service did not want to ship the center support or the balance brackets... for the price of these blinds i shouldnt have had to call customer service and request anything that should have been shipped with the blinds. Will never order any blinds from this company again
The product was as described. The price was exceedingly competitive. They even replaced a blind I screwed up the measurement on.
Although the blind that I ordered came as ordered, I was not all that pleased with the installation instructions. They were OK as far as what the parts were and typical placement, I found that the mounts had to be moved slightly from where I originally placed them since I got them too close together to comfortably fit the blind in them, and then I also think that for the width of the blind that I ordered it would have been better if there had been two center mounts rather than one that was supplied. Of course a lot of the problem that I had was of my own doing, and had I had more specific instruction, (and particularly where to place the center mount that I also had to move since I had an interference with the blind slat with the way that I placed it). Now of course, I know what some of the gotcha's are now, so I would be better able to place and hang them now, but it would have been more helpful if the instructions had been more detailed and clearly illustrated the way that the hangers and center support should be placed. The other thing is that there were no instructions at all about how to hang the valence on the blind, although with examination it was fairly straightforward, but in the process of learning I mangled a few of the plastic hangers that were provided for that purpose. All in all, a good blind and it is now in place and working well, but I would not buy another faux wood blind, I think that I would want real wood next time just based on my feeling that wood would not be quite as flimsy as the faux wood seems to me to be.
Exactly what I needed and wanted. Should have ordered a tad longer to create a Roman shade look but very pleased. This is not for a working window.
I did not receive the pieces to hang the front molding to the blinds. The rest was great. Not sure I'll order again if this is what happens
I'm sorry you were missing parts. I will contact you to get you everything you need. I apologize for the inconvenience.
We are very satisfied with our blinds and will be ordering more.
I have used Blindster before in my house and rental property. The look great and fit perfectly. The price is good and delivery is fast. I recommend Blindster to anyone that wants their windows to look good.
Very please by product, price, and speed of delivery. I will use them again in the near future and recommend them to my friends. Thanks Blindster!
These blinds are a really good deal! Easy to install. Customer service was awesome and very helpful. Only thing I'm kind of bummed about my blinds is it's been several months now and they still don't go all the way to the bottom without hooking them down.
Ordered eight sets of blinds. The two white ones we got the mechanism slips so you can't adjust the tilt with the strings. We got five faux wood blinds that work good but one set has a four string draw and the other four were built with a three string draw, looks kinda silly being that they are all next to each other. Tiles on one are warped too.
I'm sorry you had a problem with your order. The number of ladders will vary by width. I will call you to get everything resolved right away.
I used the Brave30 for 30% discount and never got the discount. Had to pay full price. They lied about the discount. The shades were great. You live and learn. I'll move on and purchase elsewhere.
I'm sorry there was a problem with your order. We do not show the discount was applied to your order. We will be happy to give you the discount now. I will contact you on Tuesday to get this resolved.
We love our new PVC Vertical Blinds that we recently purchased for our new home. We have now recently placed two more orders to complete all of our wondow covering needs. Thank you for the quality products at a reasonable price.
Good communication with customer service when one blind was not working correctly. The replacement came quickly and works perfectly. Would definitely use Blindster again.
Blinds came exactly as shown. Excellent quality. Easy to install. Look perfect!
Overall great experience. We had two valances that were two short. We called and we promptly were sent two new ones- very easy, smooth and painless process. We're very happy with our faux wooden blinds and would not hesitate in ordering from Blindster again.
We ordered 25 shades, including sheer shades and cellular shades for our new home. A few days after installing them, we noticed that the cells in one of the cellular shades had separated. We called and sent photos to Blindster Customer Service and they responded immediately that they were sorry and would be sending a replacement shade asap. We received it a few days later. We installed it and saw immediately that it too had separating cells. We sent new pictures and called again and again we got an apology and a new replacement shade. The new shade (and all of the other shades) looks great! Without hesitation, Blindster stood by their products. We've been very happy with Blindster window treatments, and recommend to our friends!
From the business
With well over 100 years combined experience in the industry, when it comes to custom window coverings, there's no question we can’t answer, no solution we can't find, and no problem we can't fix. At Blindster.com we've sold millions of blinds to satisfied customers across the country. With an unwavering dedication to customer satisfaction, we've grown into one of the largest online retailers of custom window blinds in the U.S.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you were so unhappy. I show that we have sent you the parts you requested. The blind you ordered at 31" wide does not need center support brackets but we are happy t send them.