Overview
Blinds.com has a rating of 4.6 stars from 2,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality and window coverings. Blinds.com ranks 2nd among Blinds sites.
Instant Feedback
I ordered from you recently and am so impressed with the quality of your products! I will buy more!
THIS IS A SCAM!
THIS IS A SCAM! DO NOT DEAL WITH THEM. Liees,, Lies, Lies,, scam. I ordered 1 single blind for more then $600 to test quality and color so we could do our whole home. It never showed up. They say it was delivered. Lie #1,, I tried getting more help from the tracking ( Dead end). They have cute message that say wait few more days and look in the bushes before calling. After calling and waiting more then 30 minutes with NO ANSWER I pushed 1 for a call back. Lie #2,, no call back. I called again nd waited 2 hours and 4 minutes to have what sounded like a robot or recording pick up and say " I cant hear you" nothing I can hear and HUNG UP N ME! After 2 hours of holding... I don't belive it was a real person,, SCAM. Then I decided since they wont pick up phone, I would reply to emails to leave message. Every email they sent me I tried to reply to and it says NO REPLY to that email possible SCAM... I started online chat that said wait time is 7 minutes,, about 10 minutes later the chat updated and said wait Tim is 7 minutes AGAIN,, Lie #4 SCAM. Finally someone started chatting and wanted me to reorder. I told them HELL NO cancel and get me refund. I want a refund# or Credit # something to prove I had a credit coming,, NO credit # or refund #,, Nothing,, just trust them to refund me. NEVER AGAIN!
Blinds.com made buying blinds so fun, like f*uck a birthday or Christmas... I'm buying blinds instead!
Very disappointed in the blinds they do not holdup to the winds and the cables keep coming lose and cables come out of the top.
Second time ordering these cellular blinds… love them, but didn't realize they weren't the same quality as our first order
Order all the same lifts on shades top down bottom up half the order was right and half was wron they are not replacing the wrong shades
Hi Mikael, I'm so sorry the shades didn't arrive as expected! Please send me an email at socialcare@blinds.com and I'll look into this further for you!
Easy, easy! Great prices. The blinds are perfect for what we wanted. The colors weren't quite what we thought but close enough
Easy to work with web site is very easy. This is our4 second purchase and have recommended Blinds.com to friends and family
Hi Gary, I am sorry to hear there were technical difficulties while placing your order! I have just checked to make sure this is not an ongoing issue, and all is well as of now. Thank you for reporting this and please let us know if you see something similar again, at 800-505-1905 or SocialCare@blinds.com
Also consider going into your browser settings to clear the cache and cookies, as this can sometimes resolve issues with websites loading slowly. - Austin L
Great selections. Easy to use site. Easy to pay options. Quick and simple and they ship to your door?! What?! No brainer.
Couldn't be easier to order. Great quality, looks great, and easy to install by myself. Would def order again
It mwas stressful in the measuring my windows but I think I got it right. I just hope it will look great on my windows!
Ordered these for my last home in Rockport Texas. Now ordered for my new home in Louisiana. Great quality. Great price for Bali.
There is some confusion about the dimensions and the control. Explicit instructions about dimensions aren't there.
Exceptional customer service. On time delivery. Great products. Schuyler was awesome to work with! I will use Blinds.com again
Super easy site, plenty of options, speedy delivery, quality blinds, love the cord-free option -- cats can't chew on cords hat aren't there
I like what I got and I will probably buy more in the future but I did unsubscribe from future emails there were just to many
The price was WAY lower when i clicked ADD TO CART. But someone saw3 my review and updated the promo code, which saved me the money. Thank you!
Hi Thomas. I am sorry to hear the price was higher than expected. I have reviewed your order and show that the promotion was not applied. Please note that once the items are placed in the shopping cart, you have to click the blue "apply promo" button toward the bottom of the page. I sent you a message regarding your order. I hope this helps! -- Jessica N
Ordering (and changing an order) was super easy, I got exactly what I needed and I am very pleased with the product and the service!
Fast shipping great products, I love how it keeps the light out of the room perfect size for the room I need it for Thank you
Easy to use and explains how to measure your windows so you get the correct size
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- Houston, TX, United States
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Paul, I'm so sorry you've had such a frustrating experience but I'm happy to help! I responded to your previous reviews and I'd love the opportunity to look into this further and help anyway I can. Please send me a message at SocialCare@Blinds.com and I'll work to turn this around for you! -- Blinds.com Social Care Team