Overview
BannerBuzz Australia has a rating of 4.1 stars from 231 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz Australia most frequently mention good quality, customer service and fast delivery. BannerBuzz Australia ranks 12th among Printing sites.
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Once again the service has been excellent, prompt comms regarding image quality and helpful staff any time I call. Can't recommend BannerBuzz highly enough!
Great website, so easy to design & order. We have now ordered from BannerBuzz several times and the quality and service is excellent.
I ordered the table runner and found that the ordering was seamless and easy and the delivery was faster than I expected. I am happy with the quality of the runner as well :)
I have found the uploading and ordering a little confusing and time consuming
Quick and easy to use the design tools. Our signs were delivered in a very quick timeframe.
I was assured by your representative that our order would easily be delivered by the 5th June once I was able to finally get all 3 runners into the Checkout cart. But it seems that the only way I could assure that was to pay over $50 postage, which I only found out right at the end of the process? Aaargh! I was expecting free shipping for an order over $99 and an email sent out on Sunday night said I had 24hrs hours to complete an order to get it for 2nd of June. So I tried to do this but your software kept freezing, saying error when I tried to save it and checkout, then the runner page dissapeared with the error 404 appearing constantly. These runners are for the charity Bat Rescue Inc. and we had only expected to pay <$100 for three runners. Now it seems we have had to pay an extra $50+ to insure that date of delivery, which was not expected? Or have I paid this without needing to? I would appreciate someone looking into this as I have had so much trouble with trying to do this online, hence a Chat session last night and a phone call this am trying to get my order finalised, and now to have an extra $50 for postage to get it by a date which was promised in your advertising and by one of your representatives seems a little unfair and false advertising?
I was assured by your representative that our order would easily be delivered by the 5th June once I was able to finally get all 3 runners into the Checkout cart. But it seems that the only way I could assure that was to pay over $50 postage, which I only found out right at the end of the process? Aaargh! I was expecting free shipping for an order over $99 and an email sent out on Sunday night said I had 24hrs hours to complete an order to get it for 2nd of June. So I tried to do this but your software kept freezing, saying error when I tried to save it and checkout, then the runner page dissapeared with the error 404 appearing constantly. These runners are for the charity Bat Rescue Inc. and we had only expected to pay <$100 for three runners. Now it seems we have had to pay an extra $50+ to insure that date of delivery, which was not expected? Or have I paid this without needing to? I would appreciate someone looking into this as I have had so much trouble with trying to do this online, hence a Chat session last night and a phone call this am trying to get my order finalised, and now to have an extra $50 for postage to get it by a date which was promised in your advertising and by one of your representatives seems a little unfair and false advertising?
Where was the opportunity to include my 20% discount - FIRSTORDER discount!
Also, The language to sumbit changes was poor i.e. Press "submit" and then "Approve". That language is very confusing
Greetings, Frances. We appreciate your feedback on your purchase. We regret to hear that you couldn't apply a discount since your order consisted of standard items. It's important to note that this condition was clearly outlined in the offer's terms and conditions. Regarding the language used for submission and approval, we understand it might be perplexing initially. Nevertheless, our customer support team is available 24/7 and is ready to help address any queries or concerns you may have about the ordering process. Thank you for highlighting this matter.
Where was the opportunity to include my 20% discount - FIRSTORDER discount!
Awesome selections of products and quick reply when needed help.
Thank you, Tele, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service and the product options we offer. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
The quality of the work is great, deliver was a bit slow and when I get the parcel it has come from Bombay. So don't we have printers in Australia?
Great experience. Product arrived quickly and was of high quality. Really pleased and will use again in the future. Highly recommended
Great experience! Program was very convenient to use. Staff were very helpful and helped me create a perfect table runner.
I found the system a little confusing. Eventually, phone contact was made with me and everything was sorted out.
I found the system a little confusing.
Product and experience was good. I made a mistake with sizing, not BannerBuzz fault! I suggest giving sizes in centimetres as well as inches!
Product looks good, first time buyer! BUT my experience is that it was VERY difficult putting in address. You location service doesn't work...or your prompts! Didn't get my discount. Sorry but not impressed
Amazing - easy to use and really good value. Great quality output. My first time designing a sign and I couldn't be happier. Thank you!
The website is a bit frustrating with lots of 'stuff' over it and getting in the way.
Delivery was EXTREMELY delayed - given that I chose BAnner Buzz because of the delivery date advised.
The website is a bit frustrating with lots of 'stuff' over it and getting in the way.
IT WAS EASY BUT WOULD LIKE TO ADD THAT A DESIGN COPY ABILITY WOULD OF MADE MY VISIT EASIER.
I NEEDED TWO SAME SIGNS AND ONLY NEEDED TO CHANGE THE COST. AS I AM NOT A GURU WAS TIME CONSUMING.
Very easy to create a banner and order it. It arrived very fast, in heaps of time for our function. Very good pricing as well. Thank you
Easy process and prompt delivery. We are just waiting for committee approval before we order more. But we will be back soon!
Difficult to move the text box when designing your item. The colours of both the magnets and text are very vast. Overall a top experience.
Difficult to move the text box on item. Didn't try any others. I chose Bannerbuzz because nowhere else had reflective vehicle magnets.
Very helpful and responsive!
It was our first order and we will be using BannerBuzz again, very soon!
Thank you
Not too bad overall, but choices are a bit limited however the price is great and the service is really good and fast.
Was great - nice and easy to use and when I had a question there was always someone there to answer it straight away!
Thanks Banner Buzz!
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- Sydney, NSW, Australia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Diane! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!