Backstage

I found it very difficult to reach them (impossible by phone). Then when I finally got one of their people on a chat about payments and about other matters, he/she refused to identify him/herself when I asked a question about their relationship with agents and directors. So I asked a director I have worked with and she said this company used to be good, but recently they have changed some of their policies. She said they are more interested in money and in falsely promising people roles than in actually helping actors. They also dont do anything much for people who are not in LA or New York. Stay away.

Please take this with a grain of salt. Backstage.com is a truly legit and reliable company. The only major downside from what I've seen is the shooting locations. You might as well save your money or kiss your chances goodbye if you don't live in or near a major city. Things are pretty lackluster on the voice acting side in terms of recording remotely. Like I said, most of the best opportunities are onsite locations, yet they'll never be anywhere near your own city or state. In terms of acting in general, the locations you can choose from are very limited. Not every city or state is selectable.

In fact, I had to Google films being shot in my own state due to my location not being a major city. That part saddens me. I basically spent money to look at opportunities that will never be relevant or obtainable to me. Things might be different for any of you though.

I remember back when they had a free trial and the customer service people were kind. Now if you email them regarding an issue they act clueless, they somehow miss your response, they ask you to repeat stuff, all In all you go back and forth for hours over an issue that could've been resolved in under 5 minutes. It's email communication not a chat, I don't understand how you missed an email, that I can see on my end. If you run into an issue with them, they act clueless as if they don't make mistakes, I refuse to do business ever again. And they allow so many people to make scam posts, and they keep it there because why not they get paid anyways.

Terrible customer service. I told them to delete my account they asked me in about 5 separate emails if I wanted to delete it. Like come on now?

I cancelled my yearly subscription of £35 last september, received no confirmation of this, then woke up and was charged £101. This is theft and i will be taking it further up the company and as a police matter if not sorted. I have tried to contact all customer services but nothing, i have even put a dispute in at the bank. This site i did not use at all, hence me cancelling my subscription, then charged £101 for another year when i only paid £35 originally. This is disgusting

My daughter and I were in New York 4 years ago. My daughter was told by her college professor to check into backstage.com to look for auditions while we were in New York for the week. My daughter used the backstage.com service and then cancelled that same month. We have never been back to New York and have had no use for backstage.com. Unfortunately, I am not always diligent at checking my credit card statements until just recently. Backstage.com has charged me $149.95 every year for the past 3 years without my approval despite my daughter cancelling the very month she used it. BE AWARE! If backstage.com has your credit card number they may continue to use it. Please don't make the same mistake we did. Do not cancel by phone... keep proof of your cancellation and make sure you watch your credit card statements. I have a feeling that we are not the only ones that have been a victim of this practice at backstage.com!

Hi! Stephanie C. Was excellent.
I wanted to get back to her on chat to thank her, but I must have pressed the wrong button.
In any event, the video is still processing...
I guess that takes a long time? Hence, the four stars.
If only the site could work more efficiently? However, I know it's a huge undertaking.
Still, I wish it were not so time-consuming, although, fortunately, my video is not "due" until tomorrow's deadline - good thing I did not procrastinate.
Anyhow, thanks again - - I've been cast frequently via Backstage, and I'm grateful for that.
Sincerely,
*DAB
Brooklyn, NY

I'm a member of every popular actors' website, but Backstage is by far my favorite. It's the easiest to navigate, and has the best resources for finding casting directors, agents, managers, and auditions. No other website I use has huge searchable lists of casting directors and agents with their contact information and current projects! Also the price is very reasonable, and it doesn't charge you every time to update your reel or photos (looking at you, Actors Access and LAcasting). Also when I have any questions the staff gets back to me super quickly and efficiently. I loved that the submission emails could be very specific searches too, so I would only get emails for parts I would actually submit to. Actors Access and LAcasting were sending me constant emails for unpaid music video background parts. Backstage is far superior and I always recommend it to my actor friends.

How desperate does this site have to be to post theme park auditions that I can see details and time of auditions for free if I just go to that theme parks web site? This isn't professional at all if they're showing us auditions that do not require their subscription fees for us to find.

Boycott this web site, no one should ever have to pay to look for casting calls, it's like looking for a job, job web sites post openings all the time for positions, this is just another scam talent agency trying to rob money out of those that don't know how the acting/entertainment industry works.

I am a theater, film, and tv actor and have been on this website for years and have gotten some auditions here and there. But this year, it has been ruined by casting calls that I think are an insult to the more serious people in the industry.
"UGC" along with "seeking influencer types" for TikTok is practically spamming the website now, and there is no easy way to filter these out. I find these casting calls disgusting as it's a form of cheap labor since people film themselves for these 'roles' and only get paid $150 which is more on the low end compared to other more professional projects.
I know people who have messaged customer service complaining about these casting calls and they are not helpful at it it's like talking to a robot. In my opinion, it has ruined the website and I cannot believe there isn't an option to never receive notifications or even see these types of casting calls. I do not even think I am going to renew my membership if they don't solve this.

Backstage is not only a wonderful resource for artists and those working in the entertainment industry, but the organization is a great example of quality service to its members. I recently received the best customer service - they replied to my request within 2 hours as advertised and offered the best solution for me. I would highly recommend Backstage as a place for artists to thrive and dive in their career and assure anyone that Backstage has their back!

I have had such an eventful blast being with Backstage for the 2 years I been with them as it was such an heartfelt and amazing experience! I've learn so much from the sets I been booked on by the crew and staff along with there utmost devotion to there craft and work environment! But to the people I have resonated very well with for social and work purposes as its so lovely getting to work with them all! I can't wait to join back in 2020, hopefully the time passes on by soon enough! :)

It's a bit expensive, considering the use of the website by the casting agencies is very limited. I feel like many casting directors do not go through this websites messaging service when you get call backs. I've received one call back and it was via text message to my personal number. I had to download the sms and it would not download and no one answered the number it was from. It was also in a group message so I had all these people texting my phone.

Backstage is a great way to find jobs and start a career right. Based on my own experience backstage has really helped me evolve. Whenever I have an issue Backstage customer service is always here to help.