business logo of Azzlee

Azzlee

azzlee.com
chic, casual womenAge 26-45, 46-60
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About the Business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Reviews Summary

Azzlee has a rating of 2.5 stars from 10,876 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Azzlee most frequently mention customer service, poor quality and return address. Azzlee ranks 27th among Women's Clothing sites.

service
4,004
value
117
shipping
124
returns
101
quality
348
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Instant Feedback

16,912 reviews
Virginia
1 review
0 helpful votes
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Not satisfied with clothing and customer service
August 23, 2023

Clothing was a huge disappointment, poor quality material and workmanship. Nothing looked like the pictures. Customer service took a very long time to let me know how to return. Will never order from this company again.

Date of experience: July 23, 2023
North Carolina
1 review
0 helpful votes
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Unhappy with purchased item
May 15, 2024

Quite unhappy with the product-material not as expected-sweater very skimpy and dress poorly made-did not return since already spent $10 for delivery and returning item would require another $10-would rather donate item to Goodwill

Date of experience: May 6, 2024
Ohio
1 review
0 helpful votes
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Love my pants!
June 4, 2024

I'm always hesitant to order from FB as I've been burned. But I was looking for lightweight pants for summer and these looked like just the thing. The shipping did take longer than hoped, but they arrived. The fit was true to size. I'm 5'2 190 lbs and ordered a xl, fits perfect. They are light weight, stretch, loose and Are just as described on the FB ad. I thinking of buying another pair.

Date of experience: June 4, 2024
Australia
1 review
0 helpful votes
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Bohemian pullover size M
December 5, 2022

Not exactly like the top shown, Sizing way out, I'm small, chose Medium, Large or X large would have been better. Make it worse I purchased 2. Win some, lose some. Will be more alert when, and a big IF, if I shop on line again. Judi W.

Date of experience: November 5, 2022
Iowa
1 review
1 helpful vote
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Horrible customer service
July 12, 2023
Updated review

Followed size chart and clothing still did not fit. Took at least 5 or more emails to get them to supply an address for a return - think they were trying to stall so that I'd be stuck with the merchandise. Will never order from them again.

Date of experience: June 12, 2023

Very easy to search
May 20, 2023
Previous review

Very easy to search. Hassle free and no strong arming to purchase.

Date of experience: May 20, 2023
Illinois
1 review
0 helpful votes
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Poor quality clothing
August 27, 2023

Five out of six clothing items were sized wrong -- way smaller than advertised. One item was sized correctly but printed badly. Returns are too expensive to make the effort worthwhile. I have very expensive poorly made clothing. Don't buy this worthless junk!

Date of experience: July 27, 2023
Alabama
2 reviews
0 helpful votes
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Not happy
July 15, 2023

I hate dealing with foreign distributors but never know till it's too late, then they charge you more for international fees and now i can't wear it or get a refund because in the meantime, someone has hacked my account

Date of experience: June 15, 2023
Australia
1 review
0 helpful votes
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Multi shirt purchase
August 23, 2022

Thought I was buying in Australia. Items shipped from China and took almost 4 weeks. I feel these are poor quality, no stretch products. Very weird - patterns all appear to be printed/painted on. Customer service did reach out to see if items had arrived. Came using Aramex once hit Australian shores.

Date of experience: July 24, 2022
Illinois
1 review
1 helpful vote
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Customer Service is NOT GOOD
March 19, 2023

I ordered Very pleased with product...Was shipped wrong sizes on 2 pieces and the other 2 were TOO Small...I have reached out to them numerous times for a return and they do not respond. Was so hopeful to finally find Cute clothes at reasonable prices...Very Disappointed in their customer Service...

Date of experience: February 17, 2023
Australia
1 review
0 helpful votes
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Easy site to use, I felt the styles shown were well selected and suitable for different age groups. I have not brought clothes on line much but this experience made me feel less worried about doing so. There is such limited choice in local shops and all of it seems designed for the very young. The clothes for people my age seem disproportionately expensive.

Date of experience: November 30, 2023
California
2 reviews
0 helpful votes
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Summer outfits
August 5, 2022

I was unable to apply an online coupon discount when I placed the order. Customer service applied it for me after delivery. That deserves a 5 star rating! I haven't tried on one of the pairs of pants yet but so far, items fit fairly close to expected. Thank you.

Date of experience: August 5, 2022
Tennessee
1 review
0 helpful votes
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Horrible company
July 15, 2022

Fabric is very cheap. Items look nothing like their photo in their catalog. Thier policy is you must contact them for returns. I've tried three times and they will not respond. Will NEVER do business with this company again.

Date of experience: June 15, 2022
Canada
1 review
0 helpful votes
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Not a place I would shop again
July 6, 2023

I revived my package five weeks after purchase.3 tops where too small. I tried emailing 5 times. They do not have a phone number. They would not refund my money. In the end offered me 30% back. Guess it's better than nothing. But poor customer service

Date of experience: June 6, 2023
Texas
1 review
0 helpful votes
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Disappointed
June 14, 2023

Still have not received my purchase after ordering over 15 days ago. Tired of hearing excuses about pandemic causing problems with shipping, I should have been told that it would take this long. I wanted to wear this on vacation.

Date of experience: May 14, 2023
Australia
1 review
6 helpful votes
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Mixed reactions
December 22, 2022

Firstly the three items arrived in 3 different sizes so only one fitted me. This was disappointing. They were pleasant enough and luckily I had 2 friends who could wear the other two. It was my first time buying clothes on line and maybe my last.

Date of experience: November 21, 2022
Massachusetts
1 review
0 helpful votes
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Unhappy customer
August 17, 2023

I have not received my order, it's been one month. I've emailed several times but response is vague, unable to talk with customer service representative. I'm concerned,they have charged credit card but no merchandise delivery!
Very dissatisfied customer!

Date of experience: July 18, 2023
New Hampshire
1 review
0 helpful votes
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Ridiculous shipping and exchange time windows
July 26, 2023

Ordered 4/28, rec'd 5/10, requested size exchange 5/13. Very complicated exchange - option 1) pay $$$$ shipping 2) keep 5 items for $100 more (which I did.) Did not receive items till 6/23! Two whole months from original order.

Date of experience: June 26, 2023
Oklahoma
2 reviews
0 helpful votes
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Tried to return things that did not fit.
August 31, 2023
Updated review

After repeated emails had to settle for 50% refund. I'm don't like being held hostage to a company's inability to work with a customer. Giving me only one option is not user friendly. I will have to donate most of the order to a second hand store. Very disappointed about fit and returns.

Date of experience: August 1, 2023

User friendly, but will wait for products to come
July 12, 2023
Previous review

User friendly, but will wait for products to come.

Date of experience: July 12, 2023
Australia
1 review
0 helpful votes
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Not impressed
September 15, 2022

It turned up, but did not deliver what is shown in picture. Really bad marketing ploy if expect to gain customer trust. This also makes it bad for other suppliers in gaining online shopping experiences. They should be banned as not a quality supplier.

Date of experience: August 15, 2022
California
1 review
0 helpful votes
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Azzlee
March 31, 2024

This was actually a gift ordered by me Maureen for Sarah, it did take 3 weeks to be delivered. As far as I know it is working out for Sarah.
I think the delay may have been my billing address but her shipping address

Date of experience: March 31, 2024