From the business
AppliancesConnection.com is one of the nation's top Home Appliances Companies, carrying 40,000+ products and 500+ high-end brands. We really strive to serve our customers to full satisfaction. We were established in 1997 with the mission to offer a wide variety of high quality products at affordable prices with excellent service. Our prices are very competitive, often the lowest on the market.
Appliances Connection Reviews Summary
Appliances Connection has a rating of 2.1 stars from 1,116 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Appliances Connection most frequently mention customer service, credit card and delivery date. Appliances Connection ranks 7th among Appliance sites.
This company has 380 complaints on BBB site. Https :// secure. Img2. Wfrcdn. Com/lf/maxsquare/hash/4928/*******/1/Pageant-8-Light-Chandelier-*******. Jpg
Do not buy from them, you will be ripped off.
First time ordering from this website.
This item was advertised as being available and able to ship from stock immediately. When I ordered (on Sunday, April 3rd), they said in their ad that the item will arrive on April 10th at my residence. Two days later (on Tuesday April 5th) they send me an email that the item will ship out of their warehouse in Reno on April 7th (today).
Now today they send me an email saying the product is unavailable and won't be available until April 29th--and even then they don't know when it will ship.
If this isn't the absolutely worst customer service I've ever heard of, I don't know what is.
Thanks for nothing, appliances connection.
I bought new Ashley living room furniture from Appliances Connection. It took almost 4 weeks to arrive from the time I ordered it but they told me it would. It would have taken close to 3 weeks to get the same furniture through a local store or directly from Ashley Furniture so really my extra wait time was only a week. They didn't charge my card for the merchandise until it was actually ready to be shipped which was surprising. Most places charge you immediately upon ordering. The great thing is that for waiting that extra week my furniture cost around $600 less then I would have paid even ordering directly from Ashley the manufacturer! So from my perspective everything arrived in perfect condition when I was told it would and I saved 30% off the price of buying anywhere else. Can't beat that can you? :)
I ordered the Speed Queen washer and dryer. I love them both. Customer Service was courteous to me both times I contacted them. However, 3 days after I ordered, I was notified that the washer was discontinued. Both appliances were on back order so I had to wait for my shipment. It was well worth the wait.
I have seen a lot of negative reviews for this site, but I have ordered twice with them (dishwasher, laundry suite) and have never had any issues or problems. Their prices are extremely competitive, local delivery has been prompt and professional, and the items have all arrived in perfect, working condition. I've had my Bosch dishwasher for several years now, and the laundry suite for several months. All appliances are still working great. I will definitely continue to order major appliances from this company.
Best price I could find online, received it on time delivered by a courteous helpful delivery company.
When I did have concerns about shipping appliancesconnection immediately took control contacted the shipping company and made me assured that all was well... which it was. And love the product, very happy all around.
I promise that I will do my best to deter anybody that I know from buying anything at AppliancesConnection.com.
I shopped around for a new refrigerator and dishwasher. AppliancesConnection had the lowest price. I was naturally wary, but after reading the reviews I went ahead and ordered. AppliancesConnection was VERY good about letting me know shipping information, and when the refrigerator arrived with a forklift gouge in the side, they were very good about making things right. I highly recommend AppliancesConnection.
Purchased furniture, service was good. Very fast. I live on third floor and was a little worried on how appliances connection would handle this, VERY WELL, the drivers brought into my home, unpacked the couch and took all of the packaging away. We started to renovate my entire apartment so i deff will come back for my TV and APPLIANCES purchase. Thanks Victor
Please don't believe the negative ratings with this company. Not only I got the BEST deal (saving me over $800) the service, delivery, and smile were even better!
After the savings of $$, the top of the line refrigerator arrived sooner than what was said.
We are very happy with the product and very satisfied with the service.
We highly suggest this company to our family and friends.
After using my stove for roughly one year I encountered a slight defect in he glass top; however, with the extended warranty the entire glass top was replaced under the warranty. Very satisfied with the promptness of the repair come Mid State Appliance Repair out of Macon, GA. Overall satisfaction is excellent with both the stove and warranty process
Appliance Connection was recommended to me as a place to get the best deals on high-end appliances by a friend that flips houses. I did a ton of research before choosing to buy from Appliance Connection and in the end, their prices were better than the rest. The shipment was fairly quick, even though it was coming from across the country. To no fault of AC, the dishwasher I bought was faulty (manufacturer's issue). I contacted AC and their customer service was good.
A+ all around. Flawless from start to finish. We couldn't be happier with the wonderful dishwasher that we got from Appliances Connection. Shipping was quick. Dishwasher arrived in great shape and was installed the next day and it works well as expected. Thankfully we did not receive a damaged item and have to go through the experience that we read that others did.
I recommend that you pay the extra money to have it installed for you, as I did it myself (new dishwasher installation) and it took much longer than I thought it would and it cost me more than I thought only because I bought the wrong hardware and couldn't return it after opening it. Thank you
Although the refrigerator received some scratches during delivery, customer service was extremely helpful in getting the problem taken care of by ordering us new doors. Robert was the person I spoke with. He was very polite and helpful to me. His manager, Bobby took care of everything on the ordering end.
Ordering assistance/service, communication and delivery by and through Appliances Connection were all top rate.
The NXR product is as described. I had a Frigidaire 36" "commercial oven" prior to this and there is no comparison. Although this NXR was a bit more expensive, the quality difference more than justified the increased price.
I would purchase this item again and would purchase it through Appliances Connection.
I would highly recommend Appliance Connection to anyone searching for the best price and great service. Whether it be a washer/dryer (which I bought)or anything else in the way of appliances you can count on this company for a class "A" rating in any category. Their delivery people protect your purchase as if it were their own. Awesome company! I will definetly use them again :)
Excellent experience with Appliance Connection. Ordered a washer and dryer from another online retailer who told me they were in stock and would ship out in next couple days. 4 days later I get a backorder email. So... I searched again, found them here, at a cheaper price, in the warehouse, and ready to be shipped. Plus, Adam gave an additional discount on the order. From New York to my garage in Ohio in 1 week AND I got almost a daily email giving me a status update. Job well done. Will order again and recommend to friends and family. Thanks
Great service, prices were good and they had just the products I wanted. Very easy to compare products also, good web site. I just want to note that they deliver to your DOOR, not up the stairs or in the house. No problem and you can pay to have them brought inside. I chose not to. Appliances came a lot sooner than expected.
I purchased an extra large front loading washer from Appliances connection. They whole experience was fantastic. The price for the product was lower than anyone else. Shipping was less expensive too. The delivery people arrived at the time agreed to. They even called 1 hour prior for my convenience.
Appliancesconnection site makes it easy to shop. Pricing is always competitive and most of the time they are the best. Most items come with free shipping which is a great value. Customer service is very responsive and helpful. I got almost all of my appliances from Appliances Connection. Really Happy from Appliancesconnection!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members