AppliancesConnection.com is one of the nation's top Home Appliances Companies, carrying 40,000+ products and 500+ high-end brands. We really strive to serve our customers to full satisfaction. We were established in 1997 with the mission to offer a wide variety of high quality products at affordable prices with excellent service. Our prices are very competitive, often the lowest on the market.
Appliances Connection has a rating of 2.1 stars from 1,116 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Appliances Connection most frequently mention customer service, credit card and delivery date. Appliances Connection ranks 7th among Appliance sites.
No idea which appliance delivery you're referring to. One delivery was excellent, the other poor
Although it took several weeks our stove arrived in great condition and was professionally packaged to prevent damage. The drivers were courteous and helpful. The unit is currently in our garage while the construction of our new home continues for another month or two..
The installer were prompt, professional and did great work in a very quick time. I was impressed!
Delivery took longer than expected although was timely when alerted that was on way.
Price was very good and the free shipping is what made my decision for me. Didn't have to drive 45-min to a store with my trailer to pick-up the same freezer. Shipping company (Ohio-Pitt) did great. One-time delivery with no damage. The driver was patient while we inspected the freezer and was very friendly.
Well, no one was there when the machine was delivered at the unit. When I arrived the machine was just dropped off and notice was hooked up. We paid for white glove service $59.99 Than was NOT done.
I have pictures to proof this was NOT completed.
Shipping (A&M Trucking: White Glove Delivery): $59.99
Yolanda Gutierrez
Assistant Property Manager
*******977
*******@llrpm.com
My experience was a good one. I was having trouble finding the size I needed, but you had it. All has gone very smoothly. I was updated on delivery because it was on backorder. But I received it in a reasonable amount of time.
Seamless ordering, excellent selection, delivery process very smooth and quick overall. Communications very good throughout
Received my refrigerator as promised.
On pallet in great shape.
Sales personnel were really nice.
Company did very good job! I suggest everyone use their services.
Everything was good with my experience and the pedestal sink is cute
Excellent with customer service and delivery.
Highly recommended for other customers.
Delivery staff was attentive and especially helpful
Buying experience was easy. Do not know about delivery yet. All the reviews I have read on AM Trucking the Company Sucks. We will see soon.
So far it meets expectations. This was ordered and delivered the day it was suppose to arrive.
Easy purchase transaction. However fedex was the shipper and it took them 2 weeks longer than projected to deliver the item. Also their tracking app repeatedly gave us drop off times and since a signature was required we had someone at home ready how ever no package would arrive as scheduled. A complete waste of our time. We have the product now and the quality is fine.
I ordered a Stiebel 58 gallon heat pump water heater. The ordering process was easy and simple. The water heater was delivered before it's expected delivery date in perfect condition. The trucking company had the heater unloaded in five minutes and in my garage. The water heater is installed and working well so far. It has only been installed 24 hours. I'm very satisfied with Appliance connection so far.
I placed the order and the product came as expected. I installed it and it works great. My only complaint is that I had no idea that the item shipped until I created an account to look up my order number. It should be this difficult to get an order status.
Received my oven hood, although shipping was slow.
Answer: The estimated delivery date is fairly accurate when applied to items that are already in stock at our warehouse (please note, this does not apply to items that are listed as Available). Please note, at the end of the day, it is still an estimate it can be subjected to changes, and not a definite timeframe.
Answer: STAY AWAY! We just ordered a $3,000 range from Appliance Connection. The range came damaged. The instructions say to start by removing the door. When the installer did this, the spring in the door bracket popped. First off, when you call you cannot talk to a person to report a defect. You have to use their ticket system. After a month of back and forth with their stupid ticket system, and the agent(s) contradicting themselves, they told us that it is obviously an installation problem, and they weren't going to help. Is this how you treat someone who just spent $3,000 at your store.
Answer: We ship over 1.6 million orders per year. Of those shipments, you have viewed an iota of complaints against our company. Likewise, the positive reviews also outweigh the negative reviews. It seems that you have signed for the delivery without inspecting the delivery, as we have advised you to inspect it prior to accepting delivery. With our agreements with the manufacturers, if there are any issues with the appliances, they would first be subjected to an assessment by a manufacturer certified technician. If the unit is truly, in fact, defective, they will replace the unit. If you are shipping the product back to us, we will provide a refund once confirmation is available that it is en route back to us.