Appliances Connection
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Appliances ConnectionReviews 1,116

2.1

From the business

AppliancesConnection.com is one of the nation's top Home Appliances Companies, carrying 40,000+ products and 500+ high-end brands. We really strive to serve our customers to full satisfaction. We were established in 1997 with the mission to offer a wide variety of high quality products at affordable prices with excellent service. Our prices are very competitive, often the lowest on the market.


appliancesconnection.com
Brooklyn, NY, United States
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Appliances Connection Reviews Summary

Appliances Connection has a rating of 2.1 stars from 1,116 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Appliances Connection most frequently mention customer service, credit card and delivery date. Appliances Connection ranks 7th among Appliance sites.

service
318
value
283
shipping
307
returns
243
quality
237
California
1 review
0 helpful votes
Follow Camille Y.
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No idea which appliance delivery you're referring to. One delivery was excellent, the other poor

Date of experience: February 14, 2024
Texas
1 review
0 helpful votes
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New gas stove
February 13, 2024

Although it took several weeks our stove arrived in great condition and was professionally packaged to prevent damage. The drivers were courteous and helpful. The unit is currently in our garage while the construction of our new home continues for another month or two..

Date of experience: February 13, 2024
Oklahoma
1 review
0 helpful votes
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Excellent work and fast
February 13, 2024

The installer were prompt, professional and did great work in a very quick time. I was impressed!

Date of experience: February 12, 2024
Tennessee
1 review
0 helpful votes
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As described
February 12, 2024

Delivery took longer than expected although was timely when alerted that was on way.

Date of experience: February 12, 2024
Michigan
1 review
0 helpful votes
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Upright freezer purchase
February 11, 2024

Price was very good and the free shipping is what made my decision for me. Didn't have to drive 45-min to a store with my trailer to pick-up the same freezer. Shipping company (Ohio-Pitt) did great. One-time delivery with no damage. The driver was patient while we inspected the freezer and was very friendly.

Date of experience: February 11, 2024
New York
1 review
0 helpful votes
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Amazing
February 10, 2024

The services and delivery of the product i order were fast and professional

Date of experience: February 10, 2024
California
1 review
0 helpful votes
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Well, no one was there when the machine was delivered at the unit. When I arrived the machine was just dropped off and notice was hooked up. We paid for white glove service $59.99 Than was NOT done.
I have pictures to proof this was NOT completed.

Shipping (A&M Trucking: White Glove Delivery): $59.99

Yolanda Gutierrez
Assistant Property Manager
*******977
*******@llrpm.com

Date of experience: February 9, 2024
Arkansas
1 review
0 helpful votes
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Microwave purchase
February 8, 2024

My experience was a good one. I was having trouble finding the size I needed, but you had it. All has gone very smoothly. I was updated on delivery because it was on backorder. But I received it in a reasonable amount of time.

Date of experience: February 8, 2024
South Carolina
1 review
0 helpful votes
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Very good overall experience
February 6, 2024

Seamless ordering, excellent selection, delivery process very smooth and quick overall. Communications very good throughout

Date of experience: February 6, 2024
Georgia
1 review
0 helpful votes
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Great service
February 6, 2024

Received my refrigerator as promised.
On pallet in great shape.
Sales personnel were really nice.

Date of experience: February 6, 2024
Minnesota
1 review
0 helpful votes
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Very good service!
February 4, 2024

Company did very good job! I suggest everyone use their services.

Date of experience: February 4, 2024
Louisiana
1 review
0 helpful votes
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Bathroom sink
February 1, 2024

Everything was good with my experience and the pedestal sink is cute

Date of experience: February 1, 2024
Ohio
1 review
0 helpful votes
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Excellent
January 31, 2024

Excellent with customer service and delivery.
Highly recommended for other customers.

Date of experience: January 31, 2024
Massachusetts
1 review
0 helpful votes
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Great price, product, and delivery
January 31, 2024

Delivery staff was attentive and especially helpful

Date of experience: January 31, 2024
Texas
1 review
0 helpful votes
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Buying experience was easy. Do not know about delivery yet. All the reviews I have read on AM Trucking the Company Sucks. We will see soon.

Date of experience: January 30, 2024
Arkansas
1 review
0 helpful votes
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GM
January 30, 2024

So far it meets expectations. This was ordered and delivered the day it was suppose to arrive.

Date of experience: January 29, 2024
Oregon
2 reviews
0 helpful votes
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Slooowwww
January 29, 2024

Easy purchase transaction. However fedex was the shipper and it took them 2 weeks longer than projected to deliver the item. Also their tracking app repeatedly gave us drop off times and since a signature was required we had someone at home ready how ever no package would arrive as scheduled. A complete waste of our time. We have the product now and the quality is fine.

Date of experience: January 29, 2024
Ohio
1 review
0 helpful votes
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58 Gallon water heater
January 28, 2024

I ordered a Stiebel 58 gallon heat pump water heater. The ordering process was easy and simple. The water heater was delivered before it's expected delivery date in perfect condition. The trucking company had the heater unloaded in five minutes and in my garage. The water heater is installed and working well so far. It has only been installed 24 hours. I'm very satisfied with Appliance connection so far.

Date of experience: January 28, 2024
Virginia
1 review
0 helpful votes
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I placed the order and the product came as expected. I installed it and it works great. My only complaint is that I had no idea that the item shipped until I created an account to look up my order number. It should be this difficult to get an order status.

Date of experience: January 28, 2024
California
1 review
0 helpful votes
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Excellent products
January 27, 2024

Received my oven hood, although shipping was slow.

Date of experience: January 27, 2024