AppliancePartsProsReviews 352

The guys were great to work with. I was very please. The order was wrong but I was not their fault. They did not throw anyone u see the bus.

Very impressed

The ice dispenser on our GE refrigerator quit working. I was able to purchase a replacement drive cup and followed the video online to install it. Easy to do and saved me a ton of money as I didn't have to replace the entire ice dispenser assembly! I will definitely order again from Appliance Parts Pro!

Exceptional customer service. The original replacement motor was damaged in shipping. Brent A & Jason F with customer service handled a same-day reshipment before the damaged unit was even boxed up to be shipped back. I could not have asked for a quicker, simpler, or friendlier transaction. No need to look anywhere else for parts for your household appliances!

The product what shipped very quickly, and the video instructions for installation really helped.

I recently had a problem with my refrigerator. The telephone rep was very knowledgeable and patient, and guided us not only in buying the part, but installing it as well. Unfortunately the fix did not work and I had to buy a new refrigerator, but AppliancePartsPros issued a full refund for the part. I would definitely use them again.

Ordered part was accurate, economical, and as advertised. Arrived damaged, and was replaced at no charge and in record time. All personnel were professional, courteous and customer oriented. All of which are extraordinary characteristics considering the cavalier manner in which many businesses operate these days.

Previously reviewed - see above. Nothing further to add.

Install time under 5 mibutes. Hardest part was breaking down box for recycle which was easy.

The gasket did not fit. May not have been the fault of Appliance Parts. It was sold by another company, not Kenmore. That manufacturer was likely to blame as it was sold as a perfect fit alternative. No problem with the return and refund.

I was able to find what I needed very quickly and the checkout process was quick and simple. Exactly what I was looking for from this company.

In a period of a week's time our washing machine wasn't discharging water, and our ice maker stopped working. After going through some of the online videos, we purchased the replacement parts, they came quickly, and for about $50/ each we fixed both of the issues. The online videos are super helpful, along with the parts schematics. Didn't have to use the help desk, but I hear they're great as well. Highly recommend.

Ordered it on line and received it in matter of days. Handyman installed it with no problem in minutes. Drawer works great now.

We ordered the idler pulley. It arrived quickly. We replaced the old one. It worked perfectly. Thanks.

Got the wring part the first time, when I called for help the second time it was too expensive!

All in all, got a $20 part for $90. More difficult than need be.

Parts received on time that was promised. Ordering was very easy.

I received a defective part initially and they
Replaced it without issues

I received this over sized stove element protector as described and in good time--but the shipping charges were exorbitant!

I needed to fix a fridge handle, they had the part. The problem was I had to buy both freezer and fridge handles, not just the one. That was the reason for 4 stars. Customer service was great.