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AppliancePartsProsReviews 352

3.1

From the business

We help people save money and fix their broken appliances quickly by providing quality parts and free repair help.


appliancepartspros.com
Founded in 1999
Cleveland, TN
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AppliancePartsPros Reviews Summary

AppliancePartsPros has a rating of 3.1 stars from 352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AppliancePartsPros most frequently mention customer service, next day and quick delivery. AppliancePartsPros ranks 5th among Appliance Parts sites.

service
33
value
32
shipping
32
returns
16
quality
26
This company responds to reviews on average within 3 days
California
1 review
0 helpful votes
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Great service
February 1, 2022

Easy to identify part. Part was correct. Easy to order and quick delivery

Date of experience: February 1, 2022
Jenny H. AppliancePartsPros Rep
over a year old

Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Texas
1 review
0 helpful votes
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Always dependable
February 1, 2022

This is the only time that my package got lost in transit but AP got me a second part shipped immediately! Thanks for being a great company!

Date of experience: February 1, 2022
Jenny H. AppliancePartsPros Rep
over a year old

Thank you for using our site and for your feedback. We'll be there for you next time, too!

Nevada
2 reviews
1 helpful vote
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Worked perfect
February 1, 2022

Item i purchased work great and was exactly what i needed

Date of experience: February 1, 2022
Jenny H. AppliancePartsPros Rep
over a year old

Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

New York
1 review
0 helpful votes
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New home, new problems
February 1, 2022

AppliancePartsPro was suggested by a repairman. Upon comparing other websites, some parts were priced higher others were much lower. The parts were shipped timely, but in separate boxes and only 1 tracking number which caused some confusion.

Date of experience: February 1, 2022
Jenny H. AppliancePartsPros Rep
over a year old

Thank you so much for taking the time to give us feedback. We are glad you liked our services.

California
1 review
0 helpful votes
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Getting all the parts.
February 1, 2022

The parts came in a timely bases but my only wish is that the other part that was recommended to be replaced (the tube gasket) would have been recommended to replace or part of the package.

Date of experience: February 1, 2022
Jenny H. AppliancePartsPros Rep
over a year old

We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

California
2 reviews
0 helpful votes
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Waiting…….
March 3, 2022

Part has been on back order for a month and is not yet available. Haven't heard when I can expect it.

Date of experience: February 1, 2022
Georgia
2 reviews
0 helpful votes
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Service Excellence
February 1, 2022

Truly appreciated the people who responded to my requests and the fast service.

Date of experience: February 1, 2022
Jenny H. AppliancePartsPros Rep
over a year old

We appreciate you taking the time to leave us positive feedback on your experience.

California
1 review
0 helpful votes
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Loved my DIY project
February 1, 2022

I received my part pronto. I wasn't sure if this would work on MY blender because the model wasn't listed, so I contacted support. They responded extremely fast and said that it would work. I received my product pretty fast as well.
The only complaint is that the instructions for removing the old part were kind of difficult for me, but I have never fixed anything before in my life and I have ZERO patience, so keep that in mind. I did YouTube it and found a better way to remove the old part. I got it off very quickly after that, replaced the new part, and, voila, my blender is now fully functioning. I was going to throw it away because I thought that, A, I wouldn't be able to find the part and, B, that I wouldn't be able to fix it on my own. I was so proud of myself. I will definitely look into doing more projects on my own, and if I need any appliance parts, AppliancePartsPros will be my go-to source!

Date of experience: February 1, 2022
Jenny H. AppliancePartsPros Rep
over a year old

Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Florida
1 review
0 helpful votes
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LG part order
February 1, 2022

When I called customer service for an error on an similar but wrong part customer service was very understanding
And sent me the correct part that I needed. Thank you very much. Your service was excellent and will continue to do business with you.

Date of experience: February 1, 2022
Jenny H. AppliancePartsPros Rep
over a year old

Thank you for taking the time to review our site. Your feedback is much appreciated.

Indiana
1 review
0 helpful votes
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The item was correct. Shipped quickly
February 1, 2022

I was told the part was discontinued by manufacturers but this company had it

Date of experience: February 1, 2022
Jenny H. AppliancePartsPros Rep
over a year old

Thank you for filling out the survey. We appreciate your review.

Ohio
1 review
0 helpful votes
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Control panel for a electric stove
February 1, 2022

Easy ordering... prompt reply and quick delivery of the part.

Date of experience: February 1, 2022
Jenny H. AppliancePartsPros Rep
over a year old

Thank you for taking the time to let us know how we did. Your review was very nice.

Michigan
1 review
0 helpful votes
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Maytag washing machine timer
February 1, 2022

Luckily I bought the correct timer and it was easy to put in and worked well.

Date of experience: February 1, 2022
Jenny H. AppliancePartsPros Rep
over a year old

Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Missouri
1 review
0 helpful votes
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Dryer door hinge
February 1, 2022

The hinge for my Maytag dryer door was the perfect replacement. It arrived VERY fast. It was easy to remove the old hinge and install this new one. We were ALL very pleased. Thank you VERY much.

Date of experience: February 1, 2022
Jenny H. AppliancePartsPros Rep
over a year old

Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Michigan
1 review
0 helpful votes
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Friendly
February 1, 2022

Items arrived quick, I like the good customer service

Date of experience: February 1, 2022
Jenny H. AppliancePartsPros Rep
over a year old

Thank you for sharing your experience. Don't forget to check us out on Facebook.

Texas
1 review
0 helpful votes
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Great prices outstanding shipping.
February 1, 2022

Price was right and the shipping was really quick. I was surprised to receive the parts so fast.

Date of experience: February 1, 2022
Jenny H. AppliancePartsPros Rep
over a year old

Thank you for telling us. Congrats on the repair.

New Hampshire
1 review
0 helpful votes
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Dishwasher Silverware Basket
February 1, 2022

Fast and accurate service with the best pricing... what more can you ask for?

I will order from AppliancePartsPros the next time I need anything!

Date of experience: February 1, 2022
Jenny H. AppliancePartsPros Rep
over a year old

Thank you for writing this review. We hope the repair was successful.

Connecticut
1 review
0 helpful votes
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Website is reasonably well done, but better more detailed zoom is needed.
Pretty good selection of parts. Wondering if discontinued / unavailable parts could be found, cleaned, functionally checked, and sold as used.
Best of all, super quick delivery, which is helpful now that so many local appliance parts stores have gone out of business.
The cost of every part is definitely twice too high. For example, a new $5 thermostat switch or $6 microswitch for my microwave oven door should cost less than $15, giving AppliancePartsPro sufficient profit, yet they charge far more.
Appreciate the repair videos on their website.

Date of experience: February 1, 2022
Jenny H. AppliancePartsPros Rep
over a year old

Thank you for taking the time to review our site. We are happy everything worked out.

Illinois
2 reviews
0 helpful votes
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Poor service
March 3, 2022

I sent photos of the parts I needed as well as the model numbers of my dishwasher and ordered what was recommended but they didn't fit.The representative I dealt with didn't want to take them back at first but finally agreed to a refund Linus the shipping charges which was almost the cost of the parts. I felt I should have to pay shipping on parts That I can't use.

Date of experience: February 1, 2022
Jenny H. AppliancePartsPros Rep
over a year old

Thank you for taking the time to share your experience. I apologize that your part did not fit and did not fix your issue. We did issue a refund for the part in question.

Georgia
1 review
0 helpful votes
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Replacing gas range flow apertures
February 1, 2022

Correct parts came quickly and were easily replaced using the available videos

Date of experience: February 1, 2022
Jenny H. AppliancePartsPros Rep
over a year old

Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

New York
1 review
0 helpful votes
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Order issues
March 3, 2022

Order was slated for overnight delivery. Did not come for 2 days. Then when it did come, it was only partial order. Had no idea I was getting 2 shipments until i called and told them my item was missing. I should also have been credited for the shipping fee, but was not!

Date of experience: February 1, 2022
Jenny H. AppliancePartsPros Rep
over a year old

Thanks for your feedback. Fedex has suspended its delivery guarantee in light of overall coronavirus uncertainties, which was the reason for your delay. I apologize for the inconvenience.