ANN TAYLOR, a prominent women's fashion retailer based in New York City, offers stylish clothing, shoes, and accessories for professional women. Founded in 1954, the brand focuses on empowering women with versatile collections and has expanded internationally through e-commerce and stores, maintaining a strong presence in the fashion industry.
Ann Taylor has a rating of 2.5 stars from 90 reviews, indicating that most customers are generally dissatisfied with their purchases. Ann Taylor ranks 178th among Women's Clothing sites.
Ann Taylor is consistent on quality and fit. I find it hard to buy clothes online but LOFT as well as Ann Taylor are great for petite sizes that might be a little curvy as well.
They canceled most of my order a day after i placed my order online because they said the items were no longer in stock. First off, why sell people items if they're out of stock? That's false advertisement. I tried canceling the order since everything I was really the most excited about getting they canceled. Since it was past their window of cancellation they refused to let me cancel the order. I even tried cancelling it right when they sent me the email that most of my items were cancelled. Bad business practice. They said the shipping would be free and I would be allowed to return the items that shower up at my house even though they were final sale. They also said I wouldn't be charged for the items that were cancelled even though they put a hold on the credit card when you make the order. So I waited for the order to be shipped, and once it was shipped they took the shipping cost off but they also took my rewards coupon off that I had used. This makes the price they charged me incorrect. I received the items, did not open the bag, and am immediately sending them back. Their website shows nothing was shipped so I'm not allowed to return anything now after customer service said I was allowed to return them. Overall, it's a big mess and I'll have to get my money back from my credit company. Customer service was useless and they should allow you to cancel an order if you tell you a day after ordering that stuff isn't in stock. I used to shop here all the time a few years ago but since then the items got even more expensive. Will not be shopping here ever again after I've been shopping here for 8+ years. It was all a disappointment.
I try to reach a customer service through the website asking why payment options don't really work but not reply. Good I haven't bought anything
People at AnnTaylor.com are extremelly pleasant to deal with. They always answer my questions and ready to give shopping advice. Awesome service!
I have been purchasing products here for many months now, and I love the their quaint dress and gowns
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I really like Ann Taylor. I have found some really cute clothes on this site. I didn't have any problems receiving my orders.
I reeeally love Ann Taylor! It is one of the stores where almost everything is beautiful and I want to buy everything!
Wonderful Jeans, Best Quality with Comfort, Many variety of jeans are in AnnTaylor.com, I recommend Every one AnnTaylor.com
I only shop at The Loft for all my pants. I wear talls and The Loft has the best selection, quality and price. I wouldn't shop anywhere else!
Ann Taylor brand is kinda overpriced sometimes. I genuinly believe that clothes shouldn't be expensive. But some pieces here are really worthy.
Love the styles and sizes. You don't have to be a 4 to order clothes.
I totally love Ann Taylor's dresses. I found a fantastic outfit for a hen party. Thank you so much!
Excellent clothing and excellent customer service.
Also love their clothes. Well made, a little pricey but the sales are good.
Their clothes nice design and high quality, customer service try to help you, will shop. Again.
I being a faithful customer of Ann Taylor for more than 20 years
Answer: Look elsewhere. Your wedding is way too important to take a chance.