All my business attire
Great quality clothing and reasonable price.
Good site
I'm looking for a career in economics, and the economic job market (where 95% of employers will be interviewing) happens on Jan 3rd. I've got my interviews lined up, and all I need now is a suit. I didn't get it earlier because I had some surgery recently and didn't know how it'd affect fit.
I went to Ann Taylor last weekend (Dec 13) and had the absolute worst customer service–I asked the employee to order pants in the "Kate" fit for me (their looser fit) in the same fabric (the all-season stretch, because they also make suits in wool, I just dont like the sheen on the black wool) and she pulled out a pair of Kate pants in the wool fabric and said that that was what I wanted. I kept insisting to her that these were NOT the same pants, and she kept insisting that the difference was all because it was a different fit. Yes, including the $40 difference in price, the complete difference in the materials (I made her look at the materials tag), etc. I tried to explain to her that HER store had two types of suiting in black, and what I really wanted was the suiting in the all-season stretch.
I decided to give up and just buy the suit set in all-season stretch, no kate fit, and maybe order stuff online and return what fit worst. She tried to convince me to open a credit card with ann taylor to get 65% off. I told her that discounts like that didn't work on their suiting and she kept insisting they did. I kept telling her she was wrong and told her to go ahead and check it with the computer. She checked and sure enough… no discount! So she would have had me open a credit card I didn't need, take a credit ding, for no discount. Know your business lady. Finally I gave up and decided to order a bunch of pants online myself so I didn't have to deal with her.
So I go on anntaylor.com and order over $550 worth of suiting stuff in black all-season stretch, with varying combinations of petite/cut/size figuring I'll return all but the best top/bottom combo. I pay for overnight shipping because I need this stuff hemmed asap since my tailor will be on vacation from the 24th to the 1st, and the latest I can pick up my stuff is the 2nd... so I want to get him my stuff by the 15th or 16th.
Ok so get this: on the 14th I pay for overnight shipping. My receipt, and my order online, both say "guaranteed delivery by the 15th". The fine print says that they will send my order via USPS express mail. On the 16th I get an email saying "congrats, your order has shipped". WTH?! I ask for my shipping cost back, and they refund me. The USPS tracking number doesn't work and finally on the 18th it shows that they didn't ship my stuff until 8:30pm on the 17th. On top of that, they used 2-day priority, so my stuff won't arrive until the 21st! Yep, I paid for overnight and got super slow handling and didn't even get the shipping I paid for.
Maybe they downgraded my shipping after I asked for my money back because their handling wasn't what I'd paid for? If so, that's just terrible business--why in the world would you punish your customer after you already screw up their order?
Now I'll have to pay insane rush fees and even then I'll just have to pray that my tailor can somehow fit my suit with only a couple days of actual business days between drop off and pick up. If my tailor gets slammed and doesn't get to my suit even with the rush on it, I'm out of luck--there's nothing I can do to get them magically hemmed.
So… all you ladies looking for jobs and needing suits to interview: AVOID ANN TAYLOR LIKE THE PLAGUE! They don't know their business, they have terrible customer service, and they will gladly tell you you're paying for overnight shipping and handling when really you're lucky if your stuff gets there within a week.
Elegant dresses
I will always love their lines... love being a costumer
You can find some something you like here
I love ann taylor and loft clothing
Clothes are perfect fit for me and my age!
One of my faves for fashion.