AllbirdsReviews 172

Item was a gift, but arrived with no packaging. I contacted customer service, but there was no response. If you do not have customer service, or do not feel it is important to respond to customers, then you should close down and go away. Taking money and then not responding is the worst.

I bought a pair of the gray wool mizzies last winter. They are super comfortable, and held up well on my many walks in NYC. They are lightweight and exceptionally warm as well. I liked them so much that I bought another pair this winter, and they have been a staple in my now-more-casual winter work wardrobe. I have received many compliments from coworkers. I only wish they had even more color combos to choose from, because I am certainI would buy another pair!

I recently purchased a pair of Wool Runner Mizzles from the AllBirds site. The size I chose fit me perfectly (I'm usually a 7.5 or an 8, and all of the AllBirds size 8s that I ordered fit me perfectly). I took the Mizzles out for a trial stroll around the neighborhood, and it only took 5-10 minutes for the back of my heels to start feeling violated. I was wearing a pair of thick black socks, too.

When I got home, I inspected the backs of the shoes. No wonder I felt like my heels were getting shredded -- the threads used to sew the plastic protectors on the back of the shoes are all exposed. There's at least an inch of horrible thick threading back there, fat enough that I could feel it THROUGH MY SOCKS.

I immediately ordered a pack of Dr. Scholl's heel liners, and applied them to the backs of my shoes. Instant relief.

Other than this glaring design flaw, I love these shoes. But, AllBirds, listen up, if you need to sew a plastic protector to the back of the shoe that badly, at least cover your horrible sewing job! These threads are chewing up people's heels. Personally, I don't think the little piece of plastic is more important than wound-free heels.

Here's hoping that AllBirds gets this memo.

Everyone else -- if your heels are getting chewed up when you wear these things -- it's not you. It's these threads!

My tree runner shoes get soaking wet if used off a pathway, even from dew / wet ground when it is not raining (the company says they withstand light drizzle which is not true). I would like only a few sustainable shoes in my collection, these aren't useful as they aren't functional.
I initially got the wrong size, I had no problem returning them within a month of purchase, they don't want to chat about it though, so don't send an email to explain, just put me in the box for a refund and purchase new ones.
My current ones though have been used for well over a month before encountering the problem with water, so can't return

I've owned three pairs of allbirds. Not sure why. All have developed quickly holes in the toes. I've ordered each, as suggested, a half-size larger than normal. Whatever lining there is certainly doesn't work. I suppose wearing socks would help but what's the point. Were they $30, I'd just consider them throwaways and buy another pair, but at $95–stupid. I've given them a try—and give up. Save the planet in another way.

Your colors as shown online are not accurate. We have returned perfectly good shoes only because the colors were so far off. The latest was bough, which shows as a dark beige but is a very obvious grey. Others do good colors and we want to order more but are always in doubt. I know you pay for returns, but that is needless expense you can easily avoid with better reproductions.

Mark M. Full name on request
Glencoe, Il *******

After reading a lot about how great Allbirds athletic shoes were, I bought a pair. They looked great and after a bit they broke-in nicely. The problem was the tread. Within six months of walking a few miles a day, the sole on the right sneaker wore through. This is not acceptable. I then went back to my Asics, which had gone through a remarkable makeover while I was away. I could not be happier with the new Ascis. I gave Allbirds a chance and they failed me.

$95 for Tree Runner model that developed holes in the top of both shoes in toe area. I wore these shoes only in the Summer and Fall and then only occasionally. Allbirds Customer Service told me they would not replace as it was ordinary wear. Oddly, I did not ask for replacement, but rather asked what Allbirds could do for me. Apparently nothing. Sooooo, and as I advised Allbirds (i) they do not understand customer lifetime value, and (ii) I will buy from competitor going forward.

I had a pair of Breezers for a couple of months' light wear and there is a hole in one toe. For the price you pay, the quality and durability is just not there. Material actually unraveling. I do not recommend.

I bought the women's tree runners in jet black, size 7. The website is very simple and easy to use and they seem to have a lot of different color options as well. The only downside with my shopping experience is that since these particular shoes are popular, my order went to a backorder line, and so they arrived after 2 1/2 weeks of waiting. However, the shipping is free so I don't mind that much.

The quality of these shoes is great. I tested them first at home, and I noticed that after wearing them all day, I almost preferred to keep them on because they were so soft on the inside with the wool lining doing a good job at keeping my feet warm. I then tested these by taking a 2 hour long walk through central park and these were very comfortable and easy to walk in. The only downside with regards to quality is that the shoe laces will eventually loosen, so I had to double knot them to prevent that from happening.

As for sizing, I am in between a 6 1/2 and a 7 in shoe sizes, and these shoes fit me perfectly. If you are a half size, I definitely recommend sizing up, because I feel like these shoes run a little small. There isn't an option for half sizes anyways. These shoes may feel tighter for people with wide feet like mine, but it isn't uncomfortable to me.

Overall, I think Allbirds has done a great job at providing ethically made and comfortable, yet stylish shoes. I'll definitely be using these for my longer walks around NYC.

No retail stores in Australia but plenty around the world, OK. $15 for shoelaces & $8 to post? Come on...
For Aussies it is far cheaper for us to buy on the U.S. website & shipped here than buy on their Aussie website. Truly you hate Aussies & you suck!

My husband wears his Allbirds every day. He's a dentist, so COVID has changed his daily routine arriving home from work. Every weekday, he enters through our garage, and showers in the basement. Then he takes his clothes and Allbirds and puts them in the washing machine on high temp. He has done this every work day for over a year. The Allbirds still look and feel like new. Amazing.

I have shoes, underwear and socks from AllBirds. Love it! The shoes are very comfortable, the underwear - like your second skin. I, my partner and our friends never had any issue with AllBird's products. My favourite brand
On the pic below my 1.5years old shoes

These shoes are super comfortable and cute and i loved them however i found out the hard way they have no traction on a wet floor. I slipped in these and couldn't regain my balance because the shoe had no grip on the floor and ended up breaking 5 bones in my foot. Sucks i cannot return these as i don't feel comfortable wearing them anymore. So be cautious if you work in an environment that could be slippery (i work in a vet clinic)

I have had four pairs of allbirds and they have been great. However, my latest pair was made in China and they were not the same quality and the size was off by more than one size.