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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Good online interface: easy, quick, (if only USPS were as efficient! >;-)
The experience was easy, and free of hassle. I got a quality product at a tenth of the price.
The experience was easy, and free of hassle.
I've ordered school books mostly and always great service
My favorite place to shop for books! Always find what I want.
Just discovered alibris I will definitely use again
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Everything functioned fast and easy. Shipping said 3-9 days.
I've been shopping on this site for several years and am always impressed.
Should be more clear with the shipping costs earlier in the checkout experience.
Alibris is a fantastic tool for me to use small booksellers.
Alibris is a great source for growing a library of both recent and older or out-of-print books.
Not being able to update my shipping address directly from the checkout page was a bit of a hassle. Otherwise, smooth transaction. Thanks
Great but I have a question.
I sometimes accidentally double the same book twice how can I avoid this before checkout!?!
PS Is there a way to track my order from to me!?!
Clear titles and headings. Easy to navigate between editions and used or new options for available books. Great selection.
IT bugs me that you say there is a $15 coupon one day only... then I find out at checkout that it only is applied if I spend much more money.
Books were easy to find and the web site is easy to navigate
I tried to order four copies of this book because I like to give copies of it for wedding presents and I couldn't find a way to do this. I hope you will help me with this.
Easy to navigate. Site. Check out easy for baby boomer not tech savvy
Very quick and easy to find what I needed and checkout was fast and easy, shipping price was fair.
I've shopped on Alibris for years. Always a good experience!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.