On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Please add my discount. Code SKI. Always a great place to shop for my books.
It would be nice if the shipping wasn't 2-3xs the cost of the books. These are thin small paperback books.?
Great service, gladI could finally complete the series & with a hard back to match the other 2. Thanks!
It was quick and easy. I love being able to purchase used books from everyone all over! The prices are unbeatable as well.
It's always a pleasure to shop on this site. I can always find everything I'm looking for!
All books I've ordered have arrived as advertised and on time. Much appreciated.
I am confused by the offers of free shipping with the truck Icon.
Usually find what am looking for...
PLEASE don't ever cave in to woke pressure - do not stop selling EVERY book.
Thank you
I found the books I was looking for and was pleased with the condition they were in.
The shopping on your site went well.
Haven't received the books yet so not sure about quality of the physical appearance of the book. Wish there were free shipping, but overall not bad.
Amazing! Tons of textbooks at affordable prices! Saves me hundreds every semester!
Amazing! Tons of textbooks at affordable prices! Saves me hundreds every semester!
Love shopping your site! Always find what I'm looking for. Wish I had more money.
Website was easy to navigate and found exactly what I was looking for.
I am always happy with the results from this site. It is recommended to all my reading friends! Carolyn
I had to entering the credit card number too many times and the 4 dip was never accepted had to just use the 5 digit number.
I had to entering the credit card number too many times and the 4 dip was never accepted had to just use the 5 digit number.
Really quick and easy. I always find the cheapest prices on books I need for school here.
I've bought a handfull of books from alibris over the last couple of years. Nothing bad to say about them. It's all been good.
Happy for this first ordering with alibris. The format is very clear and well detailed.
Easy to find what I was looking for, great selection and prices.
My go to store for books. I've never had any problems. I would recommend highly
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.