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AlibrisReviews 102,028

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
800
value
8,854
shipping
8,844
quality
8,838
This company responds to reviews on average within 1 day

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Arkansas
1 review
0 helpful votes
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I get frequent free shipping offers in my e-mail, but none of the books I look at are eligible. I was overcharged sales tax. There is no way to call someone to resolve these issues.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 29, 2021
Florida
1 review
0 helpful votes
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I was looking for specific picture books from the early 2000s. Found them in hardcover as they are now out of print and at an Excellent price. Three books for under $20.

Date of experience: January 29, 2021
Georgia
1 review
0 helpful votes
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Thanks for the large supply of Nursing textbooks at reasonable prices.

Date of experience: January 29, 2021
New York
2 reviews
0 helpful votes
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Hard to cancel orders which made me really upset but I have no where else to get my textbooks from

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 29, 2021
Illinois
1 review
0 helpful votes
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I have always used Alibris for books, I don't like paying new prices.

Date of experience: January 29, 2021
California
1 review
0 helpful votes
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Easy!
January 29, 2021

Easy! Thank you for supporting independent sellers

Date of experience: January 29, 2021
Texas
1 review
0 helpful votes
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I've bought books before and really never have any problems.

Date of experience: January 29, 2021
Tennessee
1 review
0 helpful votes
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I'm not sure I will get the edition I searched for.

Date of experience: January 29, 2021
Ohio
2 reviews
0 helpful votes
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Easy, many book conditions to choose from, fits any budget

Date of experience: January 29, 2021
Washington
1 review
0 helpful votes
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Always the first on-line site I use when shopping for books.

Date of experience: January 29, 2021
Florida
1 review
0 helpful votes
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Shopping is an extremely easy process, and there's a huge selection.

Date of experience: January 29, 2021
Massachusetts
1 review
0 helpful votes
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Always have had quick finds, prompt/secure shipping and often the best price when shopping Alibris. Today is no exception to that.

Date of experience: January 29, 2021
New York
1 review
0 helpful votes
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Easy to process my order
January 29, 2021

Easy to process my order. I was even able to use a coupon with this order. Thanks.

Date of experience: January 29, 2021
Texas
1 review
0 helpful votes
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Alibris has titles that range far and wide. If the y don't have it, they offer to find it if that's possible and then let you know if they do. They also have a no nonsense. After the order is placed, system thru email, to keep you abreast of what's happening w/your order, where it is along the way to you, and are as good as anyone on their estimation of arrival time. The best part is, I can buy what I want to read, in a used form, at a used price, which saves big against the "New Price." I just want the information I'm seeking, the substance, knowledge or entertainment within the book, not take it to dinner. It sets just as nicely on my shelf when I'm finished, for reference as a new edition would and if I choose to pass it along, it's not that expensive of a gift, so it's easier to let it go. I buy from alibris because they almost always have what I'm looking for, cheaper, and they are all about service.

Date of experience: January 29, 2021
Michigan
1 review
0 helpful votes
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I've shopped with Alibris for many years and have never had any issues. Ordering is easy and often i can Find books here that other places do not have.

Date of experience: January 29, 2021
New York
1 review
0 helpful votes
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Quick, easy and thus far convenient
February 28, 2021

Quick, easy and thus far convenient.
First time user. We will see if I'll be making any recommendations.

Date of experience: January 28, 2021
New Mexico
1 review
0 helpful votes
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The only glitch was not being sure I would get free shipping till after entering payment information, which made me worry it would be too late to fix once the order was placed. Now I know not to worry, but it could scare a newcomer from completing the order. No harm, so you still get five stars.

Date of experience: January 28, 2021
New York
1 review
0 helpful votes
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You got the old books I need and love from the past that are so hard to find.

Date of experience: January 28, 2021
New Mexico
1 review
0 helpful votes
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I had to enter my address etc
February 28, 2021

I had to enter my address etc. twice, and the ONLY options were to sign in or create an account. I could have sworn I just selected to check out as guest. But I couldn't.

Date of experience: January 28, 2021
Alaska
1 review
0 helpful votes
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I don't know why an order was cancelled, but a replacement was readily available. The wonder of computers!

Date of experience: January 28, 2021