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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I get frequent free shipping offers in my e-mail, but none of the books I look at are eligible. I was overcharged sales tax. There is no way to call someone to resolve these issues.
I was looking for specific picture books from the early 2000s. Found them in hardcover as they are now out of print and at an Excellent price. Three books for under $20.
Thanks for the large supply of Nursing textbooks at reasonable prices.
Hard to cancel orders which made me really upset but I have no where else to get my textbooks from
I have always used Alibris for books, I don't like paying new prices.
Easy! Thank you for supporting independent sellers
I've bought books before and really never have any problems.
I'm not sure I will get the edition I searched for.
Easy, many book conditions to choose from, fits any budget
Always the first on-line site I use when shopping for books.
Shopping is an extremely easy process, and there's a huge selection.
Always have had quick finds, prompt/secure shipping and often the best price when shopping Alibris. Today is no exception to that.
Easy to process my order. I was even able to use a coupon with this order. Thanks.
Alibris has titles that range far and wide. If the y don't have it, they offer to find it if that's possible and then let you know if they do. They also have a no nonsense. After the order is placed, system thru email, to keep you abreast of what's happening w/your order, where it is along the way to you, and are as good as anyone on their estimation of arrival time. The best part is, I can buy what I want to read, in a used form, at a used price, which saves big against the "New Price." I just want the information I'm seeking, the substance, knowledge or entertainment within the book, not take it to dinner. It sets just as nicely on my shelf when I'm finished, for reference as a new edition would and if I choose to pass it along, it's not that expensive of a gift, so it's easier to let it go. I buy from alibris because they almost always have what I'm looking for, cheaper, and they are all about service.
I've shopped with Alibris for many years and have never had any issues. Ordering is easy and often i can Find books here that other places do not have.
Quick, easy and thus far convenient.
First time user. We will see if I'll be making any recommendations.
The only glitch was not being sure I would get free shipping till after entering payment information, which made me worry it would be too late to fix once the order was placed. Now I know not to worry, but it could scare a newcomer from completing the order. No harm, so you still get five stars.
You got the old books I need and love from the past that are so hard to find.
I had to enter my address etc. twice, and the ONLY options were to sign in or create an account. I could have sworn I just selected to check out as guest. But I couldn't.
I don't know why an order was cancelled, but a replacement was readily available. The wonder of computers!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.