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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Check out was quick and efficient. You had the book I wanted.
Finding my item and checking out has never been easier!
Had trouble navigating between pages at one point; otherwise good.
You Have The books all the books anyone could ever want.
Can find everything prices are reasonable web site is usable after some use
Freight kills me can we do freight by weight instead of each 3.99
It has been a smooth transition from Amazon. Reviews on books would be highly appreciated.
Easy to locate books. Simple to read which vendors have the books and their reviews.
Difficulty with ordering, but figured it out after some rigmarole
You seem to have every book and good prices. Shipping though is high.
Would recommend this to anyone who wants to find the book they are searching for and getting it for a great price.
Easy user friendly process for searching, purchasing and checking out. Will definitely use this seller again.
Awesome selection and saving my books in the cart overnight worked well!
The prices were great on the actual books, but the shipping was expensive comparatively (my total for five books was $7 but the shipping was $16). That being said, they did arrive on time and in the condition that was described, and it was still overall more affordable than competitors' pricing. I'm happy with my purchase and I would use Alibris again in the future.
The prices were great on the actual books, but the shipping was so expensive comparatively... My total for five books was $7 but the shipping was $15.
You had the book and the price is right, and it comes from a bookseller who has delivered for me before. What's not to like?
Clear and concise steps, all the way through the process.
Easy to purchase; am having trouble figuring out how to print my receipt
Found what I wanted and from whom to order. Shipper close to me.
Could not order " Sisters" as it was Blu Ray. I do not have a Blu Ray DVD player.
Shopping was very easy and efficient.
Thanks
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.