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AlibrisReviews 102,078

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
803
value
8,873
shipping
8,863
quality
8,857
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Quick search, found what I was hoping to find in seconds. Check out a breeze. Thanks so much!

Date of experience: February 1, 2021
South Carolina
1 review
0 helpful votes
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Very easy to use
February 2, 2021

Very easy to use. All of the info i was looking for was there.

Date of experience: February 1, 2021
California
2 reviews
0 helpful votes
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Excellent!
February 1, 2021

Excellent! And so much better than the large retails whom shall not be named.

Date of experience: February 1, 2021
Texas
1 review
0 helpful votes
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The website listing of products available was clear. The process of placing my order was clear. I appreciate your making my purchase as easy as possible.

Date of experience: February 1, 2021
Texas
1 review
0 helpful votes
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Pretty good, but not enough selections with the free shipping option

Date of experience: February 1, 2021
Texas
1 review
0 helpful votes
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I liked the coupons, the many choices, and the ability for expedited shipping as I will be seeing the Author on Saturday and want to get it signed. Website is easy to navigate and lightening fast.

Date of experience: February 1, 2021
GB
1 review
0 helpful votes
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Quick, simple to use, exceptional price! Thank you!

Date of experience: February 1, 2021
Pennsylvania
1 review
0 helpful votes
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Alibris Excellent service
February 1, 2021
Updated review

I was able to find the books for which I was searching at prices I was willing to pay, including shipping.

Date of experience: February 1, 2021

I was able to find the books for which I was searching...
January 18, 2021
Previous review

I was able to find the books for which I was searching at prices I was willing to pay, including shipping.

Date of experience: January 17, 2021
New Mexico
1 review
0 helpful votes
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I typed in all my info to log in
March 3, 2021

I typed in all my info to log in - It didnt recognize my info so I attempted to put a new pass word - It couldnt send the email to my email address - SO I tried another email and that wouldnt be accepted - I gave up - and cam back —- but it has been FRUSTRATING

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 1, 2021
Hawaii
1 review
0 helpful votes
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Alibris has a lot of books I can't find anywhere else.

Date of experience: February 1, 2021
Virginia
2 reviews
0 helpful votes
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Quickly found the book and the audio CD.
The price was low.
The site was easy to navigate.

Date of experience: February 1, 2021
North Carolina
1 review
0 helpful votes
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You useally have what I want
February 1, 2021

You useally have what I want. And your vendors tend to Under Grade (by comic collector's Standareds) so they are in better shape than the grade.

Date of experience: February 1, 2021
Canada
1 review
0 helpful votes
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I couldn't process with my master card. I contacted you through e-mail but wouldn't get reply for a day or so. I wanted to take advantage of a coupon which expirers today. I had to use my other credit card. It took me quite few hours to finally order the book.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 1, 2021
Utah
1 review
0 helpful votes
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Easy to navigate
February 1, 2021

Easy to navigate. Just wish I could see shipping costs upfront.

Date of experience: February 1, 2021
Oklahoma
1 review
0 helpful votes
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Quick, easy no problems. Very easy site to do business with.

Date of experience: February 1, 2021
California
1 review
0 helpful votes
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Easy to find the books I needed
February 1, 2021

Easy to find the books I needed - and the total price was lower than Amazon's.

Date of experience: February 1, 2021
Canada
1 review
0 helpful votes
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It is telling that the lower the book price, the higher the shipping price.

Date of experience: February 1, 2021
South Carolina
1 review
0 helpful votes
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Alibris is the best place to find older books of interest to my husband.

Date of experience: February 1, 2021
Michigan
1 review
0 helpful votes
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We are so appreciative of this used books offering.
So easy to access and shop.

Date of experience: February 1, 2021
South Carolina
1 review
0 helpful votes
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Finding what I want from one source is important for me.

Date of experience: February 1, 2021