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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Except that Alibris charged me state sales tax on the $6.98 Shipping which is an error!
Lost order screen yesterday but worked fine today.
I paid for an electronic book I want in PDF on my PC. This seems like a bunch of BS having a bookshelf app to read the book I paid for. How do I get the PDF version?
First time purchasing wish there was a way in the search to pick publisher of book you are looking for
First time purchasing wish there was a way in the search to pick publisher of book you are looking for
Even during Co-vid, Alibris delivered my book about cactuses in a timely way to a friend who relocated to AZ. Consumer-friendly site.
I love Alibris! I would suggest however, an expedited shipping option.
I found what I needed, and if titles weren't available, the system for letting me know and suggesting replacements was super convenient.
Easy and I appreciate the coupon. Helped my order another book.
I forgot to sign in and had 4 items in my shopping cart. I had to reset my password and when I went back all the items were gone. Not really your fault but I was disappointed.
I have had a good experience buying books. Dependable.
Happy with my many purchases from Alibris.
Tonight in a huge way, bc of what I found, I have to say "HOORAY FOR ME!" & thank you to Alibris for having the copies I got for the great prices I got them for!
I found Alibis on a website. The prices are a blessing. Thank you, for your service.
Easy to find what I'm searching for and easy checkout.
You have great prices and fairly easy to navigate website. Would have better content descriptions like Table of Contents. The main reason I chose Alibris is below
Ordering from my cellphone has been effortless
Thanks,
Phil
I went through the entire order on my phone only to not be able to enter my postal code because the only provided keypad was for NUMBERS. Then the program told me to enter my letter-number combo for my postal code (Canada!) but was unable to enter it. Even the drop down suggestion of my postal code was not accepted. So I had to boot up my laptop and start the entire process over again.
Easy to browse and a great selection! Check out was simple.
It IS (emphasis) to try and negotiate the different versions books that come up with a title. Ex, my order had four paperback options, each priced within a quarter of each other. I'm like 'Why?'
I quit Alibris years ago for same problems in paying and you have no live help and my attempt at getting things done via emails didn't work. Shame because I could have otherwise been saving money for all these years. I tried again and sure enough, wasted almost 3 hours before finally using PayPal & got big surprise finally got an extremely cheap book paid. I'll now see if I can buy another just to see if can do it that way again.
You offer a coupon to sign up for coupons and newsletters but you restrict it to $50 or more. My purchase without tax was $49.90 but with tax, which is what I actually paid for the order, was $53.52
Disappointed that I couldn't use the coupon.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.