On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to find the hard-to-find books I was looking for.
The books I order are exactly like they are described. I have always been very satisfied with this company.
I have been ordering books from Alibris for many years and I am delighted with the price and condition of the books I receive.
Shipping costs seem excessive, especially when buying multiple books from the same seller - they charge you multiple times for one shipment...
Great search options.
Great info provided.
Easy check out options.
Love being able to find a variety of books at reasonable prices.
I had no problems navigating through. Clear instructions on what to do. Smooth experience. Thank you.
Almost always excellent. As a buyer (and a previous seller of a personal library) Alibris has always been my go to.
First time user. So far it was easy to place my order. I look forward to working with this company more.
Simple and efficient-i could actually do it and not give up and leave!
Quick and easy but I would have liked to have made this a gift
I really like how after I put the books in my cart it optimizes the shipping and book prices to get me the best deal.
Great website. However, the shipping cost to Indonesia is a little expensive. If it can be lowered, it would be perfect.
This website SAVED me in college. Reasonable prices and all the books I need and looking for, whatever the reason.
This website SAVED me in college. Reasonable prices and all the books I need and looking for, whatever the reason.
I also selected some inexpensive items. I dropped them due to their ratio of shipping cost to price.
Site didn't work in Firefox with increased font sizes, but is working in Safari.
I suggest that when you require the state/province requirement that you mention the shortened version at that line in the label.
Thanks for a user friendly site and great selection!
Great source since the swindling source of stores selling books
So far, over the years, my wishes to find, and own, some of my favorite books have been found here at Alibris. I'll continue to make this place my central location for book searches----A Retired Librarian, named: MsLinda
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.