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AlibrisReviews 102,107

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
803
value
8,885
shipping
8,875
quality
8,869
This company responds to reviews on average within 1 day

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Missouri
1 review
0 helpful votes
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I found the books I loved for my great nieces and hope they love them as much. One of the nieces plays with her princesses and has different voices for each character.

Date of experience: February 5, 2021
Finland
1 review
0 helpful votes
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No confusion with either the product itself nor with the shipping information. Everything worked as it should've..

Date of experience: February 5, 2021
New York
1 review
0 helpful votes
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I like the suggested copies and save on alternate copies features.

Date of experience: February 5, 2021
California
1 review
0 helpful votes
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Slow Shipping
March 7, 2021

Great price, but shipping is taking longer than expected and I was not sent tracking info. When I contacted the seller they were not helpful. They said I would receive shipping info once the item was shipped. I placed the order on the 25th of January. The website says it was shipped on the 26th and could arrive by Feb 6th. Still no tracking info.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 5, 2021
New York
1 review
0 helpful votes
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Options clearly laid out, new, used, etc. and condition of book, reviews of sellers.

Date of experience: February 5, 2021
Minnesota
1 review
0 helpful votes
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I don't want to shop Amazon anymore
February 5, 2021

I don't want to shop Amazon anymore. It was great to find what I wanted here, and the check out was easy. Thank you!

Date of experience: February 4, 2021
California
1 review
0 helpful votes
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I never received the $5.00 coupon to apply to my order.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 4, 2021
New Mexico
1 review
0 helpful votes
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The website works very well, and checkout is easy to use.

Date of experience: February 4, 2021
Texas
1 review
0 helpful votes
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I've been ordering books and CD's through Alibris for several years. I'm always satisfied.

Date of experience: February 4, 2021
California
1 review
0 helpful votes
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Thank you for making this so easy to find and buy books.

Date of experience: February 4, 2021
Florida
1 review
0 helpful votes
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You People are Crazy with your shipping Prices! Just totally Ridiculous!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 4, 2021
Illinois
1 review
0 helpful votes
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It would help if I could sort by book seller. I would have purchased more but the shipping costs exceeded the value of the books. If I could have lumped everything into one seller it would have helped.

Date of experience: February 4, 2021
New Mexico
1 review
0 helpful votes
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Missed the free shipping code somehow. Otherwise happy with alibris. Mom and Pop stores are still my favorites.

Date of experience: February 4, 2021
California
1 review
0 helpful votes
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It took less than 2 minutes to find the book and place my order.

Date of experience: February 4, 2021
New York
1 review
0 helpful votes
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There was a $1.00 savings, it did not appear in the total

Date of experience: February 4, 2021
Arizona
1 review
0 helpful votes
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Web site is not easily navigable
March 7, 2021

Web site is not easily navigable. But figured it out and was just fine.

Date of experience: February 4, 2021
Nebraska
1 review
0 helpful votes
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My books usually arrive in a timely manner & are in good shape.

Date of experience: February 4, 2021
Washington
1 review
0 helpful votes
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There should be a shipping discount when odering books from the same site, rather than 3.99 per book. I ended up buying the books I wanted elsewhere because they were only a dollar or two more and had free shipping.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 4, 2021
Arizona
1 review
0 helpful votes
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I returned to buy a book from you because on my first order the person who received the order called me to verify if I truly ordered 2 copies I had only ordered 1) I appreciated that so very much THANK YOU

Date of experience: February 4, 2021
North Carolina
1 review
0 helpful votes
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Good movies at fair prices with coupons and special sales.

Date of experience: February 4, 2021