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AlibrisReviews 102,123

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
803
value
8,890
shipping
8,880
quality
8,874
This company responds to reviews on average within 1 day

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Iowa
1 review
0 helpful votes
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Seems great!
February 6, 2021

Seems great! Paid for expedited shipping hope I get it by valentines day!

Date of experience: February 6, 2021
Texas
1 review
0 helpful votes
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I like the fact I was able to sign in as a guest and buy a book rather than being force to become a member.

Date of experience: February 6, 2021
New Hampshire
1 review
0 helpful votes
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Search returned a nice variety of relevant results

Date of experience: February 6, 2021
Maryland
1 review
0 helpful votes
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A little confused about the shipping options which came later. Better if before check out.

Date of experience: February 6, 2021
Colorado
1 review
0 helpful votes
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Great selection, but some shipping costs seem high. Thanks

Date of experience: February 6, 2021
Connecticut
1 review
0 helpful votes
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I can find books my library doesn't have very inexpensively.

Date of experience: February 6, 2021
Missouri
1 review
0 helpful votes
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Alibris search engine located book and available copies quickly.

Date of experience: February 6, 2021
Texas
1 review
0 helpful votes
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This is my first time using this service. The search works great and the prices are amazing. However, books kept getting removed from my cart while shopping so that was a bit of a headache to deal with.

Date of experience: February 5, 2021
Wisconsin
1 review
0 helpful votes
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Found what I wanted at a good price and easy checkout

Date of experience: February 5, 2021
Washington
1 review
0 helpful votes
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I walked away from my computer for a few minutes and when I came back my cart was empty. It said the books would be saved for me for 12 hours. It had been under an hour. Also the free shipping did not calculate until the last page. It was showing up in my cart as being $12.95 up until then. I was concerned that I would be charged.

Date of experience: February 5, 2021
Washington
1 review
0 helpful votes
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Site is easy to use, and easy to find exactly what I wanted.

Date of experience: February 5, 2021
Ohio
1 review
0 helpful votes
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Amazing prices, quick check-out and super easy website interface, largest selection of books I can find, and multiple editions available. Books ship quickly. Excellent coordination! -happy PhD student :)

Date of experience: February 5, 2021
Massachusetts
1 review
0 helpful votes
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Seemed really easy and good value
February 6, 2021

Seemed really easy and good value. We will see once the book arrives.

Date of experience: February 5, 2021
South Carolina
1 review
0 helpful votes
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Lots of good books at good prices but a lot of TEASER coupons via email too & promises of free shipping that I never get.

Date of experience: February 5, 2021
California
1 review
0 helpful votes
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Once I find one book from a seller (like Owl books), I want to order the rest of the books from there to save on shipping. It is not easy to filter to find the seller.

Date of experience: February 5, 2021
Texas
1 review
0 helpful votes
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I loved the shipping consolidation feature. Brilliant!

Date of experience: February 5, 2021
Texas
1 review
0 helpful votes
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Like you guys but the coupons are rarely useful because the shipping is so high on multi-purchase orders even though I received an email saying free shipping this weekend which as misleading since every thing I was looking at didn't qualify.

Date of experience: February 5, 2021
Nevada
1 review
0 helpful votes
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Always check here first for books that I want! Great price and service!

Date of experience: February 5, 2021
Oregon
2 reviews
0 helpful votes
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Surprised to find high quality jigsaw puzzles at good prices.

Date of experience: February 5, 2021
Maryland
1 review
0 helpful votes
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Would be nice to have an opportunity to include a gift message

Date of experience: February 5, 2021