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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Seems great! Paid for expedited shipping hope I get it by valentines day!
I like the fact I was able to sign in as a guest and buy a book rather than being force to become a member.
Search returned a nice variety of relevant results
A little confused about the shipping options which came later. Better if before check out.
Great selection, but some shipping costs seem high. Thanks
I can find books my library doesn't have very inexpensively.
Alibris search engine located book and available copies quickly.
This is my first time using this service. The search works great and the prices are amazing. However, books kept getting removed from my cart while shopping so that was a bit of a headache to deal with.
Found what I wanted at a good price and easy checkout
I walked away from my computer for a few minutes and when I came back my cart was empty. It said the books would be saved for me for 12 hours. It had been under an hour. Also the free shipping did not calculate until the last page. It was showing up in my cart as being $12.95 up until then. I was concerned that I would be charged.
Site is easy to use, and easy to find exactly what I wanted.
Amazing prices, quick check-out and super easy website interface, largest selection of books I can find, and multiple editions available. Books ship quickly. Excellent coordination! -happy PhD student :)
Seemed really easy and good value. We will see once the book arrives.
Lots of good books at good prices but a lot of TEASER coupons via email too & promises of free shipping that I never get.
Once I find one book from a seller (like Owl books), I want to order the rest of the books from there to save on shipping. It is not easy to filter to find the seller.
I loved the shipping consolidation feature. Brilliant!
Like you guys but the coupons are rarely useful because the shipping is so high on multi-purchase orders even though I received an email saying free shipping this weekend which as misleading since every thing I was looking at didn't qualify.
Always check here first for books that I want! Great price and service!
Surprised to find high quality jigsaw puzzles at good prices.
Would be nice to have an opportunity to include a gift message
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.