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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The coupon code you say expired did not expire or I was misled: the $2.00 deduction appeared until my order was placed and then disappeared.
A great selection of books and the process of buying the books is very pleasing
You always have the best prices for my college course books and you process my order quickly. Shipping is always reasonable and I receive my order quickly. Thank you.
First time ever on this site and had no trouble finding what I needed or checking out.
It was fast & easy and it was very reasonable-no shipping!
Alibris NEVER lets me down! If there is a book, in existence, Alibris WILL find it for you! I have been using Alibris, for about 15 years. I always get what I need. Keep up the great work!
I am on a quest for some very unique books. I choose Alibris for they have multiple titles that I am seeking. Sometimes they are not available here, but I check here first most of the time because of success from past purchases
I put in for a search of a old old book and here it is about 1 week later. They have it. Book about extreme institutionalize racism throughout Britain in the 70s and 80s.
I was dissatified that a book I needed right away was still being advertised but in actuality the book listed was not available. I think that once an item is no longer available, the listing should be taken off the website. It was very misleading. And, as a matter of fact, the advertisement is still on your website.
Poor checkout very confusing not user friendly... learn from Amazon
Books I ordered came earlier than what the order details said.
Prices have gone up... more than expected, discount coupons are not as useful (enough) as before...
Good site, easy to use... wish you would have more similar items listed after item added to cart and that shopping cart could flag if you select item more than once= qty 2, as can be challenging to remember if you already selected book if you find it in 'similar items'= hadn't planned on purchase until you were alerted to its availability. Very much appreciate coupon codes, wish shipping was tallied before you get all the way to payment screen, but not that much of a deterrent... unless shipping is more than book purchase ( then have to decide if worth total price... usually is tho) Thanks for reading, take care
Additional- I understand that most sellers are using a standard shipping... but do wonder why there is not an option to ship "book rate" through USPO... as if I did not want book ASAP, I would be willing and glad to have less cost for a few more days wait
Thanks
I agree to have my review published, but do not agree to having full name published on any site
Took under 5 min to pick a book to my satisfaction.
Took under 5 min to pick a book to my satisfaction.
It was a little difficult to determine legit books from opinion books. Perhaps the original books could be separated somehow from the originals. I found exactly what I was looking for in the end... now to see if I selected them correctly!
There are no descriptions of the contents of the books.
Very cheap prices, said shipping would be $0 and still cost but was a lot less than expected overall and i saved a lot
Just sent an e-mail unable to contact by phone. Was about to make a purchase when I noticed that there is no //https following the lock symbol! I do not feel secure on your site.
It was a bit harder to change my shipping address than necessary. I had to go back in and delete the old address, just updating the address wasn't enough.
Cannot check out in chrome. Login doesn't work. Login only works in Safari. I can never get to the checkout in Chrome. I always have to finish checkout in another browser. Seems buggy.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.