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AlibrisReviews 102,189

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
804
value
8,920
shipping
8,910
quality
8,904
This company responds to reviews on average within 1 day

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Texas
1 review
0 helpful votes
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Great at finding the books I want and at reasonable price.

Date of experience: February 10, 2021
Pennsylvania
1 review
0 helpful votes
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I enjoy shopping at Alibris, it is easy, convenient and there is a large variety of books. So far everu book I needed has been for sale on the Alibris site.

Date of experience: February 10, 2021
California
1 review
0 helpful votes
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Easy to navigate your site and your prices are great

Date of experience: February 10, 2021
South Carolina
1 review
0 helpful votes
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Shipping too high to buy multiple books
February 11, 2021

Shipping too high to buy multiple books. Bargine books for 99 cents end up being $12 dollars afte shipping and tax. This makes them far from a bargain.

Date of experience: February 10, 2021
Tennessee
1 review
0 helpful votes
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Usually, it's pretty smooth to find books and then pay for them. I appreciate the ability to make use of coupons.
Thank you.

Date of experience: February 10, 2021
Texas
1 review
0 helpful votes
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I've had a good experience using Alibris over the years.

Date of experience: February 10, 2021
Texas
3 reviews
0 helpful votes
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U had the books I wanted, and your site was easy to navigate!

Date of experience: February 10, 2021
Missouri
1 review
0 helpful votes
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Always able to find what I'm looking for, the price is right, and I have the added bonus of supporting small businesses. Shipping is usually pretty quick - even when coming from overseas.

Date of experience: February 10, 2021
Alabama
1 review
0 helpful votes
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I enjoy shopping with Alibris because I can find just about every book that I need, when I need it, at a price that is fair and reasonable.

Date of experience: February 10, 2021
Illinois
1 review
0 helpful votes
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The system...
March 12, 2021

The system... Stalled out.
When it filed my card info... From phone memory. And asked & received cvc.
It could not file it\Process it 4. Minutes

I finally put in the info manually.
And then it succeeded. With its task.
Something needs "help" there

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 10, 2021
Florida
1 review
1 helpful vote
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Didn't give me an opportunity to enter my coupon code

Date of experience: February 10, 2021
Georgia
1 review
0 helpful votes
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It's a little deceptive
February 10, 2021

It's a little deceptive. Great prices on the books, but then you go to place your order and the shipping is more than double the amount for the books. I'd rather be able to see the full cost as I'm choosing my selections. I had to go back and take a bunch off my order to bring it back within budget.

Date of experience: February 10, 2021
Colorado
2 reviews
0 helpful votes
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The coupon never appeared
February 10, 2021

The coupon never appeared. If it's not going to be accessible please don't offer it. Otherwise the shopping was relatively easy.

Date of experience: February 10, 2021
Canada
1 review
0 helpful votes
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I like being able to purchase reasonably-priced DVDs to replace the VCRs in my collection. The shipping costs to Canada are also reasonable. I totally do not mind used copies. And I like that a number of the suppliers are charity organizations.

Date of experience: February 10, 2021
Massachusetts
1 review
0 helpful votes
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Always have received each book in a timely fashion and well wrapped.

Date of experience: February 10, 2021
Ohio
1 review
0 helpful votes
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Listing was horrible
When I noticed the listing was incorrect
I could only email and response time was ridiculous
Need phone support!

Will not use alibris again cost me more than amazon!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 10, 2021
New York
1 review
0 helpful votes
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Very easy to navigate site!
February 10, 2021

Very easy to navigate site! Love the easy to use search functions. One minor point of concern/confusion was if I was going to be able to review the items I was purchasing before payment was processed. I went back to a new window to reivew my cart after some confusion about what items would qualify for free shipping.

Date of experience: February 10, 2021
Colorado
1 review
0 helpful votes
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Found what I was looking for and at a good price! A great alternative to lining the pockets of corporate big tech anti-free speech Amazon!

Date of experience: February 10, 2021
Nebraska
2 reviews
0 helpful votes
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Love the prices and the fact that you have a cart optimizer! I have spent way too much time in the past trying to figure out if it was better to get free shipping or lower prices and what combination got me the best deal. The optimizer rocks!

Date of experience: February 10, 2021
Tennessee
1 review
0 helpful votes
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I LOVE THIS PLACE!
February 10, 2021

I LOVE THIS PLACE! ANY BOOK, CD, MOVIE I AM LOOKING FOR, I ALWAYS FIND - NO MATTER HOW OLD OR WHATEVER GENRE I AM INTERESTED IN. THANK YOU.

Date of experience: February 10, 2021